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    Hale Roofing & Construction

    5.0 (1 review)
    Open Open 24 hours

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    3 years ago

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    The Window Source of West Texas

    The Window Source of West Texas

    (7 reviews)

    I've been remodeling and flipping homes for several years now and believe me when I say this,…read more"Window Source of West Texas is the BEST and EASIEST company to deal with!" In the past I've had horrible experiences with contractors showing up late, not showing up at all, making a mess, leaving a mess, doing mediocre work & the list goes on. Abraham Loewen has been the same technician on 2 of my job sites and he has further exceeded my expectations every time. Not only did he pick up after he was done, he went back and cleaned every window plus window frame individually. The time it took him to finish was a few hours for 10+ windows. I'm extremely happy with the service/work/quality they provide. Huge thanks to Vanessa the sales lady that helped us choose our windows and provide us a quote. I would highly recommend using these guys. I will refuse to use anyone else!

    I have never been so stressed out in my life. The Window Source salesperson, Lisa M is by far one…read moreof the most unreliable and inconsistent reps I've dealt with in a very long time. Our first meeting was 4/16, which went fine. 2 days later, I was sent quotes. After looking over quotes, I changed my mind and went with black windows and black wrap because my house is white. Lisa text'd me she was too busy to provide an updated quote, and she would have a Vanessa W. send a revised quote. When the quote was received, it was a quote for white, not black, windows, and not all windows were included. So I started calling, emailing and texting; I'd either get no response or a long, drawn-out text message about her health/family issues. This is not the way to gain or retain a customer base. Now, with all that being said, this is probably a GREAT company; you just have to get past Lisa to get those windows ordered and installed. ** As of 5/1/26 --- No accurate quote has been sent.

    Marant Roofing & Construction

    Marant Roofing & Construction

    (4 reviews)

    They came out to check the roof so we are pleased with the follow up. My husband had to physically…read morego to the office to speak with someone in person

    A storm hit my property in early April 1995. I've been your customer since I moved here in 1993…read more You were the one and only roofing company I called last year because of the long standing relationship. I mad a huge error in hiring you. You did replace the roof, but your new roof leaked after the first heavy rain. It took close to three weeks to get you out here for emergency repairs. Meanwhile, my kitchen flooded three separate times. You've replaced my rain gutters, and I'm satisfied with that. Still, I'm waiting on various other repairs, with no end in sight. I'm terribly frustrated at your ridiculous slowness, and I'm furious that it was like pulling eye teeth getting the leak in the BRAND NEW roof repaired. Karsten is a nice enough guy, but he's non communicative. I'm left for weeks on end without hearing from him and wondering what the heck is going on One (of several) remaining issues is replacing an outdoor floodlight outside my garage door. I had (and still have) a replacement fixture at the time of the storm. Someone needs to install it, along with 4 other fixtures that I have bought and would like to hire someone to install. I've been waiting a year with a broken security light. You'll never convince me that electricians are in short supply. Why the one year long delay? Heck, anyone can wire a black, white, and bare copper wire. Any handyman could do it. If you still want this part of the job scope, get someone out soon to do the work. If you're not interested, I'm sure I can find someone within a week who actually wants to earn money. I need to find someone to install a ceiling fan for me anyway, I can simply get them to do the lights also. A full year, and maybe half the work has been done. I understand you're a general contractor and can do all sorts of outdoor work. I'm retired living in my forever home and I have several outdoor projects (storage shed, etc.) and, had you done anything other than anger me, I'd have a few thousand dollars more business to send your way. I'm a retired salesman and I always valued loyalty with my customers. I learned that if I treated them well, I didn't have to be the low bidder. I'm slow to change providers and seldom do so. I only price shop to the point that I'm sure there's no price gouging going on. Bottom line: You have provided the worst service I've ever received. Sitting here wondering what's going on with very limited feedback from you is horribly frustrating. Please give me an idea of how much longer this delay and torture will continue.

    Hale Roofing & Construction - roofing - Updated May 2026

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