We couldn't be happier with our experience! From start to finish, the customer service was…read moreoutstanding--professional, friendly, and always quick to respond to our questions. The crew showed up on time every day, worked hard, and kept the site clean and organized. The quality of the work speaks for itself--our new roof looks fantastic, and we can tell they used top-notch materials. They paid attention to every detail, making sure everything was done right the first time. It's rare to find a company that combines skill, integrity, and such great communication, but they did exactly that. If you need a roofing company you can trust to deliver quality and treat you well, this is the one. Highly recommended!

Super great came out fixed a problem and everything's been fine. Very responsive and professional.read more

Excellent support and guidance through a challenging insurance claim. They demonstrated patience…read moreand communication with us through the process. Their tradesman did great work and was nothing bu professional.

I see a few bad reviews for this company on here and have to confess my experience was not the same…read moreand the exact opposite of what those reviewers claim. I scheduled 5 appointment estimates. Arrow Point was the only company to show up on time. Their estimate came in at the lowest. Using the same exact materials quoted by other companies. The work started on time and was finished with rapidity that I'll find impressive to my dying days. Two days to complete a tear off and re-shingle while replacing flashing, roof vents, etc. There was absolutely no evidence left behind that they'd ever been here, except for a new roof. The materials they used were top notch, especially the new flashing and roof vents. Those materials have come a long way since this roof was first installed.

Colton at Legacy Roofing quickly fixed several missing roof shingles from the last windstorm. They…read morewere onsite the same day and covered the affected area while the shingles had to be ordered. Our shingles were discontinued but they were able to match with a similar color. They were professional and had ongoing communication with me. I would highly recommend Legacy Roofing.

Professional and hassle free. Quality product! Reasonably priced. Highly recommend…read more Installers, the estimator and the office phone staff were all knowledgeable and courteous.

Do not even think about using this company. They did not show up when they promised, they did show…read moreup unannounced. I had the gutters covered also after being assured that they would be cleaned and flushed first. They were covered while full of debris and I had to redo the job myself. I wrote a lengthy letter hand delivered to the owner detailing my experience but never heard back. The only good thing I can say is that the 5 man Latino crew worked hard and did a good job but the company itself and its representatives are horrible.

From the removal of the old system to installing the new, everything was seamless. The color…read morematching is excellent, and the screws used are remarkably pretty.

Reliable, professional installation. We had technical issues with our house roof line which they…read moreaddressed successfully. They were prompt to the appointed time and had no issues with billing.

