We just moved to town from another state, we never saw the house before we paid for anything, and…read morewe absolutely love our home! When we got here there were no railings to the steps into the house and I couldn't get up and down by myself, and the gate to the backyard was broke, and our dogs got out; we went in and told them, they had someone here within two hours to put the railings and fix the gate. We are very pleased with this company, and love, love our house! Thanks Amanda and Heather

This business has been harassing my husband and I for months. Today, in the midst of the pandemic,…read moreand ignoring guidelines mandated by the city, Shoemaker Property Management once again sent an employee with no mask to my home to harass us about rent. Our rent is paid and we have a $0 balance. This is the third month in a row we have experienced this. Not only are they harassing us for rent that isn't due yet, they are putting our personal health at risk by not wearing masks when coming to our home. We have always paid our rent ahead of time, sometimes months in advance. When asked to wear a mask, the employee at Shoemaker Property Management office said "Whatever, man." They obviously do not care about the health or safety of their tenants. I will never rent from this company again. The lack of professionalism is stunning and shameful.

BEWARE!!! DO NOT MOVE TO BIRCHWOOD ESTATES!!!! DO NOT MOVE TO BIRCHWOOD ESTATES!!!!! THESE ARE…read moreSLUMLORDS!! BIRCHWOOD IS MANAGED BY SVN Southgate Realty! I just moved into Birchwood Estates on Friday February 27, 2026. I live in a one bedroom, downstairs unit. I'm using these photos of proof that this is what I was given upon move in. This apartment is extremely dirty, has several significant damages that need to be repaired and I just moved into it. I was told I would be getting an upstairs unit with new appliances and renovations. That is clearly not what I received. The employees of SVN that I've worked with also do not handle things in ways they should. I was first in contact with a Lindsey, but then she went on maternity leave. And she didn't disseminate information at all to the woman that would be taking her place. Jessica is the woman that took over for her and I had to resend my application after it was already completed and turned in because THEY lost it. I also had to submit all of my documentation again, because Jessica had no access to Lindsey's information or files. I had to also deal with a woman named Julie who works with SVN in their corporate office. The woman acts like she knows so much because she "worked for the public housing authority" as she loves to throw in peoples faces. But the apartment couldn't even pass an inspection on the first try. If she knew so much why are these apartments so FILTHY and in such despair? While I do believe in giving people grace, this is extremely unacceptable and should have been taken care of prior to my arrival. The apartment door wasn't even locked when I went to move-in. The bathroom door was not attached to the wall and black mold growing on the tub with everything being significantly FILTHY! Once again, I believe in grace and I can understand just about anything but this is preposterous. How can you even get excited to move in, when this is what you moved into. This has been so disheartening and disappointing. (This is also just MY EXPERIENCE, everyone may not get this experience or treatment. But, this is how MY situation was handled.) UPDATE: As of Thursday March 5, 2026 The apartment isn't even livable at this point. There is water coming up through the flooring. I found out I won't be able to shower because the tub has holes in it and that's partially why the flooring has water underneath it. The landlord Jessica came to do a walk through of the apartment. While I can appreciate her taking my concerns, this apartment should not look like this! This apartment shouldn't be in this much disarray. I'm not looking or asking for perfect. But this isn't even livable. And these people get assistance from the government to house me because I am a VETERAN!!!!!The apartment had to pass an inspection and it failed the first time. They sighted only smoke detectors had issues but clearly there are other things that need to be handled. The people that own this complex are a bunch of slumlords taking advantage of people in vulnerable situations and giving them crumbs and telling them to be satisfied. They haven't come to fix ANYTHING, and they need to get approval from the dirt bags that own the complex in order to even do renovations when they should have already BEEN done PRIOR to my arrival and move-in. This was handled so piss poor. People looking to move into these apartments, do yourself a favor and DO NOT!!!!!!!!! I repeat DO NOT MOVE HERE, YOU WILL BE DISAPPOINTED!!!!!!!!!!!!! THESE PEOPLE ARE SLUMLORDS!!!

