REVIEW PART 1, PLEASE ALSO SEE REVIEW PART 2…read more Genesis Bridgeville Rehabilitation and Care Center is excellent in so many ways. The facility is a safe, healthy, pleasant home for my family member, who is a current full-time long-term care permanent resident there. The most outstanding feature of this facility is the competent and loving care provided by all the staff, everyone from the medical nursing staff and nursing assistant staff who bear the most responsibility for the resident's physical and mental health, all the way to the non-medical staff who provide important services such as showering and bathing, meal services, laundry services, room cleaning and building maintenance. The staff is competent, respectful and compassionate to the residents. Also, they answer all family member questions with patience and reassurance. I've spent a lot of time there visiting my loved one, and I've seen the staff in action. When I've talked to the staff, many of them have expressed how they grow very fond of the residents they care for, many of the staff express that they attempt to treat the residents like their own family members, and that overall the staff and residents of Genesis Rehab feel like a family to each other. In my observation, these words and intentions are demonstrated daily by their actions. Keep in mind, if you're visiting there, some of the residents get regularly confused and will repeatedly say things such as "I need to go to the bathroom" after the staff has just taken them to the bathroom, or "I didn't get my dinner" when the staff has observed that the resident did receive and eat their dinner, or the resident will say to any passing visitor "Help me." The staff knows all the behaviors of all the residents, and therefore sometimes they must say to the resident "You already went to the bathroom" or "You did eat your dinner". The staff is never short-tempered but being busy they might not stop their work to take a long time to soothe or convince a resident who is not able to be soothed or convinced. So, if you observe the staff giving a brief answer or going on with their work, don't mistake that as ignoring the resident or not caring about the resident. The residents receive a shower and shampoo twice per week, and on the other five days the residents receive a "sink bath" or "bed bath" and the staff helps them clean up without a full shower. They put a clean outfit on each resident every day. My family member always looks clean, fresh and well-dressed every time I visit. You may be surprised to know that the food at Genesis Rehab is DELICIOUS. My loved one generally eats all her food at every meal. My family members have tasted everything she's been served, and the quality is so good that we would be satisfied to eat the same meal ourselves! In addition to any food requirements or restrictions, the Nutrition and Meals Department and staff have a system in place to provide alternate food choices for residents who don't want the food on the menu that day. Genesis prepares meals in whatever consistency the resident requires: normal food preparation, or "soft" food preparation, or "pureed" food preparation. For residents who require assistance with feeding, the staff sits with the resident to feed them and assure they are getting nutrition. If meal staff observe that a resident is consistently not eating, they report the information to the staff member who handles resident nutrition. The Community Life Activities staff provides a ton of social activities, exercise activities, art and music activities, mental stimulation activities, church worship activities, so many activities!!!! The activities range from interesting mental activities for residents who have no dementia nor mental challenges, as well as simpler activities that can be attended by residents who have less mental acuity or more dementia. The staff goes around and "gathers up" the residents who want to participate and makes sure that the residents get to the activities room (usually that's the large Rose Room). When family members visit, they can choose to meet in the resident's room, or in the large Rose Room (which is beautiful), one of the smaller visiting rooms near the resident bedrooms, in the front lobby sitting area, in the Bistro Restaurant are, etc. In warm weather, there are several outside sitting areas, and the front porch is a popular gathering place. The Laundry Department does every resident's laundry, and they do an excellent job to wash and dry the resident's laundry and return the laundry to the resident's room. The resident or family member must be certain to write the resident's name on all clothing items.

Everything about this rehab center is subpar. There may be a few people who really care about your…read moreloved one who is in there but other than that, I would steer clear of this facility. The care quality is poor, and if you require acute post-surgery care, forget it, it is no better than regular care. The staff for the most part have an attitude, other than a few, they act like you are bothering them or they don't want to be there. Their response time is slow, not what you need, especially when it is a medical emergency. They, like all rehabs, they are shorthanded and you know what that means. Some nurses are inexperienced, or you cannot understand their (language). The room cleanliness is poor, smelly restroom (urine), ants, spiders, fruit and sewer flies were witnessed, clogged commode (feces) and sink, full unemptied waste baskets. The food is poor, cold and inedible a lot, especially if anyone needs quality nutrition after surgery, I could go on and on. I would agree with Mary Q. ,Karen H . hellhole is appropriate This is not a place for recovery, healing, safety or overall, well-being (emotionally) 1 star is being generous. By the way, when you report these gross deficiencies to them, they will deny them, not act on them or make excuses for them.

We moved my mother in law into Sunrise 6 months ago. So far this place has been nothing short of…read morefantastic! To start, the community is so inviting and really does go above and beyond to make it a wonderful place for their residents. All of the staff we have met so far have been friendly and incredibly helpful. If you have any special requests they really do accommodate them. You can tell the extra time they spend each morning getting the residents ready for the day and making sure they are well fed and entertained. She has been at other facilities where you barely see management. That is not the case here. I regularly see management out interacting with the residents and their families. They are all approachable and willing to help at the drop of a hat. We honestly can't be happier with this location and plan to keep her here as long as needed. If you're looking for a caring place for your family member look no further. This is the best place there is in the area.

if you are looking for an Assisted Living home for a loved one, Sunrise is way better than the…read morerest, it actually looks like a mansion instead of a hospital

