When I first went to Muse Hair Studio, the owner, Traci, sat down with me and gave me complete…read morefocus on our consultation. I wanted a keratin treatment and she advised against it because of my hair texture. I say this because although the treatment was more money, she advised a healthier and cheaper alternative. Traci is all about healthy hair and grooming. This was over six or seven years ago, and I still go to her. The atmosphere is very nice and professional and the location is perfect. Also, a huge plus is that she stays on time with her appointments. I am in and out within two hours. I recommend you give Muse a try; you will not be disappointed. Thank you, Traci!! Sincerely, Your very satisfied client.

I just moved to PA, and was looking for a place for curly hair and I hit the jackpot! I scheduled a…read moreconsultation and a Deva cut and am so glad I came here. Traci is amazing and so detail orientated. I want her to cut my hair forever and hope she only has wonderful things in her life. Her enthusiasm is infectious- and her COVID precautions are top rate.

The only shop I will go to to get my knotless braids very good work every time I go thereread more

I didn't enjoy my experience this time. They charged the same price for braids that turned out way…read morefatter and took 3 hours less than the 1st time I had them done October 2019. I hate that you get who ever is available when you walk in. I asked how long the wait wss and they had me sitting there for 20 minutes and as soon I go to leave, they started yelling bot to go and that I would be next. Fine. No problem. I specifically told them no baby hairs and not too tight, and she managed to ignore both requests. Not to mentioned she used gel all throughout my hair, which left it a flaky itchy mess within a week. I wish I could remember who did my hair the 1st time :(

This is a great salon everyone is so pleasant and fun to be around ,my cut was the best I love it…read moreand get so many compliments will encourage anyone to try Anissa the stylist you won't regret it and it's clean and tidy

came with my cousin to get her hair done her appointment was at 12:45 the stylist didn't show up…read moreuntil after 1 then didn't start her hair until after 2:30. He had her sitting under the dryer for almost three hours and ran to the store he came back from the store and put her back under the dryer for another hour when her hair was completely dry and then took forever to curl it after he put her under for an additional dry 12:45-6:30 I know one thing I will never come here

I got my hair dyed here on sept 9th 2023- I never leave reviews, but after going through so much…read moretrouble just to fix my hair these past few years I thought I'd inform others... Got my haircut sept 2nd which was great-- can't remember if it was Nicolette or Natalie but the stylist was super transparent with me which I loved. The hair color is a different story. I was going from brunette to a full head of blonde highlights, my colorist was Terry, and she destroyed my hair completely. This was my first time dying my hair, she told me she used 4 different types of bleach in my head so I didn't know (at the time) that this was BAD. She put me under the hood dryer and left, my nose and eyes were burning so badly from the bleach I could barely breathe, I had to find a different stylist just to ask if I can be done with that thing. As we were looking at my color in the mirror, I tried to ask her nicely why the highlights look "choppy" on the top of my head-- I was NOT happy with them. She basically tried to gaslight me and said that it's supposed to look that way because I wanted highlights?? The highlights were uneven on both sides of my head, and my hair was YELLOW. To top it off, she got bleach stains on my sweatshirt, even though I had a cover on. How do you even manage to do that? Terry was nice/welcoming from the beginning, and I still tipped her 20% because this was my first time and I was clueless. But I NEVER went back after that experience. Could've gotten some sort of reimbursement for my sweatshirt at least because that was plain messed up. If you have darker hair and want to go lighter or blonde, please DO NOT go to Terry.

I have naturally very dark hair and have dyed it blue-black over the years. Two weeks ago I…read moreimpulsively decided I wanted a change for the spring time, to go from black to cherry red, and chose to go to Salon Norman Dee as I had found this salon years ago and never had any issues. Due to my previous hair dyes, I was informed it would take multiple sessions but at the very least I would leave with a cohesive even color, unfortunately, that was not the case. I sat at this salon for 5hrs...five hours...my entire head was bleached and this was the result I was left with. Due to my own personal time constraint I was unable to be fit in for a cut/blow dry, nonetheless, I sat at the salon for 5hrs to be left with horrible, dry, damaged, and unevenly colored hair, all at the cost of $300. I contacted the owner, Christy, who had requested for me to return, but considering the circumstances I was hesitant and rightfully so. I chose to go to a different salon to have my hair corrected, and they were heaven sent. In the same 5hrs Salon Norman Dee took to destroy my hair, this other salon not only properly bleached it, but dyed it, applied a hydration treatment, and gave me a cut/blow dry...all within 5hrs. I have waited for a response from Christy for 3 days now, don't expect any sort of compensation/reimbursement even if you paid for a service that was not provided. (the beautiful cherry red blowout pictured is NOT from this salon, save your money and go elsewhere)

Best hair salon in chestnut hill!!!! I love the way they do my hair!!! The salon is very neat great…read morevibes

At first I was skeptical because I have very thick & coarse hair, and it's really hard to find a…read moregood salon to make it actually straight and last! But the lady that did my hair did a GREAT job! My hair was T bone straight, and it lasted way longer than I expected. I would definitely come back whenever I want a silk press !