Great customer service. The team will go above and beyond to help make your accommodations!…read moreWonderful properties!

They've managed our rental property for years and we couldn't do without them.read more

From the owner: Wesley Breland Realtor provides realty services, property management services, real estate…read morelistings, and property rental services to the Hattiesburg, MS area.

If you expect a professional, courteous, straight shooter as a landlord do yourself a favor and go…read moreelsewhere. I was called at my job and asked why I hadn't started moving out of my apartment yet, when I had signed a lease. When I asked why in the world they thought I was moving, they told me I was being evicted for 3 "write-ups" which I was told I personally signed. I knew I had not signed anything, so I asked them to please produce documentation. Of course they couldn't, because it didn't exist. This is one small example of what I have dealt with over the past two years. It's a great microcosm of the time I spent paying this disorganized, dishonest realty company. Hope someone reads this and avoids my mistakes!

I own two condos at Hillendale Heights in Hattiesburg. LS manages the property for the HOA as they…read morehave for many years. They keep the Board of Directors informed, and handle our accounts payable and accounts receivable while helping the Board maintain a beautiful property. This quiet oasis located near the Mid-Town development is truly a hidden gem.

Absolutely horrible!!! She wouldn't fix anything. Acted like we were the problem, saying we weren't…read morefollowing the rules. That she "reached out several times". We went months in-between hearing from her, Not even a text. NOTHING worked right. NOT EVEN THE ELECTRICITY. The heat didn't work and plugging in heaters was a no go because they kept flipping breakers. We lived under heated throw blankets. We were so scared to plug anything up. Prayed every second the place wouldn't catch fire. DO NOT RENT FROM HER!!!!

Absolutely horrible landlord !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! MONEY GRUBBER !!!!!! To…read moreold to understand that things in your building need to be fixed at your cost not the tenants especially when it was broke before you moved in.

After taking several months to think about this and getting no results, I have decided to speak out…read moreagainst my apartment management agency, Best Realty Management Co. LLC, in Hattiesburg, Ms. I do not suggest anyone renting from this management company. They refuse to do repairs by either completely ignoring them or giving you the run around. I have a balcony and stairs that are unsafe for my child, they have completely disregarded this complaint that was made the first of November. The balcony appears to be coming off of the building, the posts on it are so far apart that my son can walk through them. Their resolution was to put lattice on the inside for my son to climb over. This has not helped, the railing is still extremely poor on the balcony and the stair posts are still super far away and coming undone from the stairs. In addition, I have a leaking bathroom ceiling that pours when it rains, potentially causing a fire with all of the electrical wiring. I complained about this a month ago and I am still forced to live in this fire trap, they have made no effort to fix this. I have black spots coming through the paint on my bathroom ceiling, I can only assume this is mold and/or mildew. They told me I was free to go without my deposit if I felt it was unsafe. I just moved in in November so I do not have another security deposit to put down on another place. This management agency refuses to do anything. I have already given them 2 written notices for repairs, which they refused to sign stating they are not liable but they will let the right person know. The first notice was less than a week after moving in and the second written notice was 12/3/2014. In addition, I also text twice on 12/27/2014 as well as 1/15/2015. I have also been refused contact information for the repair man or the property owner.

From the owner: Tenants We manage some of the areas most desirable rentals…read more Our progressive staff understands that consistently working to improve the quality of service and attention to detail are the best ways to provide comfortable communities for the people who have chosen our rentals. Our tenants feel comfortable knowing that 24 hours a day, 7 days a week they will be able to reach a qualified employee who will promptly address any maintenance issue as it relates to their safety or the integrity of your property. Owners Our business is to provide our clients with management solutions that help their properties operate smoothly, increase in desirability and enhance investment value. That's why property owners throughout the area depend on us to help achieve their goals of property performance and profitability. Whether your properties are apartments, single family homes, duplexes, commercial developments, or office spaces for growing companies, our company ensures that your property is well mana

