My husband has a pair of shoes that he loves and they have seen better days. I took them to another shoe repair, and he wanted to charge me an insane amount of money. I took them to Hakky, they were less than half the price done in 2 days and they are fantastic. I have had shoes done here before, but these are by the far the best. I 100% recommend them to anyone The man who works there is so lovely as well! read more

This man is a genius. He has a long history in making shoes in his native S. Korea and can do anything you need. I brought a pair of expensive suede heels to him where my dog had eaten the suede off the heel and chewed the back up - he was able to use a piece of fabric I had to replace the heel and fix the other tears in one day! They are perfect now. I am so happy to know there is such a professional shoe repair person in the area - and he is at the entrance to Westfarms Mall open until 9 pm. What more could one ask for? read more

I trust them to repair my everyday shoes and my expensive shoes as well. Their service is fast, neat & they are very friendly. I've had friends from out of state give me their shoes to have sole protectors put on. read more

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I have a go to guy for shoe repair in my town. But when in need while at work, Hakky has been top notch. I've used this shop's services several times and have had work done quickly and correctly each time. No complaints here, that's for sure. I will admit, they're not the most personable guys in the mall, but they absolutely know what they're doing. Prices tend to be a bit on the stiff side, but since the work is excellent, I won't complain. Absolutely a fan of Hakky. read more

This evening I took seven pairs of dress shoes to have 3 of the pair to have taps on the front and back installed, I wanted to have all seven pair polished. I dropped each pair with cedar she trees, I was told to return in 40 min. I took a few min to get waited on, I was surprised about business this place was doing on Saturday night. I had a problem with one pair due to this business' mis-handling of a previous request. When. I returned all my requests had been carried out in a timely manner, they individually wrapped each pair in plastic and placed them in my gym bag this business also sells shoe products along with key' chains, and some minor lock smith tasks. Each pair was sparkling with the new treatment beaming on my I paid $75.00, I thought this was high and a little troubled. The guy behind the counter can barely fog the mirror, I'm thrilled that he got my request 100% right read more

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Great for quick shoe repair (heal cap for stilettos, uneven soles). A few tips: 1.) Bring cash! There is an ATM around the corner if you forget. 2.) If you need more complex shoe repairs, they will tell you. I had a pair with that need leather repair vs. the plastic cap and they explained to me what they can and cannot do. read more

Hi I met your brother in Springfield MA I'm the new owner of Feinstein Leather PH # has changed to 413 847 0981 E mail feinstein139@yahoo.com read more

Just got the repaired 2 pairs of shoes back, in excellent condition. Bottom pad was added on as requested, shoe surface: one suede, the other shining leather, both were treated and cleaned, even though I didn't request it, but figured this was a must. I would go back again for shoe repair. read more

Super fast. Fixed my shoes in 10 minutes. Cash only btw. I am so glad that I found out about this place.

I brought in boat shoes that had its stitching unraveling. It was fast service but when I picked it up, I discovered that they had used a different color thread and it wasn't nicely repaired - the leather edging gaps more than the original design. I'm pretty disappointed, since I thought this place was going to be good, per other reviews. I probably wouldn't use this shoe repair service again, unless it was for something really basic. read more

I needed my boot's heels to be quiter , they did the job in less than 30 minutes. I gave only three stars because their cash only policy was not prominently displayed , not to me any way. So the cost went up for me due to out of network ATM fees. I was charged $16.00. Had I planned better , I would rather go to Fazio's in Newington. Bottom line:Hakky's very convenient , just have cash or check ready to pay. read more