Everything was free except personal groceries. I will say that the grocery aisle is limited. Tv seemed to be stuck on one channel all day. .Staff tore up my room unexpectedly a few times and expected me to clean it up, some things were taken from me as well. Other than the overall experience was without any responsibility. Was in good company as it seemed that others had found their way there in similarity. Would not go back if it was my choice but I do not know the future. Overall experience was ok but do not recommend. Staff even gave me my own room with my own shower at one point. Did get whored out to family and friends via phonecalls and video visits. That cost a lot of money. Was held up at gunpoint by people in mask and armor as well, they walked right in, whole crew of them. Cheapest hotel in Hamilton county, room is free, plus free snacks and one hot meal. All you have to do is something wrong. read more

Just wanted to say that my 7 mos I had to serve here, was truly made a lot better due to the simple fact that their officers truly treat people with dignity and respect, unless given a reason not to! (Rightfully so) However, I gotta give a HUGE THANKS to the baddest b***h at the jail, Officer DALE!! She booked me in to the jail back in Dec and booked me out yesterday, & also works the floor! She truly goes above & beyond her job duties & seeing her prob 100s of times, NEVER did I, or anyone in my presence, EVER experience anything less than professionalism and respect!! TIME FOR A RAISE!! read more

Cordial, I had no problems. Fed, Clothed and kept safe.

Worst hotel ever! The front desk was VERY rude and my room was already booked! The showers were down the hall and NEVER warm. I thought a continental breakfast was industry standard, APPARENTLY NOT! The bathroom was conveniently located next to my head and I slept on basically a pallet. No concierge service either. The fees were weird and confusing but check out was super late which is nice. Room service was also rude read more

Recommended to me by a friend but when I got to the front desk they said they couldn't find my reservation. I asked if the pool was open because my kids were hot but they said only residents could swim it it. What? I guess they are booked up full today but I'll be back. The desk guy was nice so I will give him five of these pointy shapes. read more

I would've given a 12/10 if i was given the option. never met the front desk lady but the lovely bag boys helped me find my way to my room. i felt pretty adequately reprimanded. my room was extremely homey and my room mate was happy to show me a new group of friends who told me they would protect me from the other friend groups. the showers were a little cold but my friends were extremely friendly to help me keep warm even when i dropped the soap. food was plenty warm and i loved keeping myself guessing on what i'm eating. i would thoroughly enjoy coming back again. read more

Went to bail someone out due to traffic ticket .. Waited from 11am to 6 pm.. Asked a question the secretary got anger and told me to wait a few minutes but it took 4 hours until he got back to me .. Horrible customer service . read more