i highly recommend this gem of a store. Each time I went I was met with super helpful and…read moreinformative service with the human touch. a great variety of supplies for home care.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

My grandmother has been using this pharmacy for the past 30 years and always comes back with the…read morekindest words to say about the staff and service. Today we needed an emergency prescription put in, I came down to find out their internet has been out for 4 days! They went above and beyond in getting everything Nan needed ASAP despite having no internet. So many thanks North Haven Pharm!!!!

Outstanding and personalized service; had a question and the owner called me back immediately and…read moreidentified himself via his first name; went way above and beyond to assure I was satisfied. The big chains just can't or won't go there; highly recommend this business!

Was looking to get an elderly relative, a lift chair and been all over. They were detailed they…read morewere helpful. Delivery went very smooth and the prices were very very competitive. Excellent choice great store great service always friendly.

This shop has wonderful owners, wiki have helped my parents get what they need, all while being…read morevery personable

Eli is an outstanding driver. He never parks the delivery van in an illegal spot and he is a nice…read moreguy.

This company is an absolute JOKE !!! Very unprofessional and unreliable! They don't belong in this…read morebusiness​ !!!!

An update: the tech people never called me back. I called three times over a period of three months…read moreand got the same stupid thing, "a tech person will call you shortly. I wrote a letter to YNHH asking them to rethink contracting Lincare for servicing equipment. Finally, after three months + a service rep helped and we got the machine working again. It only took a ten minute conversation which could have solved the problem the FIRST time I called. Very unprofessional.

They were super. I called them last minute to provide a medical device for my traveling mom and…read morethey made sure it was at her residence before she got there. Excellent service.

This is a great pharmacy. Tried of the big chains treating you like a number. I was. One too many…read morescrew ups sent me screaming. These people really care and get ready for this.... THEY DELIVER no extra charge. I swear. I was home sick, the doctor called something in, I called to see if it was ready and they said they would deliver. That was great. They are nice to boot.

I've been a lifelong patient/customer of Hancock's, both at the Meriden location as well as Long…read moreWharf in New Haven. They always go the extra mile for their patients and treat them like family. Hancock's excels at advocating/communicating with doctors offices to ensure their patients get the correct medication. They also deliver prescriptions to your home free of charge! I cannot tell you how much I appreciate that service! Especially when I was recovering from major surgery and unable to get out of my house. I made one call, and within hours all of my medications were delivered right to my door! I highly recommend this Pharmacy!

I love this place never had a problem with anything very nice people always on time and will call…read moreto remind me

Went today to set up an appointment, and was greeted by a most friendly woman. I was needing to get…read moremeasured and fitted for a post mastectomy bra and she was amazing! Not only did she size me but I was able to purchase the perfect bra! She knew exactly what I needed and I walked out wearing my new bra. She also explained that some insurances cover the cost and helped me with all the paperwork! She was amazing and I would recommend them to everyone!

unfortunately we have to agree with the neg reviews/ while initially the women was helpful!…read morewe also ordered for mom a prosthetic bra ( went home with one) the other was ordered and claim went thru insurance on the second, we have never rcvd it! called cpl times left message and never heard back- ( very bad about getting thru or rcving call backs) left a message this am for a cancellation, unfortunately things progressed and no longer need the second one-/ will see if we get an answer to our message and a refund!

I'm so grateful to the volunteers at Charlie's Closet. My husband had a serious operation and I…read moreneeded an electric bed. They put me in touch with someone who was donating and we picked it up within a week of asking. They also sent me home with a commode and chucks for the hospital bed. I was relieved and prepared for his recovery at home. Wonderful people providing a wonderful service to our community. Thank you, Charlie's Closet organizers and volunteers.

Over the years, we have had to borrow equipment, & have also donated to Charlie's Closet. We are…read moreso grateful for this much needed service. They were a godsend when equipment was needed quickly. Things were clean & in good working order. The volunteers were very helpful. Reminder --- (in response to the one star rating) --you cannot go there without an appointment. It is not a "store" where you can go in & pick out what you need. Call to order & set up an appointment, & your request will be ready & waiting for you.

I bought some Easter candy. Some of the candy was listed as 25% off. I paid cash and was leaving…read morethe store when I noticed I was charged full price. I mentioned this to the cashier and he said I need to use my card. I returned the candy and he processed my refund. He said I needed to prove identity to get the refund. I gave him my VA card. He said that was not acceptable. I gave him my CT drivers license. He said it expired in 2023. I said it's the same information, has a photo and CT license #. He said the refund would not process without a current drivers license. I dug out my current drivers license and gave it to him and he processed the refund. We then rang up the candy again with the Walgreens card and it gave me the 25% discount and I saved @ $10.00. I am wondering why I had to show ID to get a refund from something I just purchased with cash 2 minutes prior. The sign on the candy did not say 25% off with use of card. It said 25% off. I am glad I checked my receipt. I did get the discount but it took time and I had to prove identity to get a refund and then re buy the candy. A lot of time wasted. George Thomson

WORST PHARMACY POSSIBLE... constantly out of certain prescriptions they receive orders for…read moremonthly.. ( they always need to "re order" always 2-3 days behind.. if you want your prescription on time ( when your doctor prescribes it ) go anywhere but here...