I've lived here for a year, and if I was staying in Hattiesburg, I would likely stay here longer…read more The property manager is friendly and gets things repaired very quickly. Despite being a half mile from campus, I haven't had any problems with loud student neighbors. Everything is kept up, the pool is nice, and the location is very good (1/2 mile from USM, 1/2 to a grocery store, gym is under 5 minute drive away, etc.). My only complaint is that the intersection of 38th & Montague is dangerous: no sidewalks and I've seen/heard more than a few accidents nearby. Despite the proximity to campus, I'd recommend driving. 38th needs traffic lights or stop signs. But beyond that, the apartments themselves are good.

I feel I have been fortunate to live in a community for the last 4 years that is centralized to all…read moremy needs, such as shopping, restaurants and the downtown area. Also, the Concord Townhomes are spacious and have private patios. Thus, giving me the feeling of living in a house rather than an apartment. I believe that Southgate Realty LLC has done an outstanding job in Managing this property.

Great place to live and perfect location in the middle of town. Just be aware that each year your…read morerent will increase by $100 or more, the hidden fees they charge, and the large bill you will have to pay for the "Damages" you create by just living in the apartment when you move out.

The staff have been amazing during the process of applying for an apartment and securing it. They…read morehave been friendly and very attentive to our needs. Anytime a call was made, if the staff member wasn't available at the moment, she responded with a call back in a timely manner. They made the transition of moving smooth. If you are thinking about selecting an apartment home, this is your best option. Just do it!

As a relatively new tenant at The Cottages, I feel compelled to share my experience. My biggest…read moreissue: the place is infested with roaches and other bugs. But let's start from the beginning. Management allowed me to move into a filthy and broken living space without a second thought, yet they were quick to take my security deposit, which was the equivalent of the first month's rent (plus additional rent). On my first day, none of the lights on the first floor worked, and the floors were in such bad shape that I preferred to keep my shoes on indoors. Some sockets didn't even have light bulbs. I was scheduled to move in at sundown, so we had almost no light to see. There is a large piece of wood shrapnel protruding from the staircase guardrail, which could easily stab or cut someone. This hazard was noted during the move-in inspection, but it remains unfixed. When we brought up these concerns, management argued that they were only responsible for our designated rooms. However, my room had black mold in the vent right over my bed, the carpet was so dirty that my socks turned black from walking on it, and there is paint bubbling on my walls. Every wall on the first floor is dirty, and there are still holes from where the previous tenants mounted a TV. But all of that pales in comparison to the ongoing pest problem. Since day one, I've encountered roaches and other pests throughout the apartment, especially in the kitchen. Management has shown little interest in resolving the issue. They called pest control once that I'm aware of, and the technician was here for all of six minutes. It took me four calls over the past month to get them to even acknowledge that it is still an ongoing problem. As of today, September 3rd, 2024, I still find roaches and bugs in the kitchen, and they're even getting melted in the dishwasher. Management seems to treat every concern as if it's at their discretion to address. For example, when I reported an extremely rusty and dirty bathroom vent, they told me they don't handle rusty appliances. Unbelievable. I've documented the roach incidents in videos: the first was on August 15th, the second on August 19th, the third on August 23rd, and the most recent on September 3rd, 2024.

I've lived here and loved it... until now. Recently, I was told I'd have to move out of my…read moreapartment for two weeks due to "cleaning," even though I have class and need to stay in Hattiesburg during that time. I'm still being charged full rent, even though I'll only be able to live there for one week. On top of that, I'm now forced to spend over $1,000 on a hotel or Airbnb just to stay near school. That's a huge burden, especially for a college student. My family chose The Cottages over cheaper options because of the safety and great location. We were okay with rent going up $100 this year just for peace of mind. But this situation feels like we're being taken advantage of. I've reached out to management asking for a fair solution--prorated rent, early move-in, or help covering housing costs--but nothing has been offered. We've recommended The Cottages to so many other students in the past. Sadly, this experience has completely changed how I view this complex.