It's definitely been a long road to this point. I had my hopes set high, but they've hit rock…read morebottom with this company. I hired them to install 2 egress windows. The initial install started Dec 11th and to be completed Dec 12th. Day 1, they hit the gas line. There was a dispute about whose fault it was but they figured it out with the gas company, which I was thankful for. After the job was completed Dec 12th, I came home from work to notice that our fence was bent and would not close. They also left tarps and debri in our basement from after the install. They also did not seal around the windows after install so there was a wicked draft coming from both windows which made the house freezing (It's December after all). I could actually see through the cracks/cuts to the outside. One of the windows would also not close all the way nor would it lock. I messaged the project manager that night (Dec 12th) and he said he'd have some of his guys come out to take a look. They left us like this for the whole weekend. In fact, I had to get ahold of the project manager again (On Tuesday Dec 15th) to find out when they would be out since I hadn't heard anything about it. They ended up stopping by that night and were a bit late, but I was notified they would be. They sealed around the windows, took the tarps left by the concrete cutting company they hired, and attempted to bang out/fix our gate. They also tried fixing the faulty window saying it was just dirt caught in the track, but it still wouldn't close so they said the project manager would be by tomorrow (Wednesday December 16th). I hadn't heard from the project manager so I contacted him again and he forgot. He offered to be by Friday(Dec 18th) instead. Sure, we can do that. He came by Friday and said it was a faulty window and it would have to be replaced. He would try to find one close to pick up, but they might have to order one if he can't find one that will fit. Awesome! Sounds great. I didn't hear anything after that. I contacted him 10 days later (Monday Dec 28th) for an update. He still hadn't found one but if they ordered, it would take 8 weeks to get it. He said he would keep me posted....but I still didn't hear anything. I contacted him again on January 6th for another update (9 days later). They found one yesterday, Jan 5th. He planned to go get it that day and then he'd contact me about when they could install it. He called Jan 8th to get us on the schedule. Install of the new window was set for January 15th. I got a call that the window didn't need to be replaced, it was just installed incorrectly so it wasn't set evenly on the track, which is why it would not lock. He reinstalled it, and it locked just fine. Perfect!! I called to get the final invoice and they emailed it to me. The contract I signed said I'd pay $3000 up front before project start (which I did). And then I'd pay $3534 when the project was done. Awesome, I was prepared. The invoice I was sent was a $228.69 difference in their favor. I asked why (could it be for the extra window we didn't need??) at which point I was informed the tech that drew up the contract (that we both signed) didn't do his math right and forgot to include $210 of project cost PLUS didn't do taxes correctly, so instead of the $3534, I'd have to pay $3762.69 For a company that calls themselves Premier Basement Systems, they aren't very Premier and make a lot of mistakes they expect their customers to correct and pay for. What was supposed to be a 2 day project has turned into a month+ long endeavor. I did email them back and we came to an agreement to split the difference of the math mistake (so still paying a little more than the original contract, but it is what it is). I don't mind paying for work done, just frustrated paying for mistakes I didn't make. Next time I'll remember to buy a house that already has egress windows.

We were very pleased with the information provided by Brandon with Premier Basement Systems. We…read morewere having a problem with moisture and mold in the back of our walk out basement. Our neighborhood was having the entry drive re-paved, and he was on time despite having to park outside the entrance and walk around the paving work to meet with us. He was able to review the basement moisture problem we were having and quickly provide the facts for what was causing the problem and the best way to address it with spray foam insulation. It was so refreshing to get a straight forward solution. Based on our experience we would recommend Premier Basement Systems for anyone with a basement moisture problem.

So I'm sure they do a fine job, if your roofing job is standard pull all the shingles off, and then…read moreput all new ones back on. It's easy, it's predictable, and requires no thought. However, if you require a job outside of this basic scope for your roof, you will be hard pressed to get someone from Henderson to come out as they will tell you it's not worth their time. I totally get being booked out, but you're a roofing company for crying out loud. Apparently having a large project outside the box will have them turning you down, sight unseen.

This is a very well established, professional roofing company that had been in the Valley for…read moreyears. They return my calls promptly, provided a thorough and detailed bid, communicated updates regularly and did an excellent job. Chuck's crew was on time, they worked hard and got my old roof off in a day and the new one done the next. Incredibly efficient as well as did a complete clean up. Apparently they have been with him for over 10 years so that says something about a well run operation. The owner even worked side by side with his team which impressed me. I strongly recommend this local business.

I recently needed to replace the shingles on my 25‑year‑old roof, and I chose Julio's Roofing…read morebecause he'd done several homes in my neighborhood. Everyone I spoke with had nothing but great things to say about him and his crew. After a windstorm caused some minor damage, Julio came out right away and made quick repairs to prevent any leaks while I waited for a full shingle replacement. His estimate was very reasonable, and his team was able to start within a month. Once they arrived, the crew worked incredibly efficiently. They stripped the old shingles and prepped the roof in no time, then installed the new shingles and finished the entire job by the end of the second day--an entire day ahead of schedule. They cleaned up thoroughly each day, and when everything was done, the roof looked fantastic. I'm genuinely grateful I found Julio. I'd recommend him without hesitation to anyone looking for high‑quality roofing work at a fair price.

Superb quality work the work was completed on time and on budget…read more Caring and courteous cure Overall excellence.