Love the service. Everyone is friendly, and I got an amazing cut from Leah Conway…read more I described my cut without pictures and she gave me EXACTLY what I wanted! I love it!

I have been a client of Cha Cha's for over a year and have consistently had excellent experiences…read morewith my own stylist, which makes this situation even more disappointing. I scheduled an appointment for my daughter and specifically called the salon in advance to explain that she has very thick hair and would likely need additional appointment time. Despite that conversation, the appointment was not scheduled for enough time to complete the requested services. As a result, the stylist ran out of time, my daughter did not receive the haircut that was scheduled, and we left with highlights that were not completed to the standard we expected. What has been most frustrating has been the effort required to get the issue addressed. I contacted the salon hoping to simply have the services corrected. Instead, I spent several hours over multiple conversations trying to resolve the situation. While I understand the need to gather information, the process felt unnecessarily difficult and was met with repeated explanations rather than clear solutions. I never requested a refund--only an opportunity to have the haircut completed and the highlighting corrected. Unfortunately, after investing significant time trying to work through the issue, I still do not feel that a reasonable resolution has been reached. Based on my experience, Cha Cha's provides excellent service when everything goes as planned. However, if a problem does arise, my experience suggests that resolving it may be far more challenging than it should be. Update: To be clear, I was coordinating the conversation because McKenna was placed under my account by your staff. I was not refusing to let you speak with her. The current process of calling in, then waiting for texts or return calls later in the day, does not work well with her schedule and has made it very difficult to get this resolved in a straightforward way. Based on the photos, I am not sure what additional information is needed. The service was not completed as expected, and the highlights were not well done. Yes, McKenna would like the issue corrected. At this point, I would appreciate a direct call so we can discuss the next step and get this resolved.

Highly recommend!! Just got the perfect bob haircut. When I booked the appointment they gave me…read morevery helpful directions to find and park and the salon is very clean.

On a whim a couple weeks ago, I contacted Artique (thanks to a shining review from Chad C.) and…read moreasked if they could see me soon for an appointment to cut my hair. Stacey was able to make an appointment the next day; I had to reschedule it a few days later but she was super accommodating and chill about it. Awesome. After navigating the one-way streets to find the parking lot (note: enter the lot from Jefferson street), I found the cool house that housed the salon. I walked in and only waited a few moments before Stacey was ready for my appointment. Honestly, I have been wanting to cut and dye my hair for a couple months, but choose just to get it cut for now due to my tight budget. Stacey let me do what I want but also offered feedback/opinion when asked. I decided to cut most of my long hair off into a medium/long angled bob. An hour later, my hair was washed, cut, dried, and styled. It looked great! It wasn't the exact cut in the photo I used as an example (because the photo had different color/hairstyle), but we all know that no one gets the exact cut as a photo. I was still happy with it. And $40 was affordable enough for me for a good haircut (no more GreatClips)! A few days later, I sort of regretted cutting off as much hair as I did (it took a few years to grow it long), but that's just my own fault. Hair grows. So it's all good. And next time I'll get my hair dyed. I also loved that Artique had some friendly, chill ladies working there, with a nonjudgmental atmosphere. Definitely mind kind of vibe. I'm thrilled to have found this place. Artique is my new go-to for hair!

Only small town people are welcome here. Has gone downhill, would not recommend. Customers put keys…read moreand drinks in chairs instead of letting you sit. Felt very unwelcome

Mary Ann is an awesome stylist! Have been coming to her since 2007. The salon is a small, quaint,…read morehometown place to be. Everyone seems to know everyone in town (I don't live in Harrodsburg, just get my hair done here). I often compare the atmosphere to the beauty shop in Steel Magnolias. The quality of the service is superb!

What a truly excellent Barber shop!!!…read more No exaggeration when I tell you that it really does not matter which chair you land in-I've been cut by 4 different guys here and every single one of them is highly skilled and a really good man. From the beautiful black lab who greets you at the door (even the dog's hair looks so good it's ridiculous), to the fantastic mounts and wall decor-this place just feels so right and kind of like sitting in your best friend's den... Then when you get in the chair, each and every man there listens to you and then executes with professionalism and the conversations are worth the price of the ticket. Definitely "my barbers" as long as they'll have me! Stop in and meet the best guys around!

I visit frequently for a beard trim. Service is excellent. Awesome atmosphere love the decor.read more

Pam is amazing! She worked get magic, it had been more than a year since I got me hair cut. She was…read morethe last person who cut my hair. I really enjoy the salon everybody is always so friendly. They always check on you if the cuts is what your wanted and expected. I highly recommend salon! Note the are only appointments only and they are close on the weekend.

My wife took my 4 year old there today, 3 barbers stood around doing nothing and they refused to…read morecut her hair because she didn't have an appointment. All tho there Facebook says no appointments. She took our 4 yr old to the Colorbar and not only did they cut her hair they did it for free. Some places are just awesome.

Samantha Carey is amazing! She is very talented. She does proms, weddings and special occasion hair…read morethat would not look out of place in a magazine. Cuts and color are reasonable and always in the current trend. She is sweet and kind, which is a bonus.

This is a great place! All the girls are great at what they do!! Anne Thomas Fallis is newest one…read morethere. She is my go to! I love everything that she has done for me. She does my Lash Extensions, Mani and Pedi, and my color and style. I can't wait to have her do a facial for me. This is a wonderful, friendly, and inviting place.

This is a very cool place . It is in the small town of Danville Ky. The shop owner is a Great guy ,…read morehis name is Dewayne Southerland. The quality of service is excellent. . When you come in here you are imedetly greeted. The Barbershop is set up very nice , kept clean and the even have tv. When I walked in there was only one barber on duty, which was fine because he was fast ... I was worried that going to here for the first time would be awkward, surprisingly it was the exact opposite, even though I had never been before I felt as if I was home and very welcome like I had come here my whole life ..The chairs are Nice to I absolutely loved my hair cut and I will be back .It is nice that even in a small town like Danville, KY there is still genuine Hospitality. ..It do recommend. Ask for dewayne. .

Do not waste your time! Parking lot is steep with potholes. Made an appt and she apparently didn't…read moremark it down because she was working on a color when I got there. Do not like being booked over! Scheduled another appt, happened again! I'll drive to Lexington before I do this again.

Very unprofessional environment. Took a tip without asking. I do not recommend going here.read more

Today was my first visit to this salon, I'm new to town. Carrie did my hair today and I am a…read morecustomer for life now. She is so sweet and my color and cut are perfect! Exactly what I asked for and I just love it! I highly recommend this salon if you are looking for a new place to get beautiful!

Took my daughter to get her hair done today!!! Amazing, she's she happy. Looks great and is…read morepriceless for that feeling. Affordable , they listen to you and results are always more then expected

This is an amazing salon and spa located in downtown Lawrenceburg. All of the staff are super…read morefriendly and knowledgeable of their craft. They offer every spa service imaginable. I love the facials provided by Angel, the owner. I am so impressed with the results of my skin. Tanner, the hair stylist, is the best I have ever been to. His resume of working in NYC and Miami is really cool. This is a much needed and appreciated business in Lawrenceburg. I feel completely spoiled every time I come here!

Lawrenceburg is fortunate to have a high-end salon and spa like Pure Radiance. Most small town…read morefolks have to go to a bigger city for the level of services they offer. Big city folks should be coming here to visit Pure Radiance!