The clothes were not there for not even a full month and you or staff did not make claiming the…read moreclothes easy. You and your staff had an attitude over the phone and an attitude when I went in to try to see if any of the clothes there were mine. In addition, when I asked you about the donation pickup schedule you did not say that the pickup was pre-scheduled. I will be there to return all my cards today.

Clean, great machines, wonderful staff. Prices are reasonable, as well. This is my go to place to…read moredo laundry and get some writing done at the same time. They havr wifi.

Last time I went the washers had a funky smell before and after washing my clothes.. :/read more

From the owner: Fresh Fold Laundromat in Trenton, NJ is a modern, fully attended laundromat offering self-service…read morewashers and dryers, convenient wash & fold service, and commercial laundry solutions. Serving Trenton, Ewing, Hamilton, and surrounding neighborhoods, we provide a clean, comfortable, and reliable laundry experience with free Wi-Fi, parking, and modern machines. Whether you need quick self-service laundry or professional wash & fold for your family or business, Fresh Fold Laundromat makes laundry day simple, affordable, and stress-free. Please note our last wash is at 8:30 PM every day. Thank you!

Zero stars. Dropped off a long formal coat and a down filled Ralf Polo coat. Payed up front as this…read moreis their policy. Returned day to pick up. Down coat not touched other than putting a hanger an plastic cover on it, formal coat had hair on it, lots of hair. They said that they would do it over. Left it there and returned Monday to find again same stains and surface dirt. And same hair in the same place. They refused to give me a refund. Terrible business.

Been coming here for years since it first opened. Service has been going downhill. No more coupons…read more Don't telly take a staff at stains, which is the entire point. Recently they lost my favorite black jeans which don't look like jeans, so I'm able to wear them to the office looking professional while being comfortable. I know I'll never see those jeans again. Two young ladies jabber at each other. One actually seems like she cares, the other one not so much. The one who does, takes me to the back where's there's a long rack of orphaned clothes. Maybe she feels sorry for the customers who have their items lost (or stolen?) daily - knowing they never get any customer service and no compensation. I'm told I need a receipt. Why, I ask because the receipt days no more than what you have in you system, a phone number and number of pieces. Maybe she sees the logic and takes my number. Not that's she's going to look. She's leaving it on a desk, probably pile high with other names and numbers. (Hubby already did this the day before with the morning crew.) They keep the phone off the hook. I tell hubby you have to write down the pieces. But what's the point? They're system is to just count the pieces and give you the same number back. There's none of the old system of handwriting 3 white dress shirts, 1 pair of slacks, 2 dresses, etc. And once your stuff is gone, its gone and this business doesn't care. So that's what this customer is going to do - be gone. There's a competitor cleaners nearby I'll give a chance at my business.

UPDATE as of 2/9/2026…read more So much better! I don't see the woman with the glasses that I mentioned earlier below working over there now. She was the one and not the woman without the glasses who is very nice and thorough. There is also a man working with folding and now my opinion has changed. One bad apple can spoil the laundromat but remove the bad apple and then all is good again. I have resumed coming here. Thankful she is gone. Written 1/2026 Have been going here for about two months now using the drop-off service and have a couple of issues. I pay extra for detergent and fabric softener. Each assortment of clothing items are separated and placed in a tight plastic bag with a knot. My clothes are never soft and they never have a Gain scent which is strong. How can I open numerous bags every week after paying an average of $27 - $33 dollars including my usual $4+ tip and get this? I never asked for the blue stuff which I have no clue as to what that is but my brand-new underwear had a large blue blotch spot on the rear side and it's obvious she is not using anything I am paying for. The last draw was last weekend when I picked up my clothing, yet again, no scent once the bags were opened that evening and then the next two days. Once you open that bag, the Gain detergent and Gain Fabric Softener I paid for would smack you in the face. It's a strong fragrance! I am very upset because I went to get my beautiful heavy robe from Pottery Barn which is always ALWAYS soft after washing and drying it with just a dryer sheet and when I pulled it out, it didn't have any Gain scent NOR did it feel soft. It was so crispy and crinkly when I put it on and had static electricity. The woman there during the daytime is a thief and a liar. This has happened for two months and I'm done. Taking my business elsewhere and shame on them. By the way, no plastic bags although tied tight had scent in them either. STAY FAR AWAY unless you want to be treated like a fool. Now I'm off to find somewhere else to bring my usual 20-22 pounds of clothes I paid her to wash....oh, wait, it just occurred to me they might not even be washed!

I went to this place the other morning because my dryer stopped working. I was denied the use of…read morethe dryer because my clothes were not washed at the laundromat. There was only one other person there, so it wasn't like the place was busy. I guess they do so well there, they can deny people use of the machines. I guess that defeats the purpose of a laundromat. I went elsewhere and I will not go there if I'm in need laundry assistance!

The place is clean loads are cheep and the owner is extremely nice and very funny haha an amazing…read moreexperience

Very clean good prices alex is very nice the owner I highly recommend this laundry matt wash time…read moreis very quick as well your in and out!

Highest quality dry cleaning hands down. Service is great and clothes are always ready as promised…read more One time I left $20 in pants pocket, when I picked up the money was in plastic bag stapled to the tag. So they are also very honest.

Went to get jacket dry cleaned. It was a very nice experience. They had the jacket completed on timeread more

Very clean and pleasant atmosphere! !! In general a safe and…read morefamily oriented environment, I've used this laundromat since moving here over 5 yrs ago.. I HIGHLY RECOMMEND THIS BUSSINESS !!

It was my first time coming to this Laundromat and I loved it. The staff were very nice and did…read moreeverything they could to help me out and make the experience as smooth as it can be. The machines worked great and everything came out clean and perfect.

Went around 8:30am and business was extremely clean and not busy at all they use reusable&…read morereloadable laundry cards so any money you have left over can be used again next time! They also have a lot of machines, including 8 huge washers for comforters and bulk. Highly recommend if you are in the area and need to wash anything!

I'm new to New Jersey and the area. After dealing with a crisis over the past six weeks, my laundry…read morepiled up, so I used BTM for both laundry and dry cleaning. My order was picked up last Thursday and scheduled for delivery on Tuesday, but it never arrived. When I followed up, I was assured it would be delivered "first thing" this morning. I waited at home because I didn't have pants for work, but the delivery only just arrived. (10am) Now, as I go through my clothes, I've found items that don't belong to me mixed in with my laundry, and the blue Pottery Barn pillowcases I had dry cleaned have turned grey. While they offered a credit for the laundry service (not dry-cleaning), which I appreciate, it's not enough to make me return or recommend them.