Not necessarily a criticism of the location but of the corporation as a whole. They need to have an…read moreapp like virtually everybody else in the world. I tried to go yesterday during working hours but they were closed because of some water leak. I tried to go today during the working hours and they ONLY HAD TWO PEOPLE WORKING and it was up to an hour waits. Not at all convenient. MASSIVE TURNOVER in the last year has led to GREATLY REDUCED CUSTOMER service and satisfaction. I USED TO BE a VERY LOYAL customer. NOT ANYMORE. Looking for somewhere else.

If I could give a negative rating I would have. Waited over two hours. I came in with my kids and…read moreclearly none of the staff wanted to cut their hair. All three boys were excited. It would have been the easiest $100. Absolutely horrible customer service, stylists played on their phones, took private people in with no appointments. Zero sense of urgency. Purposely delayed to not have to cut their hair. I suggest no one ever going here unless you have a predetermined appointment. Zero care for providing any kind of customer service to wait. We watched others sit around and wait and they were ignored as well. Zero human decency existed. I heard one of the stylists tell another one not to call about the appointment which was running late because she told her dad to come in and she'd cut his hair.

Hello It's been a…read morewhile since I've been there. Had a lot of company this week my husband was there with me. The ladies were also. Would go back there anytime Had a great it time. They kept me notified to let me know what was happening. It's a nice clean place.

Im visiting the area and needing a hair cut badly and came across this place. They were very nice…read moreand accommodated me quickly. I really had a very nice haircut. I would highly recommend this business.

Danielle is awesome she doesn't try to rush or give you an 15 min cut she takes her time and the…read moreneck shave and massage are a added bonus!

From the owner: Mens haircuts, color and straight razor shaves. Kids haircuts womens haircuts, color and highlights.read more

For the price, the service was nearly great clips quality. Either save your money or go to a salon…read moreto get actual professionals.

I've gone to this T&C for about two years now (first appointment was August/2021). Since this is…read moreone of those "they employer the barbers" places rather than "the barbers own the place" situations, barbers have changed over time. So has the quality and excellence of service. My first appt, two years ago, was gifted by my spouse for my birthday. It was the $60 deluxe. I'd guess it was an hour of haircut, pampering, facial treatment, straight razor trim, etc. Really really wonderful. That barber was also the barber I had the next time, and that was great. Then she left. In the two years that have ensued, the quality of care and the degree of effort feel like they've steadily decreased. My first two visits were Special. Now it feels like going to a Supercuts. Well, two years later, I just came back from my latest T&C appointment, still getting the $60 "Haircut, beard trim with straight razor line up." These days I'm no longer bearded but this morning decided to not get a shave so I could get the full experience. If there's one thing you should pretty much be able to count on, it's that a package description that refers to a straight razor will include the use of a straight razor. The whole thing was about 20-25 minutes. In that whole time, a straight razor didn't get within a foot of my head. He did 'shave' me ... using a standard electric foil shaver. For what I got, I could -- should -- have spent a lot less than $60. I think it's time to move on and find another, more traditional, barber -- or go to the other end of the spectrum and actually go to a Nice[tm] haircutting place. This is sort of the worst of all worlds.

Apparently, I should've read the reviews for this place before I booked haircuts for my sons…read more We asked for two simple cuts for my 9 & 6 year old, fade up the sides, longer on top. My oldest got a 4 minute haircut that is completely uneven, and left with marks all over his neck. Clearly, the guy that cut his hair was in a hurry, and didn't care that he was scraping up my son's neck. He didn't even brush/blow off the cut hair; my son was covered in hair when he got out of the chair. The guy had disappeared at this point. My 6 year old had a better experience, but he was also left with uneven hair and a botched sideburn. My husband did ask his hairdresser to fix my older son's haircut, and I guess she did what she could. For a place that specializes in men's cuts, we certainly expected far better. Let's hope my boys hair grows fast.

asked for my hair to be a curtain length on the top (2in) and they cut it so there was only 1/4 of…read morean inch. so they definitely have people there that don't know what there doing. It is a clean place though and the workers are nice

Terrible. Took my daughter to get a basic cut. She spent all of two minutes on it, didn't even…read morebother to dry her whole head and it was uneven.

This review is directed at only one employee by the name of Suzanne. I sat down in Suzanne's chair,…read moreshowed her a photo of what I was going for. I started to explain how my hair was cut the last time and she started to argue with me. I was physically pulling my hair out to the sides so I could show her the length and asked her to look at me straight on, so she could see. She continued to stand at my side and said "Okay, you are right." Then proceeded to swipe the clippers into my hair, going much higher up the side of my head than what I wanted, making it impossible to get the cut I wanted. When I reacted in a negative manner, she took the cape off of me and told me someone else can cut my hair. In my 51 years on this planet, I have never had an experience like this at a salon. Thankfully Danielle stepped up and took care of me.

Every time I come for a haircut, I'm always impressed with the result. Mel is fantastic…read more I would recommend this business for men and women alike. Staff is extremely professional, courteous and friendly. You will need to make an appointment cuz they are always busy.

I was in need of an emergency haircut. My friend was able to procure one with Shelby right away. I…read morewalked into this beautiful spa and was created like a long lost family member. I was a bit intimidated at first. No need. Wonderful experience! I made 3 new friends and my hair looked awesome Thank you for a much needed reprieve from a very stressful week.

The whole experience is so satisfying. I've been going to Razors for about a year. My son…read moreintroduced. me to Razors, I'm so glad he did. All the barbers are outstanding but my man is Adam, he does my beard just like I like it. Hopefully I'll see him today early. Bobby Moody

First time going to this place. I was a walk in and they got me in within the first 10-20 minutes…read more Michael gave me a great haircut. Good guy and good shop no doubt.

Wonderful service My hairdresser is great…read moreDanielle does a beautiful job, I am always very happy Cheryl Morse

I had such a great experience here at Shear Image. Jayne took time to talk with me about my hair…read morecolor and the kind of cut I wanted. It was the old fashioned kind of customer service where you felt known and cared about even though I'd walked in a complete stranger. I miss those experiences. But what a great appointment. I'll be back!

Heather has an incredible passion for her craft. She's very throughout and makes sure YOU are…read morecomfortable & smooth. I love that she really cares about what products she's using, and giving the best wax possible. As a waxer myself, she's who I refer all my male guests interested in intimate waxing. Heather is a Manzilian Wax Specialist, a true professional & gives a great waxing experience! I recommend 100%

I recently moved to Michigan and was concerned that I wouldn't be able to find a new, skilled…read moreesthetician for my waxing needs. Then I came across Heather and Waxin' Jacks.  She... is... phenomenal.  High quality products used, great table side conversation and the utmost professionalism.  One of the best depilation experiences I've encountered. Whether you are male or female, Waxin' Jacks is the best in Livingston County for routine and/or intimate waxing.