Short Answer: Westford Funeral Home is amazing and a gift to Whatcom County. Please, if you are in…read moreneed of such services, call them.
A Bit Longer Answer:
Westford Funeral Home is amazing. While I hope you do not have to deal with such a sad event in the near future, I can assure you that if it happens, Westford should be your first call.
Here are just a few reasons why I recommend them so much:
* They are kind, professional, and appreciate what you are going through. They see us at our most vulnerable. They get that. Yes, they are a business, one that has been in Bellingham for many generations. They are an important part of this community because of how they conduct their business, how cool is that?
* Hard-sell tactics? Nope! We have all heard of that kind of nonsense from other funeral homes throughout the Pacific Northwest. You won't find it here.
* Let's be honest, family can be...a lot...right? Stress, loss...they can make family dynamics difficult. Westford handled our issues, again, with respect, kindness, professionalism, and especially decorum. That's impressive.
Oh, did I mention that my father-in-law passed away over 20 years ago? When he realized he was terminal, he decided to plan ahead, one of the many things I loved about him. Not only did he pay for his burial, but he also purchased his wife's (my mother-in-law's) burial in advance. For those of us who have noticed the cost difference between, say, 2000 and now, you know prices have gone up. Westford absolutely honored their agreement completely! They showed us the original invoice before we even thought to ask.
Here is another perfect example of why I am writing this: her name is April. She walked all of us through everything. No pressure to "upsell". No treating us like we weren't important because we had already paid for everything decades ago. We were absolutely her priority. Wow. That is what you will experience at Westford's. She is such a blessing.
And... I called Westford's today to ask to speak with Rob Westford, the owner. Honestly, I didn't even say it was a positive call, yet I was given his contact information without hesitation. I did contact him to ask him to call me at his convenience. He did!
After speaking with him, it only reinforced why Westford Funeral Home continues to be the quiet leader in this area. As a dear friend of mine often says, "Management puts their own footprint on a business". Rob Westford is the epitome of that statement. He truly appreciates his responsibilities as a funeral director, the place his business has in Whatcom County, and the work of his incredible employees. That, in itself, is also a blessing. Thank you.