Monica did my hair, it was my first time there. She knocked it out of the park...so to say. I got a…read morehaircut and styling, and she was exceptionally excellent!!! . It takes a lot to impress me, and for someone to do it on a first visit.....says a lot.

Horrible experience. I had full color, cut and blow dry done for a special occasion. Due to medical…read morereasons my hair is thinning. The stylist did not have the skills to cut and style my hair. My hair did not look good for this very important event! More importantly, she made me feel embarrassed and ashamed. I will never go back.

‼‼CHECK PHOTOS FOR PROOF of damage done AND the OWNER knowing what DAMAGE WAS DONE‼‼…read more I went for a simple wash and braid down to wear my hair under a wig. (My hair had been in cornrows (professionally done) for 5 WEEKS before the appointment. The owner has LIED on Booksy and tried to state it was corn rowed for MONTHS. Not true! They also tried to lie and state (AFTER DESTROYING MY HAIR) I needed a trim when I had a trim done in April 2023. She did NOT use ANY heat protectant. Wow. To just LIE like that is INSANE! AT THIS POINT THIS ENTIRE BUSINESS IS A SCAM‼) First, the stylist (Jag)was late. Second, rules say no children in the salon but there was a child (maybe of the owner or other stylist) in the salon. Third, the wash was lackluster. Felt like she was grabbing my hair and gathering it too tight. Plus barely detangling it. Fourth, the neck towel was short and I had to hold it PLUS a hair cape wasn't draped on me so yes the top of my shirt collar did get wet and I later walked out into 40 degree weather. But that wasn't even what made it so bad. The stylist did not use any heat protectant and FRIED my hair. My hair was coming out in clumps. My 4c NATURAL HAIR was literally burnt off. The ends did the classic "spiderwebbing" and there were so many fair knots. The stylist was blow drying my hair with a comb attachment and a WIDE TOOTH COMB. I could HEAR and FEEL my hair being ripped out of my scalp. SHE WAS RACKING through it and not even detangling it. She was nearly 100% done with the front half of my head. I HAD to stop. I was soo disappointed and sad. She WAS apologetic. When I told her she was ripping my hair out She then says "it's just the ends" and also "it's not even a lot". My hair was all over the salons floor! I went home and immediately called the owner. She was apologetic and agreed that the stylist should have used a heat protectant. I rewashed and then blow dried my own hair. I LOST nearly 6 INCHES of hair. A YEAR OF GROWTH gone! I ended up having to ALSO trim another 1/2 to 3/4 inch because my ends were so frayed! After a few hours the owner states she apologies again and refunded the nearly $22 deposit. That's it. A wet neck, loads of tears, MORE HAIR TRAUMA from a BLACK OWNED WOMAN BUSINESS , 6 INCHES LOSS of hair ... A YEAR OF GROWTH SETBACK all gone in less than 1 HOUR I'm good faith, I CAN NOT recommend this business to anyone else especially anyone who is already hesitant to let people do their hair. I can't stop crying! She BUTCHERED my hair...she KNEW she was butchering my hair and decided that "it's not even a lot" and "it's only the ends"... And the owner gave me back my $22 and a sorry. I'm still in shock!! WORST HAIR EXPERIENCE OF MY LIFE‼

I am overall, over the moon, and happy to say I HAVE HAD AN UNBELIEVABLE EXPERIENCE AT A'S BEAUTY…read moreBOUTIQUE. I have been professionally styled by Siani. She is such a precise, meticulous and aim to please braider. I am extremely tender headed in the worst way and she takes her time and helps me take my mind off the pain. She turns the tv on and lets me pick out what to watch to distract me. What other shop/stylist does that?!?!? I give her 10 stars! You won't be disappointed!!!

Ms Lorraine offered apology and refunded a fair portion of my payment. Appreciated it.read more

Let me put y'all on to this hidden gem! Ms. Lorraine, the owner and natural-hair guru, is the…read moretruth. Certified, seasoned, and knows her $h!?# like nobody else. If she trains you, consider yourself blessed; her whole team is sharp because they learned from the best. (And listen... I don't even do social media, so this post is a big deal for me. But I had to tell y'all!) I haven't been back since September only because sis stays booked and blessed; and I can't even be mad. That's what success looks like! I was literally driving from Delaware just to sit in her chair because she drops haircare gems, tracks your loc journey, and teaches you how to treat your crown like royalty. If you're anywhere in the tri-state area, she is absolutely worth the drive. Period.