Concordia Of South Hills Review December 12, 2025…read more Furnishings: Five Stars. Excellent. A nice blend of modern and traditional. The lamps and the pictures are beautiful. The furniture is very nice and well placed. Nice grouping of chairs and tables for socializing. No clutter. Décor is modern and beautiful. Food: Five Stars. Food is excellent. A nice blend of local favorites and classic food. It would be nice to have an afternoon cup of tea or a cookie. Staff: Overworked and tired but friendly and helpful. Understaffed but everyone is nice. A special award should be attributed to Ariel who adds a nice touch to Food service by supplying handmade (by local students) beautiful bibs for the residents. Understaffed, he has done the work of four people when he is alone on duty and he deserves an honorable mention. Excellent promotion material. Cleanliness: Five Stars. Review by Dorothy Loose, resident

While the therapy is excellent, the majority of the aides are not very helpful to the patients…read more The hallways are dirty, the carpets in the elevator are filthy, the floors in the dining area don't appear to have been mopped as your shoes stuck to the floors. Not a good experience

My husband was in the rehab section of Paramount of South Hills. He received excellent,…read moreindividualized care. Every member of his team treated him with respect and compassion. The entire staff at Paramount were pleasant and helpful and you can tell that they all enjoy their work and that they truly care about the patients. The nursing staff were excellent! While I hated for my husband to have to be there, the obvious dedication and compassion of the staff made me feel comfortable leaving him in their capable hands. My husband received speech therapy, and, in the short time that he was there, we noticed definite improvements in his speech and comprehension. Occupational therapy and physical therapy also were great--both in the services provided and the advice as to how to adapt his environment and his activities. The facility is very clean, the rooms are spacious, and the dining and lounge areas were comfortable and inviting. My husband enjoyed a variety of foods and was provided with alternatives if he did not want what was on the standard menu. I'm hoping he won't expect that same variety and flexibility now that he's home. If you are in need of a rehabilitation facility, I highly recommend Paramount South Hills.

From the owner: Paramount Senior Living at Bethel Park continues to be one of the premier senior living facilities…read morein Pennsylvania that offers independent and assisted living services. The foundation of our community is built on our commitment to our residents as well as their families. Our services are different, just like no two residents are different, that way you get the care you need. Learn more about our Senior Living Communities and services here and schedule a tour!

We moved my father to Paramount Bethel Park in March of this year. It was a confusing and…read moredifficult time for everyone, but Tonya, the Admissions Director assisted us through it all. She was compassionate, involved, and knowledgeable about all aspects of what we needed. Her help in getting my dad in a beautiful room was exactly what we needed but didn't know how to go about securing. While the transition is never easy Tonya and the staff ay Paramount Bethel Park have made him (and us) feel welcome and cared for. We would, without hesitation, recommend Paramount Bethel Park to those looking for a safe, caring and beautiful place to live.

Please do your homework before placing your loved one at this facility. Please ask questions,…read moreturnover rate of staff, how many agency caregivers are working, caregiver to patient ratio. Look at the turnover rate of the people running the place. Are nurses passing meds or Med Techs, are the people providing the care CNA or caregivers, will you be notified of any changes in your loved ones condition, what exactly do you do you mean by "assisted living". What does that include? What is the average time to answer a call bell..but please do not be fooled what they do is send somebody in to quickly turn off the light and will tell your loved one, " I will tell the nurse." Help is usually at least 30 minutes away or more. Due to Covid the meals were in the room brought up in a cardboard box and 99% of the time my moms food was placed out of reach. Never opened or set up for her to eat. Not to mention the food is cold and the tiny plastic utensils that are handed out are the size for a preschooler to use and very flimsy. Many of the meals I would have a hard time eating due to the size of the bun or meat itself let alone an 85 year old woman with missing teeth. Often times the meals were just left all day without being picked up. My moms pills were left on the bedside stand more than once and I even found medicine on the floor that I am certain was charted as given. My moms pull up many times was soaking wet with urine, she did develop skin breakdown, that I had to mention to the staff to get ointment to put on. They never even saw it. Using a wipe after changing her was never even a thought, something else I had to tell the staff to do. Many meetings with the people running the place did nothing. They sat there and listened and all these false promises that never happened. My moms personal property was used for other residents, they would just come in and " borrow as needed," even during Covid. I caught the staff playing on her computer while she was asleep. Items went missing more than once. My mom like so many older people was afraid to say anything to me because of the fear of the ramifications. The second and third floor reek of urine. During many visits to my mom I would be there for hours without a single soul checking in on her. We ended up hiring help to sit with her on top of paying that astronomical prices of that place. I ended up calling the state and other places to look into this facility. I could write a book of horrors and just might. I just am trying to help others not to be fooled. I believe that place could sell snow to an Eskimo. Please do not hesitate to reach out to me, 412-742-8015. I will be more than happy to provide proof to anybody that is looking at the Paramount at BP. We had cameras installed so my complaints and concerns are 100% documented. If I could save just one elderly person from what we went through I would feel happy. I would not put a dog at this place.

Many thanks to Sunny Days for making my Aunt Mary 's last days much sunnier. Because of the love…read moreand care Shaclecha Stoddard and her staff of sweet and caring helpers, my aunt was well taken care of during her final months in hospice. We were so fortunate that we were able to have them care for her like family.

From the owner: Sunny Days In-Home Care helps families by understanding their loved one's needs and then…read morecustomizing a care solution for their budget. Call us today to schedule your FREE in-home care assessment or to meet one of our elderly assistance advisors.