This is a good doctors surgery the receptionists are nice and caring also appointments are…read moreavailable every morning in the week the nurses and doctors are also nice and caring to there patients

very good practice. Male and Female Doctors. Can get appointments on morning. practice nurses very…read morenice. health care visitors not so good " very in experienced " this is the only thing that let the practice down.

The Hyman Practice is on the second floor of the fairly new Attwood Green medical centre. The whole…read morebuilding is very modern and clean. The Hyman Practice is also very modern and clean with a spacious waiting room with lots of seats so you don't feel like you're catching anyone's bugs! As you walk in you can speak to the receptionists or use the self check in machine on the wall. I always find the reception staff kind and efficient. Reception staff often get a bad rep but they are lovely here. I visited different nurses at the practice several times last year as I had a burn that needed changing and checking. They were incredibly kind and gave excellent advice. I've only seen a doctor once and she was also very kind, efficient and helpful. Handily there is a pharmacy downstairs so you can pick up prescriptions there. There are just two issues. Firstly, it can be difficult to get an appointment with a doctor. You can sit on the phone ringing and ringing for ages. Secondly there is often a delay when waiting for your appointment. However I think these are problems across the NHS rather than with the individual practice.

s a patient of 34 years at this practice I highly recommend Riverbrook to those people who are…read morelooking to register at a surgery. The Doctors are excellent, easy to talk to and they are incredibly caring. The Receptionists I can not fault, they too are professional and friendly. The Nurses are equally as kind and professional, especially Cheryl. Wonderful all round. Tracey Heraper

I joined this practice when I first moved to Kings Heath and I'm still there, over ten years later…read more They have seen me through two children, some fairly major illnesses and I have been very pleased with them. I like to shop around for things like this and I'm probably a nightmare of a patient as I want to know everything and question anything if I'm not sure or happy. I always feel listened to and involved in any treatment I've had. When the GP's look information up, they show me what they've found and I feel confident that they're giving the best advice they can. As a mum I have been vey happy with the help I've received from them. We've turned up quite a few times with various worries and hey have always made us feel at our ease and never made us feel silly for bringing our children along. They are also brilliant at phoning you back. Sometimes I don't want an appointment but am just looking for advice and if you phone and ask for a GP to contact you, they will. They spend time with you on the phone and are very thorough. From talking to other parents, I think we have a very good surgery and I would recommend.

lovely doctor, makes you feel at ease. Very thorough and accurate. Would highly recommend.read more

Until very recently (about 1 year ago) this was the doctor's surgery I had been registered at since…read moreI was born! That's well over 30 years that Dr Gonsalves has been looking after me. Obviously I would recommend him as I'm still alive. The only reason I changed was so that I could be registered at the same place as my wife and son. No other reason for the switch after all this time. Aside from the GP services, which you probably wouldn't use unless you lived very locally, this practise is also a centre where you can get immunisations and injections for overseas travel. On two occasions in the last 5 years I've needed shots to go to various places. Being quite useless at organising such things I had left it late (too late, according to a well-known High Street chemist, wrongly, as it turned out) and on both occasions the surgery were able to get me booked in and sorted out with the relevant drugs. So, even if you don't live in B44 it is worth bearing in mind for travel purposes.

I was a patient here for several years when I lived in the area. The appointments were always easy…read moreto get on an emergency basis or to book up for a few days away, it was quicker to get an appointment with any doctor over a particular doctor. I was reffered on to several specialists when needed. A wonderful GP surgery for those in the area, a car park outside and a pharmacy over the road.