Dana was so delightful, and did great color and cut! The salon was decorated and spotless and…read moreeveryone was great at making you feel great!

I called as a first time customer for a very last minute appointment. I needed a haircut and they…read morewere able to get me in right away. I was unsure as to what I wanted and my stylist made great recommendations. I was attending my best friend's funeral the following day, so she told me not to do anything drastic while I was feeling so emotional. She cut off the ragged ends and did a fabulous job on my bangs. I went in thinking I would be cutting off all of my hair but I am so grateful she recognized that would not have been the best idea for me. The salon is clean, the staff are nice and the prices are reasonable. I will definitely go back, and I highly recommend!!!

Very pleased with Phoenix Hair Studio! I was a walk in and they accepted me, which they didn't have…read moreto do. It's a very cute salon, decorated and feels warm and happy inside. I immediately felt at ease. I'm going through a bad time in life, so the haircut was symbolic and a way to feel good about myself. I probably spilled too much (that's what good hairdressers are for though!). What impressed me the most is how knowledgeable and kind all of the people there seemed. I had a small issue with the back of my hair, and it was fixed immediately with no extra charge. The stylists explain what they're doing and ask plenty of questions, so you feel like they're really listening to you, which I liked. My final haircut got several compliments from people right afterwards, and ended up being very stylish and sassy, and way more in line with what is popular right now than my original idea. Would definitely go to this salon again! :)

I have been coming to the Phoenix Hair Studio for several years now always getting my long hair…read morelayered by Zuhal. I have never walk out unhappy. She has always cut and styled my hair beautifully. This is the first time I have stuck with the same hair stylist. I am very happy with this hair salon and the price is very reasonable.

The salon is super cute decorated. Owner has two of the most well behaved, cute dogs there. I just…read morefell in love with them! My regular hair dresser got sick and I had to go "cheat" on her, that's how I ended up at Studio B with Nora. I was amazed on how easy it was to get an appointment such last minute. The friendliness and the flexibility of making arrangements were super appreciated by me. I walked in with my hair needing attention, walked out looking like a Queen! Nora did an outstanding job on my color and cut. I'm super happy!

After 4 years of having my hair cut here, I'm looking for another place. You have to wait weeks to…read moreget an appointment with Mark and the other stylists there, who were good, have left. I find myself getting stuck with Nora, who is not as talented as Mark. They only have 2 stylists listed to book with. I am no longer happy with my hair.

I had a very disappointing experience here. The owner herself cut my hair, but kept stopping…read moremid-cut to chat with other clients and assist her staff. All of these interruptions led to the worst haircut I've ever received. My layers are completely uneven - the left side is not symmetrical to the right, and it became glaringly obvious once I washed and styled it myself at home. I expected far better professionalism and focus from someone in charge. Unfortunately, I won't be returning. (I arrived with washed wet hair so the price is for Haircut & Blow Drying $78 total after tip).

Super friendly! They do a great job! And the salon is very clean and they are on time with or…read morewithout an appointment.

Santa did my hair and did not disappoint. I've been having issues with breakage and she gave me…read moresome good advice on how to take care of it. I left feeling absolutely flawless!

Great salon and stylist! Jeame did an amazing job! Definitely suggest this salon. Thought I wanted…read morea long bob but Jeame let me know based on the condition and nature of my current hair situation I would have to go much shorter...we decided on an in-between and it came out great. Thank you so much, loving this cut. See you soon!

I have gone there for 4 years since buying a home 2.5 miles away. It has been a good place for me…read more I just took my 20 year old daughter there for an end trim of not more than 1.5 inches which she showed the male stylist... and once her glasses were off and she couldn't see what he was doing he decided to cut off 8 or more inches of her hair. She went in with hair below mid back with blonde ends which she has been growing for YEARS! IN MOMENTS HE MASSACRED HER HAIR AND TOOK 2 YEARS OFF IT!!! It is now just below her shoulders. On his own he decided to take all the color out of her hair. Who is he to decide and go against her request? That is as close to a consent violation and assault as there can be to someone who has dyed their hair for years and made it a part of who they are and what they portray a out themselves. My daughter has anxiety dbsorder and asthma. She has been brought up to remain calm until she can unload it all in a safe spot because people don't help at all if you are excited and react in a business. I paid $40 and tipped $8 and walked with her talking on the way to my truck, she got in where she felt safe and just exploded in tears, shaking, hyperventilating, dropped the seat back and just heavingly cried. Any person going to a hairstylist the first time has anxiety. You trust that they know what they are doing, are qualified, will listen and can then execute what you ask for. For many, a person's hair is part of who they are and the style of self image they want to express to the world. This butcher took that from my daughter in seconds. You can accidentally go 2 inches when 1.5 is asked for... maybe even 3 for a mistake... but 8 or more? Really?!? I tried calming her as best I could, turned around in the lot and drove back to talk to the stylist. The receptionist said he left for lunch just after we left. I asked for the manager. Nice guy. Made no excuses. Didn't cut me off, and asked what I wanted to happen. I told him I need someone to come out to the truck and see the state this putting her in and apologize. He did that. He talked to her a bit. He let her know he wished he could put it back. Obviously... there is no fix other than time now. Dad did what he could and tried to hold someone accountable... but ‍ No offer of money back when I mentioned paying $40 + $8 tip to have my daughter traumatized. Don't anyone comme and say, "well you didn't ask"...folks, the mear mention of the amount and the obvious screw up and fact I am back needing help from the manager to give my daughter any peace at all should make it clear a refund is the least they can do. No... I am not going to call and ask. No I am not going to change my feelings and go again myself even if they did fine by me these past 4 years. I gave my number when I .are her appointment for 1:00 today. They have my number if they think they need to talk. I will leave my comments here and hope people read it, consider it, and make darn sure through questioning, that their stylist knows exactly what is wanted. Then make them stop after the initial cut and return glasses if needed to confirm they are right. Do that while it can be mitigated if wrong, even though not truly fixable. This was just a total FUBAR situation for my daughter. Dad got her ice cream, and she is resting in her room with her service support dog. I hope it all helps. I want to scream and yet it will do no good at all for anyone... it is just too little too late. So many have good comments, and I did too. Not now.

