Spoke with Leo the owner on two occasions, He gave me excellent advice to deal with Medicare. He…read morewent our of his way to guide me through the Medicare maze. I finally realized that I should just order the hospital bed through Leo. He earned my business thru his personal service. Merrick is the place to buy your medical products !!!! Leo is the best !!!!

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

My grandmother has been using this pharmacy for the past 30 years and always comes back with the…read morekindest words to say about the staff and service. Today we needed an emergency prescription put in, I came down to find out their internet has been out for 4 days! They went above and beyond in getting everything Nan needed ASAP despite having no internet. So many thanks North Haven Pharm!!!!

Outstanding and personalized service; had a question and the owner called me back immediately and…read moreidentified himself via his first name; went way above and beyond to assure I was satisfied. The big chains just can't or won't go there; highly recommend this business!

Was looking to get an elderly relative, a lift chair and been all over. They were detailed they…read morewere helpful. Delivery went very smooth and the prices were very very competitive. Excellent choice great store great service always friendly.

This shop has wonderful owners, wiki have helped my parents get what they need, all while being…read morevery personable

Eli is an outstanding driver. He never parks the delivery van in an illegal spot and he is a nice…read moreguy.

This company is an absolute JOKE !!! Very unprofessional and unreliable! They don't belong in this…read morebusiness​ !!!!

An update: the tech people never called me back. I called three times over a period of three months…read moreand got the same stupid thing, "a tech person will call you shortly. I wrote a letter to YNHH asking them to rethink contracting Lincare for servicing equipment. Finally, after three months + a service rep helped and we got the machine working again. It only took a ten minute conversation which could have solved the problem the FIRST time I called. Very unprofessional.

They were super. I called them last minute to provide a medical device for my traveling mom and…read morethey made sure it was at her residence before she got there. Excellent service.

This is a great pharmacy. Tried of the big chains treating you like a number. I was. One too many…read morescrew ups sent me screaming. These people really care and get ready for this.... THEY DELIVER no extra charge. I swear. I was home sick, the doctor called something in, I called to see if it was ready and they said they would deliver. That was great. They are nice to boot.

I've been a lifelong patient/customer of Hancock's, both at the Meriden location as well as Long…read moreWharf in New Haven. They always go the extra mile for their patients and treat them like family. Hancock's excels at advocating/communicating with doctors offices to ensure their patients get the correct medication. They also deliver prescriptions to your home free of charge! I cannot tell you how much I appreciate that service! Especially when I was recovering from major surgery and unable to get out of my house. I made one call, and within hours all of my medications were delivered right to my door! I highly recommend this Pharmacy!

I love this place never had a problem with anything very nice people always on time and will call…read moreto remind me

Barbara is a very knowledgeable caring lady. She has a large selection of mastectomy bras, bathing…read moresuits and wigs. I wouldn't go anywhere else...

Short version: pushy, small selection, and not helpful…read more I went to find a bra for my bridal gown. I didn't want anything fancy, just something comfortable that would work. I was hustled in to the back and told that the sales woman would be right back. She came back with a lace bustier, which was kind of what I wanted but not really. I told her and she said she'd have to order something so this would be better, and she also said I needed something in the cups to fill it up a little bit more. She came back with a little thing and said no, that's not right and came back with add-a-cup gel inserts. She told me that gave me cleavage she said I needed and they could take it in more so it would have more of a corset effect since I already had a small waist. I wanted none of these things and told her this but she didn't really seem to hear/listen and insisted that this is what I needed. I told her I'd have to think about it and she put the pressure on to make a sale that day, which made up my mind for me and I didn't purchase anything. I walked away bra-less, upset, overwhelmed, and fairly insulted that she was trying to make me in to Jessica Rabbit when that is not what I wanted. If you want to be falling out of your dress then this look would've worked but I'd rather keep some things in my dress...

I'm so grateful to the volunteers at Charlie's Closet. My husband had a serious operation and I…read moreneeded an electric bed. They put me in touch with someone who was donating and we picked it up within a week of asking. They also sent me home with a commode and chucks for the hospital bed. I was relieved and prepared for his recovery at home. Wonderful people providing a wonderful service to our community. Thank you, Charlie's Closet organizers and volunteers.

Over the years, we have had to borrow equipment, & have also donated to Charlie's Closet. We are…read moreso grateful for this much needed service. They were a godsend when equipment was needed quickly. Things were clean & in good working order. The volunteers were very helpful. Reminder --- (in response to the one star rating) --you cannot go there without an appointment. It is not a "store" where you can go in & pick out what you need. Call to order & set up an appointment, & your request will be ready & waiting for you.