Abby is very talented and pleasant. I had her signature Rezo cut for my curly hair and had to rush due to a family emergency. Yet a week later I went for a touch up and she accommodated me early on a Saturday morning. My hair looks amazing. Her technical and artistic skills are impressive Thank you read more

So just an FYI- The Hair Dept. recently moved locations. They are still in the same shopping center,but have moved several doors down. (South side location) read more

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I had been going to The Hair Department for a few years and was very happy and really loved my stylist, but she went on to better opportunities... leaving me to a very green stylist. And I'm sorry but I'm 40ish and having a 20 yo call me "sweetie" and "honey" is slightly irritating. But I thought okay, that's just a personality thing, I can over look that. BUT my last experience lead me to be wishing my former stylist was still there. After SEVERAL attempts at highlighting and then me being handed off to another stylist to blow dry me because it was going on 3 hours in the salon. Then 20 yo comes back and in a more than THRILLED voice says "Don't you just LOVE IT!" My response was "No, I don't, this isn't at all what I asked for" she walked away. I went up to the counter to pay for what?? I'm not sure but time was spent so I was willing to pay. The manager Michelle came up to me and told me that I had made the stylist cry, I explained I just told her the truth- I never raised my voice, I was just honest. I hadn't got anything like what I asked for. She told me in a non-professional tone that I would be called and rescheduled... 4 weeks later I get a rude call from Michelle (the manager) saying I was not welcome back, and she actually hung up on me as I was trying to explain I just wanted highlights. I then tried calling back and she wouldn't accept my calls, so I called the salon and asked for the owner to call me back... he never did. I'm upset that I could LOVE the salon still but the level of unprofessional behavior can not be overlooked, and the fact that the manager said "we don't want you back" apparently they have enough business. read more

This was my first time there. I gave Skyler my colors and asked her if she can color my hair using these colors. It seemed to not be a problem. I was so excited to get my hair done, just moved out here and with COVID-19 I had not had my hair done in awhile. Everything went to HELL after that! She barely had two words to say to me, I just sat there listening to everyone else talk and the hair dressers asking them about their life. Then the color, she washed and took off the towel to reveal BRIGHT ORANGE hair. Now I have her my colors and they are reds, not orange. I was like what the ?? I told her this is not what I asked for and she stated that it did come out to orange. She tried to deepen the color with some RED that I asked for in the beginning and it still came out disappointing. She never said she was sorry and showed no emotion about how disappointed I was about it. I started to cry and asked her for a tissue and she was she here you go. No emotions, no sense of what might be wrong. I also had her give me a haircut and asked her to take 1 inch off. Well that was all she did, Just the bottom of my hair, not my bangs or even go through my hair to give it a cut. Then when I came home , I could not believe how much color was in my ears and around my face. This was NOT professional. The bill was $230.00 and I felt I just got ripped off. I went in there with such high expectations and came out crying read more

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Friendly and clean shop! Abby cut and styled my hair and gave me styling tips for home! Loved it. All the interactions I had here were fantastic. Next time I'm in town, I will book with Abby read more

I had my first appointment with Christian on Friday, January 11. I am growing out my grey hair, and trying to do it with the least pain possible. I had gone to her a couple months before for a consultation and estimated price. When I went yesterday, I was completely wowed by her talent (especially with color) attentiveness, and personality. Without going into too many specifics, she lightened, toned, shampooed, conditioned, cut, and styled my hair so beautifully, while staying within the estimate she gave me. She is truly gifted. The salon was clean, bright, friendly, and well appointed. A lovely experience in every way. Thank you to The Hair Dept., and to Christian for the best 3 hours of beauty I've spent in a long time! See you in 8 weeks! read more

I went to the south location for the first time because of the reviews. I had Brianna cut my hair. I showed her two photos of what I wanted, and when she finished it was slit shorter than both pictures. I was not happy with the cut. The whole time styling my hair she s did she was a rep for the hair product she was using and kept trying to promote the product. And then to top it off she told me that she doesn't mean to offend me, but she had to talk to me like a teenager and I should trim my bangs anymore. I am a fifty year old woman that shouldn't be told that and I have been trimming my bangs in between haircuts for over 10 yrs. Not a happy customer at all. read more

I was so happy that the hair depot added such a great spa room. Amber is one f the best manicurist ever. So how could these owners have such disregard for the quality of their products and comfort of a chair? The nail polish is so old that it is unusable and gross. Just yesterday Amber suggested new co,ors, 3 we tried were so old and clumpy they should be thrown out. Why don't they buy new products and colors? The chairs are so uncornfortable that I bring a lumbar pillow to sit on. I feel bad for the employees that the owners have such disregard for their ongoing requests to buy new polish. I go because of Amber, I bring my own polish and pillow. Sad. read more

I was called at 4pm the day before my 10am appointment and was left a message to call back. By the time I had gotten off work I was unable to call back because they were closed. I called multiple times in the morning prior to my appointment and nobody answered. I was called by a receptionist 8mins prior to my appointment, in which I was already in the parking lot, stating that the person I was scheduled with no longer worked there. Very frustrating considering I live a 1/2 hour away, and I had to make arrangements for my kids. read more

When I was visiting family in Fort Wayne, I knew I needed to bring ugly faded blue hair back to something beautiful. I walked in to make an appointment, but it wasn't needed. Alexa walked up and said she could take me. I wanted to stick with a fun color so she and I decided on purple. She used multiple shades of purple throughout my hair. It was so gorgeous! I can't count how many complements I got on how beautiful my purple hair was. Alexa made my hair look beautiful again! I really wish I still lived in IN so I could have her do my hair every time. read more

Beautiful, clean salon! Very fun professional stylist! We'll done The Hair Dept!!!