They just moved next to CVP and I love the location, it's right next to the new LA Fitness as well…read more Anyway, I went and sauce did my haircut. I was very impressed and they do a lot for $20. Plus, he's really good with a straight edge blade. Also, it's very diverse in this barbershop which I like. I will definitely be back.

I got a haircut from here the other day and the barber was super nice but did not give me a…read morephenomenal cut. I actually may have to fully buzz my hair now it's so messed up. I had tufts PF hair still left on the side of my head that I had to go back and cut and my fade turned out more like a Mohawk....

Always great. Albert is my barber but I see great work all around. I highly recommend these guys.read more

This review is based solely on what occurred…read more We entered Empire Cutz, signed in correctly, and waited. For 30 minutes, we were not acknowledged at all--no greeting, no update, no communication. During this time, there were multiple barbers not actively cutting hair, so this was not a matter of the shop being overwhelmed. When we decided to leave, there was conversation about us in Spanish rather than direct communication. After we exited, our names were scratched off the list, as if we had never been there. This is not about impatience or wait time. It's about being ignored despite staff availability. We are returning customers who have recommended this shop before, and this experience did not align with a 4.9 rating. ****** updated review based on response from business ****** Your response does not change what occurred. I am a long-standing, returning client and am fully familiar with your sign-in process and posted policies. During this visit, I directly observed barbers complete services, step away from their chairs, and engage in side conversations rather than acknowledge me. I was also clearly aware of being observed instead of addressed. This was not a misunderstanding of procedure; it was a lapse in professionalism and basic customer engagement. Whether the wait was 14 minutes or 30 is irrelevant. The issue was the complete absence of acknowledgment or communication, which is unacceptable in any service business. I consider this matter closed. I will not be returning, and I trust this feedback will be used to correct the experience for future clients.

person cutting my hair can't follow simple directions and left me needing to shave my head. Also…read moreher breathe was so terrible while i was getting cut

I went here today after school with my 7 yo and 5yo to get my 7 yo a hair cut. There was a 40…read moreminute wait. According to the screen we had 5 minutes left, when my 7yo had to go to the bathroom. I started to head back, but was stopped and told the bathroom isn't open to the public. One lady suggested I go to the Giant at the end of the shopping center and come back. Even though I waited so long this is such bad business I felt I had to leave. None of the employees were mean about it, I didn't cause a scene or dig in my heels or anything. I don't know if it's policy that comes from above, or what the reasoning would be behind this, but especially because they advertise haircuts for children, this is such bad business. They should at least put a sign on the door that customers can't use the restroom. Never thought I'd be writing a review based on a bathroom, but here it is. Awful customer service.

Emily is not professional @ all .. I had book an appointment to to get highlights all over my head…read morenot partial .. she upset cause I complain about my hair then on top of that she not use to a person like me to speak up .. Thats anybody that pays there money get your done and it doesn't come out like it should .. This lady had block me from her app booking , WHICH IS OKAY WITH ME , I'm not losen sleep cause of that or mad . she wrong and she no she is ..

Very excellent workers great vibes I recommend everybody coming to this Barbershop. 10/10read more

A solid 4.5... This…read moreis a barber shop predominantly African American which has been around for the last 10+ years. I used to go here when I was a little kid, and I decided to come back here mid last year. The customer appreciation is still high here as it was in years past. Kenyatta, my usual barber, does a very good job in attending to the customer, along with making the customer feel at home. Ms. Maxine, the owner, is phenomenal as well. She also cuts hair, men and women. On busy days, such as Fridays and Saturdays, I definitely recommend making an appointment with one of the barbers, or you'll be spending a good portion of the day sitting on the bench (chair that is). There have been times where even if a make an appointment, I would have to wait for a little bit, but the wait hasn't been too long compared to other barber shops. There's a big flat screen TV in the other room you can watch while you wait. The barber shop is closed on Sundays and Mondays, so make sure to consider that when planning to a visit. Within the same spot, there's a Dominican Hair Salon that's starting to pick up called Fe Dominican. So for you ladies, if you're looking for a hair salon, you can check this out.

Don't go! My son was standing next to the chair waiting to sit down and the barber just left. She…read morewent in the back to sit and talk to a friend. What is really wack is she saw him standing there and walked away. He got a cut though from the barber that had been cutting my husband's hair.

I'll start by saying I have gone to Ellen multiple times in the past and she had previously done…read morevery nice bob haircuts for me. At the prices she offers I was happy to give her my business. However, today I asked for a straight undercut with a hard part behind my ears (I showed her pictures from Pinterest with an example of what I wanted). I started to get nervous when I realized she was using clips to put up my hair in a seemingly random way, (as opposed to using a hair tie to keep the part straight) but I had never gotten an undercut before so I didn't say anything. When she showed me what she did with my hair, I first noticed a large nick completely off the line of the part. I asked her if she would be able to fix it by making the undercut higher on my head. She responded by saying "that would be so much more work." I honestly didn't know what to say. Also, the shave itself was patchy with different lengths, which she attempted to blend when I asked her to. Upon seeing the final results in the shop, I could tell it did not look like I wanted, but couldn't really see it clearly. When I got home I had my boyfriend take pictures of the back of my head to show me what it looked like, and I was shocked at how terrible it was. (SEE PICTURES!). Very disappointed, and frustrated by the poor customer service. Will not be going back.

Great hair cut and styling for men and women, reasonable price, personable stylist (Ellen's a…read moredoll!). Convenient to Charles Village shops and John's Hopkins Homewood campus.

Gabby is horrible. She's inconsistent and doesn't listen to what you want in a haircut. She will…read morealso cut you. My husband came home with nasty cuts on his neck and this isn't the first time!!!!!!! DO NOT LET HER TOUCH YOUR HAIR!

Have went to this location for years, always satisfied . I checked in online today, arrived at the…read morestore and my stylist Chelsea asked if she could talk to me outside, I said sure. She then told me I had gave them a bad review( I didn't even review them) She said she didn't want to cut my hair anymore and the owner didn't want my business. Wow! I said never did a review with them. Chelsea said I think you know what I am talking about. I am just blown away by this.

They did my cut and beard real good. It's better priced than most barbershops in the area. I'm…read moredefinitely coming back.

We were walk-ins for my brother's haircut, and the owner herself greeted us! The establishment was…read moreso homey and comfortable, and she was so hospitable! We showed her a reference picture and she was able to get it done, even with the limited amount of hair to work with. We chatted a lot and she told us about how the shop is thirty years old already! If that wasn't impressive enough, a man popped in and she mentioned to us that he was her student and that he had his own barber shop now. Definitely recommend this barber shop!