Now that I've had my Mocs for a short while, I'm still all in on a 5 Star review…read more They've broken in quite easily, and feel great on my feet. I look forward to wearing them even more as warm weather returns.

Absolutely horrible experience with this company. As others…read morehave noted, their customer service is abysmal. I ordered an incredibly expensive pair of boots, took several months to get them, and when they arrived they were at least 1.5 sizes larger than what I ordered. Thought that it was a mistake and that I had received somebody else's boots, but there it was stamped on the inside of the boots. Also not thrilled with the rather thin leather uppers even though they were "expedition" boots, and the overall construction and fit are no better than other moc-type boots, including Asian imports. All at a truly epic price. There are NO REFUNDS on boots that are ordered from them. You can only exchange them once for a different size, for which you will wait several months to a year to get. Won't ship overseas. Can't get a hold of anybody - you get an answering machine when you call.

Whoa! It was a jackpot shoe shopping day. Went to the Bargain side first. Found the perfect pair of…read moresnow boots -- soft, black, zippered, even light Doc Martens. Considerably reduced of course. Perfect fit, too. Then on to the regular shoe store. Had resigned myself to purchasing two pairs of full priced Haflingers. (They are the only sturdy, comfortable shoes that fit at the moment due to a medical situation.) BUT -- two different kinds of Haflingers were also being phased out. Yes! Add those, too. Then found a pair of reduced, winter type (lined) clogs with a back strap. They were even Uggs! Ok! Also added four cans of suede / nubuck water protectant spray. (Cashier was so impressed with the final tally, they gave me two of the cans without charging. Well! Thank you.) As the cashier on the discount side said, she worked at the store and appreciated it so much because the store was "old-fashioned". I knew what she meant. And agreed. I drive to this store regularly from Rockford, IL. Can't remember when I last purchased shoes anywhere else. Can't be beat. One of a kind.

We will always recommend The Shoe Box for my husband. He is very tall, and has a very large foot…read more He can't find his size shoe anywhere else. Although, we visit every 2-3 years, we went there to find better shoes, recommended by his podiatrist, specifically mesh gym shoes. My husband had an awesome young salesman, who gave him a ton of suggestions. He knew how it felt to have foot issues. While they didn't have the same foot issues, this salesman certainly exceeded expectations, and went way out of his way to help him out. He was very satisfied, as usual, with his visit to the Shoe Box. The staff are always helpful and extremely friendly.

I love this store! It has beautiful dresses and other great clothes. They also have beautiful…read morejewelry. It is named after a young family member who has williams syndrome. This store is so family friendly, I love going there.

Barb, Sam, and Mike make shopping at Brinkley's a delightful experience. The Liverpool line, one…read moreof their staples, has now become one of MY staples as well -- machine washable, but a great suit-like sub with beautiful ponte knits -- and SNAZZY (love that jacket)! The customer service this shop offers should be the model for every clothing store: personalized, professional, and willing to help me think outside the box, sartorially speaking. My sister, who loathes clothes shopping, says that Brinkley's will be a stop every time she's in town because Barb made it fun for her. Now THAT is a testimonial!

Very good selection of comfort shoes and this store carries hard to get sizes. The people on the…read morefloor are very helpful and work hard to make sure that the fit is just right. When you walk into this store you feel like you are in good hands.

The owners are very friendly and will help you get what you're looking for. If you don't see it in…read morestore, you can order. It's not cheap, but the shoes are great quality so I think it's worth it.

We used to come here all the time when we needed a good shoe to fit our running/walking needs. This…read moreused to be a store where you could go in and get your gate looked at and your foot print analyzed to get the right shoe. We stopped in recently just for this purpose. We were met with hostility and unprofessional staff. We had our gates looked at for about two seconds and that was it. The process is no longer personal and staff acts as if they do not care to help. Staff is dressed in leggings which is absolutely not appropriate for the workplace. We will never be back.

Love this store! Came in for Birkenstocks as they're my go to shoe in nearly everything I do…read more Employees are very welcoming and helpful. They have many great shoes there, including Teva, Merrell, Dansko etc.. I'll be back for sure!

Always great service and quality workmanship here. Highly recommend. They do excellent work on…read moreBirkenstock and other brands!

Knowledgeable craftsmen. Honest. Repairs and polishing is a nice change of pace in this throw…read moreaway society.

Went to get some steel toe work boots. I only travel to job sites where I need steel toes 3 or 4…read moredays a year, so I don't need high quality, daily wear boots. Red Wings seem to be top of the line for work boots so not sure they are worth the $$ for someone like me. There was some confusion around ANSI vs ASTM standards, but throughout the visit, Maia was super friendly and helpful. When I am in the market for high quality boots, this is where I'm coming. Outstanding customer service. Plenty of parking. Highly recommended.

My son and I went to this store today and it was a great experience from start to finish. The…read moreassociate, Rebecca, really did a great job offering efficient service. She asked a lot of good questions and advised him on how a boot should feel on his feet when he is walking. She also told him how to take care of his boots so they would last longer and all the great guarantees that come with buying Red Wing boots and socks. This is definitely the store to visit if you are ready to invest in good work boots. Thanks, Rebecca for the great service!

I keep coming back. Over and over again. Sometimes with over-the-top requests like a custom red &…read morewhite set of leathers. Another time because I just needed a warmer leather jacket. Then there was the time I "needed" a vest made from some of Dad's deerskins. ...and then there was the purse, the belt, the cute gifts, and the shoe repair. Every time I got: a warm smile and conversation, quality work, creative solutions, timely work, and exactly the price that was discussed. I feel great about being a customer here and hope to return many more times :).

I have found myself needing a couple of different things done over the years…read more 1. A very expensive Harley belt wore out and the leather cracked, so they made me a new belt with the Harley hardware. 2. The pull strap on a pair of boots kept tearing and they replaced it. They are creative and they do quality work! If I need something done with leather, they are my first call. TOP NOTCH!