Make sure you receive and check your receipts at Virch's. The prices displayed on the shelves are…read morelower than the prices charged at the register. When this was brought to the owner's attention, his response was: "The shelf price was from last July. The price is higher now, we just haven't printed new tags." Apparently the entire store could be rearranged, but pricing can't be updated. Regardless of the reasoning, he refused to honor the listed shelf price and simply said, "It happens, it's not our fault." Actually, it is your fault . If you own and operate a business, accurate pricing falls on you. Customers should not have to double-check whether shelf prices are correct every time they shop. We ended up returning the item and bought the exact same part at the local auto parts store for significantly less. Just a heads up for anyone shopping there: pay attention to what rings up at checkout.

Very friendly and very helpful. Great customer service. Will definitely go back. Will recommend to…read moreothers.

I have needed assistance in multiple departments including plumbing and painting. I have had some…read morevery patient and very helpful employees. I also had no problems when I had to make a return. I have also appreciated their UPS shipping service. Thanks for the wonderful service!

In late Fall of 2025, I took 7 screens into Ace Hardware in Wautoma to be rescreened. In the Spring…read moreof 2026, I tried to install the screens. Five of the seven screens' frames were bent from Ace installing the replacement screens. After a discussion with the store manager, he wanted to see if the screens frames could be straightened. I agree with this option to rework the five screens in question. I picked up the screens, and three of the five screen frames were still too bent to be used. The Ace Hardware store manager came to my home to see if he could install them. The store manager tried to install them, but the three reworked screens still had frames too bent to be installed. The store manager took the three screens back to try to rework them. I tried to install the three reworked screens, but two of the three reworked screen frames were still too bent. I asked the store manager to pay for the two screens that Ace Hardware tried three times to rescreen. The replacement cost was $160.00. The store manager refused to compensate me for the poor workmanship at Ace Hardware of Wautoma.

Locally owned & operated hardware store which opened in December 2015. They also offer a free…read moreRewards/ loyalty program that you can sign up for at the store.

From the owner: The best hardware store in WIread more

Love this store and its staff. I wish I could shop here all the time. This is the best ACE store in…read morethe country.

Great store. I rent equipment from them all the time, have screens and windows repaired and they…read morealways have what I need for repairs and projects. Excellent firearms and ammunition selection as well as archery, fishing and hunting gear.

Nice old hardware store in the middle of downtown Wautoma, right across the street from a great…read morepizza place. I try to stop in whenever I get to Wautoma, as I think it is really crucial to the health and character of small towns that this type of business (historic building, locally owned, carefully stocked, excellent customer service) not only survive, but thrive. Despite the relatively small (compared to big box stores) footprint, I have always found what I have needed here, whether it be stovepipe, coolers, shovels, fishing gear, etc. This place has a really good feel to it. Although there is no parking on Main Street (Highway 21), there is parking next to the building, as well as in a lot just to the east, across the street.

Keith and Steven helped my father get everything he needed to install his hot water heater I am…read morevery impressed with them. Everything went smoothly to exchange one hot water tank from another. These two guys are outstanding they took the time to trouble shoot my dad's dilemma. I definitely will be coming back here to do my shopping for all things home related.

Usually I would a 4 to 5. But my experience picking up a special way not as good as it should have…read morebeen. When we picked up our new windows, the young man that was helping us started out fine. But when I asked him to help load the windows because I have a really bad back, he rolled his eyes at us. When he got them loaded I mentioned that he did well and must have a really good back, he looked at me and said I'm in a hurry, I've got shit to get done. Very unprofessional.

Went in to get supplies and help with a plumbing problem....very friendly and helpful.. will go…read moreback for all my Hardware needs even though I am from the city and could shop there and bring stuff up 4 my cottage.

Very poor service. I have taken my snowblowers and lawnmowers for repairs and maintenance. On…read moreoccasions they didn't even call when the item was repaired and ready to pick up. On other occasions, the repairs were done incorrectly, had to take it back again, and then charge me again. Not any more. I have found a different place. The work is done promptly, politely, and half the price.

My husband and have the best of luck at McFarlanes! They are so knowledgeable and have everything…read morewe need at one stop!! We have bought our lawn mower and other parts there and have had excellent service!!! They make you feel like part of the family!!!

Great hardware store where the employees are friendly, knowledgeable and will take the time to…read moreeducate without being condescending (newbie and chainsaws......what to do.....not to do....and basic maintenance. They did a good job....still have ten fingers and toes!). They have even upped their game. They have a complete gun shop too! For the sportsman they have hunting and fishing gear, archery supplies and an assortment of crossbows to boot! Not only is Ace the place of the friendly hardware "person" they are armed too!!

These guys really know their stuff. (well..the older guys...most of the kids look baked out of…read moretheir mind) Find the guy who looks like Jamie Hyneman. He knows his stuff, and has great solutions for the uncommon problems. Great gun shop. Knowledgeable salesman from what I have seen. hardware is expensive, but knowledge is pretty good.