I always have an excellent experience at Harborne Medical Practice. This week I needEd a procedure…read moreand completed the appointment request form online. Within 2 hours I had my appointment with Dr Mohammed (as requested) for a day that suited me. My appointment as always was superb, Dr Mohammed always remembers me, gives excellent advice and gives the best (pain free) hydrocortisone injections! I have been with this practice all of my life and seen them grow from Dr Mr and Dr Mrs Mcrann. to the state of the art care they now offer. yes, they get busy, but if needed a doctor will always see you. The reception staff are patient, kind and caring too.

I have been going to Harborne Medical Practice for years. Without wanting to bore you too much with…read moremy medical history (which is rather boring anyway and mainly consists of dodgy throats and the occasional jippy shoulder) I can say that every doctor I've seen here has been absolutely lovely - even when I've got carried away and misdiagnosed myself with something rare and life threatening (the joys of looking up symptoms on Google eh?) and it turns out all I've got is a slight case of tonsillitis. Which kills by the way. It's a big place with regular smoking cessation, diabetes and stress clinics. They have a team of very nice nurses and the reception staff are smiley and kind. They used to play rather annoying muzak but seem to have stopped that in recent years, although the kiddies soft toy play area can sometimes get a bit noisy - not ideal if you are a migraine sufferer. You can always get an appointment - the only downer is the lack of reading material - Golf magazines and leaflets on COPD feature heavily. Hopefully you won't need to use a doctor much, but if you do find yourself looking for one in the Harborne area, then this comes recommended.

I hve been with this surgery for 4 years now but have felt that the service is very poor certain…read morestaff have nothing better to do than just gossip they are not approchable, I bought my son in who was very ill and a certain receptionist rudely suggested I go to percy rd medical centre as no appointments were available all week. I also feel the appointment procedure is very bad as when you phone at 8.00am in the morning all appointments have gone.

s a patient of 34 years at this practice I highly recommend Riverbrook to those people who are…read morelooking to register at a surgery. The Doctors are excellent, easy to talk to and they are incredibly caring. The Receptionists I can not fault, they too are professional and friendly. The Nurses are equally as kind and professional, especially Cheryl. Wonderful all round. Tracey Heraper

I was a patient here for most of my childhood and when I moved back into the catchment area for…read morethis surgery I rejoined as a patient, which was an easy process and just involved an appointment with the nurse for some standard tests and medical history and family questions. I have no problems getting an appointment, it is easier if you are willing to see any doctor. There is also a pharmacy within the building and a car park

lovely doctor, makes you feel at ease. Very thorough and accurate. Would highly recommend.read more

I find this medical centre brilliant, the doctors are very understanding and helpful and always…read morehave time to listen to you,I have no problems with this medical centre, I have been with this centre since these doctors took over from the last ones, Dr and Mrs Chawla have always been most helpful whenever I have needed their help and are only keen to help me, in an emergency they will come to the house, when my father was ill with cancer Mrs Chawla was there to help us,I have just been diagnosed as having diabetes type 2 and the surgery nurse Jane Oakley has done all she could to help even sending me to City Hospital on a 6 week course to find out all about diabetes , its easy to get an appointment and all the reception staff are very helpful,in an emergency they will always get me an appointment with either a doctor or nurse.they send me letters when the flu jab is available or a "well man" clinic is available, I can get my blood pressure or cholesterol test done when its needed. brilliant

So, as advised in my dentist review - I am scared of Doctors. Yeah... laugh it up.. For me, there…read moreis nothing worse than cold, clinical rooms where you might get bad news. Not so weird now, is it? I have lived in town 6 years now and was chuffed to bits when I finally got a Doctor's surgery open up within walking distance. Located on the downstairs floor of Boots, from the moment you walk in you can sense the efficiency. You MUST book an appointment, however, if you are desperate and there are no appointments available - there is a walk-in clinic right next door. I have been going here for several years now and have only been delayed for an appointment once. The appointment times are pretty convenient, but as you can imagine; it's a very busy surgery. If you don't require an emergency appointment, it's best to call after 10am - if you do, call as early as possible. I've regularly had appointments the same day or the next day. The worst thing is not having a dedicated Doctor. The Doctor's and Nurses have always been great, but it would be nice to have someone you have dealt with before when you revisit. That being said, I've found this surgery to be clean, reliable and accommodating in terms of opening hours.

It's fine. That's as much as I can say so far…read more I was attracted to this surgery because of the extended opening hours and because, basically, they were close to me and taking patients. The staff on reception are very pleasant, although the morning I went to register there was only one so the wait was long. Intake assessment is a few forms and measuring your own height, weight and blood pressure. I gave myself 3 attempts at getting a nice BP measurement as the horrific prospect of knowing my weight after over a year of avoidance had sent my systolic sky-rocketing. I returned the following week to see if I was set up and had been given an NHS number and was told I was good to go. I asked to be set up for the online booking. First of all they gave me the wrong details, so I had to go back. When they gave me the proper ones, my account had the wrong address and they'd misspelled my name. I also had no option to book appointments. They fixed the errors when I emailed but told me to call about the booking. After 15 minutes on hold I was cut off and gave up. Multiple emails went unanswered. Eventually went back on and they reset it or something so could book. At last! It's not too easy to get an appointment if you work. The extended hours don't really seem to translate to appointments at those times. You could definitely be waiting weeks. On arrival for your appointment, you check in using a touch screen which saves time. It gives an estimate of the time to wait but that was actually wildly inaccurate when I went. It claimed things were running to schedule but there was actually a 20 minute wait. I occupied myself by almost getting trapped in their bathroom which has a very dodgy lock and using the Boots free WiFi. Actual consultation was adequate. I kind of missed the pleasant GPs in the random walk-in clinics in Canada or my lovely one at home. This definitely feels more like a walk-in effort. All in all, it's alright. Reception are friendly and it's nice to book online, even if it ends up being for the far distant future.