This is being posted on all my social media accounts as well as yelp. I have shopped at this store…read morein the past. Never had an issue until today. I went in looking for hair dye. In the store was the owner and I guess his son. I was on the phone talking to my family. I asked the older gentlemen if he had Opps. He answered no. As I went to the register (which was about 10 mins or so later) I asked the younger son if he had opps. Very disrespectfully he replied "you already asked him and he told you no. So the answer is no! I asked who are you talking to? And he replied you! So I turned to the older gentleman and said is this how you talk to your customers. By this time I am getting angry. He then says to me, "you're just angry". That's when I lost it. I reminded them both that African Americans spend their money in the store the most. Black and brown ppl. Being as stupid as he is he says "oh pls" then begins to argue back . He then says you are irrelevant. Now I'm really angry! We are really arguing now. I'm going off. The owner says I'm gonna talk to him and I said no your not. So I told the owner, I will NEVER BUY ANYTHING FROM THIS STORE EVER AGAIN! Then I walked out. That little punk bastard comes to the window while I'm standing outside and mouths F$#@ You! If you are in the area let it be known that we dont allow that in our neighborhoods. Pelham Bay is a neighborhood with decent hard working ppl. The majority of ppl that live in this community are black and brown ppl. DON'T BUY FROM WA BEAUTY SUPPLY.

Working in the Cosmetic Industry they have a nice selection There is a pleasant young lady always…read moreat the register African American she's very suggestive not pushy,The store overall needs to be updated starting with the entrance that door is going to crack any day Side bar/ Lets keep what we did with our partners for when customers are not in the store Raunchy -

My brown hair color was perfect and natural. The color was matched to my natural hair color without…read moreany red bright tones that can be too brazzy.

Really bad service. First I was ignored, then told I would have to wait before anyone would even…read morespeak to me. Left after standing there like a fool for 20 minutes

I had a wonderful customer service experience from the entire team at this location yesterday. I…read morewas not aware that Claire's performed ear piercings and was delighted to walk in for a special the establishment was running for free piercings. The staff was incredible, helped me to pick out the earrings to fit my ears. The entire process from the ear piercing went smooth, and purchasing the accessories. Hats off to this team, and thank you Claire's Cross County for a great retail experience.

I needed to re-pierce my ears having done them 40 years ago and having let the holes close up. I…read morehad no idea where to go so I googled ear piercing and Claire's came up. This location is not far from home, so I decided to check it out. I came in on Saturday around 4pm and there were several people ahead of me. Rather than wait, I decided to go have an early dinner at a restaurant in the mall and try my luck later when everyone else was probably going for dinner. So I came back at 5:45 and Sabrina was immediately available to help me. The store is rather cluttered (as are many Claire's stores) and doesn't appear particularly sanitary so I was a little concerned, but Sabrina showed me how everything was done (things were packaged, sealed and sterile) and I felt confident that there would be no problem Since I've got plenty of earrings at home (I inherited a large collection from my mother), I made a rather plain choice, the stainless steel 4mm balls on posts. The earrings, piercing and a large bottle of solution to be used 3X a day for the next six weeks cost, tax included, a bit under $27. There are other earrings should you prefer something real gold or more decorative at a range of different prices, nothing they offer would break the bank. The paperwork (there are health regulations and they need your signature for a number of different issues) took the bulk of the time. I hardly felt a pinch when the posts were inserted. It was quick, painless and considering the circumstances, a very pleasant experience. Sabrina was more than pleasant, clearly knew what she was doing and answered any questions I had. She measured carefully, making sure the holes were in the same place on both ears. After she did the piercing, she clearly explained what I needed to do (apply solution, turn, etc) and the paperwork explained everything else. I recommend this store should you want to have your ears pierced.

Fast hair braiders! I mean FAST! Once I decided to get my hair braided in Queens near my home and…read moreit took twice as long (8 hours). Never again. Yaccine's prices are reasonable and like I said the braiders are fast. Yaccine is excellent at flat twists, she can woven those twists into beautiful patterns on your head. This is the place to go for hair styling but bring cash. They don't accept credit cards.

First experience today was excellent. We walked in (no appt) got started right away and were…read morefinished very quickly. These Briaider's are fast and neat. I Was pleasantly surprised. Thank you!!!!

Artistic Touch is a one of a kind salon. I have been having my hair cut and colored there for over…read more15 years and I've always left happy with the results - and I am VERY picky when it comes to my hair. While the salon appears to be basic in style - the staff is anything but...They are warm, funny and welcoming. Sometimes I feel like I just walked in to Cheers - everybody knows my name. Teresa, the owner, is very sweet and accommodating. She keeps up-to-date with the latest styles for cuts and colors so my hair NEVER looks dated. I actually always get complements on my hair, people think it's my natural color. I tease Teresa and say it's just bc I have beautiful hair - but I know that it's because she's a great colorist and can be a magician at times. I was completely shocked after reading the negative comment that was posted in 2013. For one - the owner does not have a gruff voice, she has a very sweet voice. And who just walks-in to a salon for a cut and color. This isn't SuperCuts. Shouldn't you call first to see what the hours are and if they could accommodate you at that time? The lighting is not dim - it's actually bright, obviously this person walked in while they were closing. And what chemical smells is she talking about? The only time I've ever smelled chemicals is when color was being applied to my own head! I highly recommend Artistic Touch, always have and always will. The prices are affordable and the staff is talented and professional.

This is the friendliest salon in all the area. The entire staff treats you like family. If the…read moreowner doesn't recognize you , I have seen her numerous times stop and greet people, welcome customers young and old. She has the patience and understanding of a true saint. Teresa is a true miracle worker!

OK! For anyone who treats every haircut like a trust fall, this salon is the place. Clara listens,…read morereassures, and keeps the scissors far away from your worst fears. I walked in clutching my hair like a hostage negotiator and walked out loving my trim. 10/10 for anxious haircut survivors!

Everyone at the salon is very warm and welcoming. I…read moreabsolutely love what Li did with my cut and style. It was exactly what I was looking for.

Marina is amazing! I scheduled a consultation and a haircut at Panache Hair Salon. Marina listened…read moreand provided input. She exceeded my expectations. My hair is healthy and has life again. She framed my face and added volume in the right places. Highly recommend! The entire team will make you feel welcomed and fabulous.

Went in for a last minute blowout and they were happy to accommodate me. Patricia blew out my hair…read moreand did a beautiful job, used great products and everyone was very nice including the receptionist, would return again!

Best blow-out! Seriously my hair looks great two days later. No waiting for my appointment. Perfect…read moreparty hair, love this place and will be returning for sure. Helps that it's right in the village.

I'm disappointed. I had booked an appointment for a wash and blow dry several weeks in advance only…read morefor the stylist to treat me like I was inconveniencing her tremendously. I've been to to Plush Blow in Scarsdale several times -- even as a walk-in -- and I have never been treated like what I wanted didn't matter. "Do you want movement in the ends?" was the only question asked. When I asked what options on the menu would look good and take the least amount of time, my stylist responded, "We only have you in for 30 minutes, so we're just going to give you a regular blow." At Plush, if you tell them that you want a Vava Voom or a Pin-Up or a regular blow, the response is always the same: "Ok." ESPECIALLY when I call them a month in advance to book a "blow dry". If these people want repeat, GOOD business, they'd better cut the attitude and explain the nuances of their services a little better. Otherwise, I'm going to go to their competitors a few miles away.