I just finished having carpeting installed by Missoula Floors and I couldn't be more pleased. Brad…read moreand Kevin took great care and attention, not to mention extra effort, to make my carpet installation perfect. My home is small in a historic neighborhood and came with lots of little surprises. All were handled with professionalism with the goal of making it perfect. I highly recommend Missoula floors.

Bob is great to work with. Now I'm one of his most frequent customers. Funny how that works...read more

I spent over $8k in carpet for two bedrooms, one staircase and vinyl plank flooring for living room…read moreand bedroom. Pros: nice quality product, professional installers Cons: less than stellar customer service, not competitive in pricing, while there was no high pressure sales there was also no real sale effort what so ever, like they didn't care if 8 spent my $8k there or not. Also they offer no furniture moving assistance prior to installation.

My wife and I stopped in to Loren's Carpet One last night. We walked through the store from one end…read moreto the other looking at carpet samples stopped at their counter had some Halloween candy they had set out and left. NO ONE EVEN SAID HI! We are both managers for a retail company and know the importance of customer service you will not get out business! We are going to another store today to buy!

They countered my new build 2 years ago. Needed a basement bath countertop in the formerly…read moreunfinished basement. Went in and was told that we'd hear from them the next week on material availability. Haven't heard anything. Called after three weeks to check status. No response. Nothing.

We have used Integrity Tile and Granite for several of our remodeling projects. They have a wide…read moreselection to choose from and respond quickly to measure and install beautiful countertops. They do quality work and I would highly recommend them.

Today my disappointment in humanity increased tenfold. I had…read morea clogged kitchen sink, so I called RIGHT NOW PLUMBING AND HEATING. They're literally only two and a half blocks from my house. They charged a $50 trip fee, which I completely understood. The technician looked under my sink for about five minutes and told me it needed to be snaked. I said, "Okay, what would that cost?" His answer? $737, plus another $139 for an additional charge. I actually laughed because I thought he was joking. I asked, "Are you serious?" He said, "Absolutely." I asked, "People actually pay that?" His response: "Every single day." EVERY SINGLE DAY THEY DO THIS TO PEOPLE!?!? Old people on SS? Disabled? Hard working young kids? Hard working families??? How have we become a society that treats each other like this? Aren't we supposed to help one another? You can't convince me it costs $737 to run a snake down a clogged kitchen drain. To make matters worse, they emptied everything from under my sink, left it all scattered across my kitchen floor, and walked out. I have never been so disappointed. My dad was a mechanic. In the winter, he would lie on frozen ground under people's cars. In the summer, he'd work for hours in the blazing heat. Sometimes people paid him with cash. Sometimes it was chickens, casseroles, tools, or whatever they had. He believed in helping people first and charging them fairly--if he charged them at all. That's the kind of integrity I was raised with. It saddens me to see companies proudly advertise themselves as "family-owned" while charging prices that many families simply can't afford. Shame on you, Right Now Plumbing & Heating. I believe character is revealed by how we treat people, especially when they're in need. I HOPE THEY KNOW THAT GOD IS WATCHING AND SO IS MY DAD!!!

TLDR: I spent nearly $342 for absolutely nothing…read more I called Right Now because I was having an issue with a mini split that was freezing up. It was no problem getting an appointment, and the technician showed up on time. But once he got there, all he did was attach a handheld device to do a line pressure test, which he deemed within spec (less than -1.5psi) and which did not indicate a need for additional refrigerant. He did advise that he would add some more refrigerant upon request, but also that it would be a considerable charge just take the equipment off the truck, and that refrigerant is expensive and at a 1lb minimum. So based on his feedback, I opted not to get the refrigerant. Good thing! After about 30 minutes, he charged me $342 without doing anything to resolve the freezing issue or indicating what else might be causing it, and went on his merry way. The freezing obviously continued. I called to book another appointment, but since he was on vacation and not available for another week, I went elsewhere and booked a tech the next day. They came out and ran a number of diagnostic tests and evaluations the RN tech didn't, and very quickly found that the root of the problem was a clogged blower and evaporator - which the RN tech didn't even so much as LOOK at. They showed me and it was immediately clear that this was an obvious problem - and again, that was just on a quick visual inspection! Right Now was an ABSOLUTE waste of time and money, and I absolutely will not be calling them for anything in the future. And any argument that "we don't typically service a particular brand" is moot. If you don't want to or can't do it, don't set the appointment. And if you aren't going to demonstrate the care or make a basic effort required to provide a solution to an obvious problem, how can you feel right about charging THAT MUCH for a nonsense service? AVOID AT ALL COSTS

Brian installed a ceramic tile pad to go under a new wood burning stove. His workmanship was…read moreexcellent. He was a pleasure to work with. And he charged a very fair price. I highly recommend Bigatel.

Very professional and awesome work! Prompt and courteous . Did quote and work done better than we…read moreexpected .... Great local company!

From the owner: Transform your space with our expert tile and flooring services, from custom designs and luxurious…read morebathroom tiling to radiant heat flooring and stylish backsplashes. We deliver precision, durability, and beauty in every project, ensuring your vision comes to life with unparalleled craftsmanship.