I've been using Sunrise Services for the past few months and overall have been quite satisfied with…read moretheir work. The team is professional, arrives on time, and communicates well throughout the process. What I loved: Punctual and reliable scheduling Fair pricing with no hidden fees Staff was courteous and respectful of my property Quality of work exceeded my expectations Quick response time when I had questions The results speak for themselves - everything was completed to my satisfaction and within the agreed timeframe. I particularly appreciated how they cleaned up thoroughly after finishing the job. While there's always room for small improvements, I would definitely recommend Sunrise Services to friends and family. Will likely use them again for future projects. Thanks for the solid service!

Bernardo dropped what he was doing and did a great job and expeditiously installed a water heater…read morefor us. Great guy!

I've been a customer of Bill's for many years. He is the hardest working guy I know. He's done…read morerepairs to my heating system and plumbing at home, and at a business rental for the past 10+ years. He just helped with a long-term hidden leak in the basement of the rental, which required Dayspring's services as well because there was mold mitigation involved. He did his plumbing part efficiently and well. In my extensive experience with him - he takes every customer seriously, answers calls quickly, diagnoses problems, has or gets the parts, and fixes things FAST. He's also a fun person to talk with - always upbeat about life and solving problems. Highly recommended! Doug After I wrote the above review about my own experience, I looked at some of the other reviews. I have to say that a few of them are really negative - and completely at odds with my long time experience with Bill. I've never had anything other than a positive experience with him, and every job he's done has been excellent. He is extremely competent and knowledgeable. Doug

Bill came up a few weeks ago to repair a leaky hose on a faucet…read more I believe charges a Service call fee of $190 just to have him come out and say that he couldn't work on our sink because it wasn't the right brand!? Bill will tell you he cannot work on sinks/faucets that are sold at Home Depot or Lowe's. That's all well and fine I guess but you'll likely have to pay one of the higher service call fees charged in missoula just to find this out! He left us with two choices, told us he could replace the hose if we ordered it (plus $190 for a second service call from Bill) or BUY a whole new faucet fixture from a brand that he would work on AND pay for another $190 for a service call. Honestly if he and his staff would have asked us some basic questions over the phone we could have ordered the part and installed it in one call. Before leaving this review I called and asked to speak with bill to see if he could come out to install the new hose (big mistake) and to offer him some customer feedback and a chance to resolve this problem. He called my phone and preceded to interrupt me as I was explaining my concerns and went off on a profanity laden rampage telling me to: "Come find him if you don't like his services" and to "go fix the f***king thing yourself" and then threatened me with harassment if I continued to contact him or his company, wow. Bill's a really rude/tough guy on the phone apparently, and if you read other reviews this isn't an isolated incident! Bill might have the worst customer service and staff that I have experienced in years. Do yourselves a favor and call someone (anyone) else! Bill doesn't need your hard earned money, choose one of the other myriad of options for plumbing and heating services in Missoula.

I called and they came out as soon as they could to look at the job. they gave me a time they could…read moredo the job and a cost and I set it all up. they came out on time did the great job and everything went very well. great crew to work with and I would use them again.

Service was prompt and very professional. We had a new water heater installed within 36 hours of…read morefirst contact. This was very impressive given that the other 2 plumbers I contacted prior to MPC were both booked out 2-3 weeks to even get an appointment to troubleshoot the issue. Obviously a family of 4 can't go for 2 weeks without a warm shower. Thank you, Montana Plumbing Co. Highly recommended!

TLDR: I spent nearly $342 for absolutely nothing…read more I called Right Now because I was having an issue with a mini split that was freezing up. It was no problem getting an appointment, and the technician showed up on time. But once he got there, all he did was attach a handheld device to do a line pressure test, which he deemed within spec (less than -1.5psi) and which did not indicate a need for additional refrigerant. He did advise that he would add some more refrigerant upon request, but also that it would be a considerable charge just take the equipment off the truck, and that refrigerant is expensive and at a 1lb minimum. So based on his feedback, I opted not to get the refrigerant. Good thing! After about 30 minutes, he charged me $342 without doing anything to resolve the freezing issue or indicating what else might be causing it, and went on his merry way. The freezing obviously continued. I called to book another appointment, but since he was on vacation and not available for another week, I went elsewhere and booked a tech the next day. They came out and ran a number of diagnostic tests and evaluations the RN tech didn't, and very quickly found that the root of the problem was a clogged blower and evaporator - which the RN tech didn't even so much as LOOK at. They showed me and it was immediately clear that this was an obvious problem - and again, that was just on a quick visual inspection! Right Now was an ABSOLUTE waste of time and money, and I absolutely will not be calling them for anything in the future. And any argument that "we don't typically service a particular brand" is moot. If you don't want to or can't do it, don't set the appointment. And if you aren't going to demonstrate the care or make a basic effort required to provide a solution to an obvious problem, how can you feel right about charging THAT MUCH for a nonsense service? AVOID AT ALL COSTS