Michael has been cutting and coloring my hair for 4 years now. I drive an hour just to get my…read morehaircut by him. He cuts my hair exactly the way I want it cut. He is an amazing colorist as well. I highly recommend him to anyone that needs a great stylist!

I took a leap of faith & went to this salon for the first time yesterday & I had Sarah as my…read morestylist. I am so glad I did! I wanted to go all blonde, she helped me decide what shades would look best for me, she gave me professional advice, took her time & was just as enthusiastic about my new look as I was. She even brought me in today again to lighten my hair more because I wasn't completely happy with the blonde that turned out the first time. She was such a joy to be around, all the ladies in the salon are pleasant & kind. I'm so happy with the finished product & I will definitely be returning! Thank you so much Sarah for making sure I left the salon a happy camper! I will definitely be back!

I just recently got my hair done by Lucy and she is great! I even went back for a second…read moreappointment right after a previous one to have my hair lightened a little more and she did it with no problem. The Employees are all friendly and the salon is beautiful. I definitely recommend going here to family and friends!

Tomorrow is my wedding day. I went to Alicia's for eyelash extensions. While I didn't love the…read morefinal product, I figured I just needed to get used to the look. Unfortunately 4 hours later, so many of the clustered lashes (I thought they were supposed to be individuals) had fallen out that I had bald spots on my lids. I frantically called the salon to see what could be done; I expected that since I'd paid $130 plus 20% tip a few hours ago, surely they would make this right, especially since I was less than 24 hours away from being a bride!! Instead I was told I could come back tomorrow for a $45 fee. I cannot express my level of disappointment. I will never return to this establishment.

I generally do not like getting my hair cut. I have some scars & lumps on my scalp that are just a…read morebit embarrassing to me, and it's always awkward to go to a new place & have to explain - usually in front of a packed salon - after the hairdresser loudly asks the equivalent of "what's up with that?" However, the time had come to get it done & while I love the place I usually get my hair cut, it's not worth it to make a special trip to Mechanicsville just for that. Anyway. Alicia's was recommended to me by my cousin (and had the highest Yelp rating of any salon near me). On arrival I was a little confused - the signage on the building simply says "A Salon & Day Spa." Since there were no other hair places in the area, I knew it had to be the place, but being a newcomer to the area, it was a bit confusing. The salon has a boutique area right up front with lots of shiny baubles for sale. I'm not terribly interested in things like that so I couldn't give you any specifics. The servuce area in the back seemed to have a lot of knick-knacks & the like scattered around, but it wasn't over the top. It also advertises & has areas set up for massages and mani/pedis (I will more than likely be going back to get my toes done soon), so you could ostensibly book a whole spa package for yourself if that's your thing. But I was here for a haircut. Amanda was my stylist, and after a consultation of what I wanted (I NEVER know what to do with my hair) and what she thought would be best, we began. About 30 minutes later, my hair was washed, conditioned, cut, dried, and styled, and it looked 100x better than it had before. During the prices Amanda showed me the products she was using and described what they were for, in case I wanted to go out & purchase them later. I was offered something to eat or drink several times. Best of all, Amanda assessed where the lumps & bumps on my scalp were & worked around them - without saying a word. I really appreciated that. The whole experience was relaxing & very pleasant. On check out, they have a printed calendar that describes a special that the salon runs for each day of the month (also available on their website). I also snagged a 20% off coupon for my first visit that knocked off about $8 from the cost (also on their website). All in all, a great first experience at a salon that I more than likely will be returning to.

I was instructed by my physician to get a COVID test due to the salon being closed on Sunday and…read moreMonday I could not contact them to cancel my appointment. I could have gone in and risked staff and clients however, having a medical background in infectious diseases and vaccine research at Johns Hopkins I chose to cancel when I was advised to by my physician. I was charged $75 on an old credit card that didn't even belong to me. The owner has refused to return my calls. I found a new salon that is willing to await my test results. I gave them my physicians phone number as well as the confirmation for my test. They did not care about me, their clients or staff. It was all about the money!

Love, love, love this salon, the owner and all of the ladies working there! I've truthfully been a…read moreclient there consistently for at least 6 years or more and have never left unhappy! While I have typically only gone to Kahtlin for myself, both of my tween/teens have been to other stylists for various appointments! Top notch salon with a very clean, friendly and welcoming atmosphere and facility. I never hesitate to recommend them when asked!