Some years back, I used Right Now Heating to service my home furnace and air-conditioning. I was…read morevery satisfied. Tony was excellent. Right Now plumbing also redid my entire plumbing system in 2019-'20. My biggest complaint was that nothing was marked to indicate which levers and water tanks went to the corresponding units. Upon repeated requests, they reluctantly marked them, except for the well. I asked again (and again), "please put labels in the well." They never did. A couple years later when there were problems, I called and they did come out and marked the well at that time, for a very large fee. In winter/spring of 2024, when a tenant couldn't get hot water, we learned that they labeled the water tanks entirely incorrectly. In 2023, I called them for furnace work for both my home and rental units since I had satisfying furnace service in years prior. I won't go into the details. I was charged more than my lawyer per hour! They actually caused damage, which another heating business had to fix. I will never use them again. I told Joe, the owner, about my experience and he said they had to fire that employee. I was never offered recompense for the damages or the egregious fees. Another case of a business getting to big to maintain quality service.

We hired Shawn to replace our jetted drop in bathtub that cracked, most likely because it wasn't…read moreinstalled correctly when the house was built several years ago. Shawn did an amazing job with what turned out to be a difficult installation because of it being a retrofit, as well as a different brand tub that was shaped somewhat differently than the original. He improved the infrastructure that supports the tub so that it is now properly installed. We also added the complication of moving the existing plumbing/faucets and drain to a different location in the new bathtub. It quickly became clear that Shawn is an expert and has extensive experience. We are extremely pleased with the work performed and his reasonable rates. We highly recommend Shawn for any plumbing jobs you are considering.

Came ready to work, did an amazing job and were so professional i cant recommend them more they…read moretruly help so much with our recent remodel!

Had a new water heater installed by Jeff. This is the second time he's done work on my house. He…read moredoes a phenomenal job. I would definitely recommend this guy.

Plumb-Tech installed an outside faucet. To do so, the plumber had to remove a piece of siding. He…read moredidn't put the siding back securely but left a significant gap underneath. I didn't know this until a few months later when the gap let in cold air and burst the pipe connected to the faucet pipe. This was directly Plumb-Tech's mistake. After 25 years in my home, I've never had a pipe burst or any freezing issues in that spot. I've never touched the siding. The plumber they sent out to fix the burst pipe acknowledged that cold air was coming in through the siding gap. I paid my bill but wanted Plumb-Tech to take responsibility for their mistake and reimburse me. They refused. I even had another plumber out who acknowledged that this was Plumb-Tech's mistake. I didn't ask Plumb-Tech to reimburse the cost of the couch I lost or the fees I paid a company to help clean up the water. I only wanted them to cover the cost of the pipe repair. But they refused. Unfortunately, Plumb-Tech is the first plumbing company I've hired in Missoula since losing my husband. I have only dealt with plumbers in a small rural Montana town. This was a whole different experience. Those plumbers were not all about the money but seemed to feel some sense of neighborly responsibility towards me. I don't think they would hesitate to take responsibility for their mistakes. But I guess that Plumb-Tech is a different sort of company. It's not small town Montana at all. I think that money is the bottom line, not their customers.

They replaced my family members water heater quickly and for the lowest quote out of the 3 I…read morereceived. The woman who handled the calls was friendly, and easy to communicate with, especially since I was scheduling from out of town. So far so good on the new water heater- Thank you!

Gotta love this plumbing company! Very reliable & professional !…read more Right on schedule and always fix the problem in a timely matter! The staff and crew are friendly and prices are reasonable. No messes after services..Highly recommend! Thank you for your excellent service!

We were very pleased with the services provided. Tristan arrived right on time and put in a new…read morewater heater within the expected time frame. He was very courteous and professional. I had an estimate from another company in town and Mickelson's costs were much more reasonable and in line with what I expected. I would definitely use them again.

Called Mickelson re septic smell in our home after being referred by friends. Andy and his team are…read moregreat people. I trust them in my home and with my family. Services are reasonably priced. They do solid work, communicating well through the process. They are our preferred plumbing company.