Excellent service from start to finish. They were quick to respond, very professional, and made a…read morestressful situation so much easier. The driver was kind and knowledgeable. I would absolutely use this tow company again.

From the owner: Waller's Wrecker Service, located in Pitt County, North Carolina specializes in emergency towing…read moreand vehicle recovery. We serve all areas of Eastern North Carolina. Waller's Wrecker Service utilizes state of the art equipment to provide the best quality service for your towing and recovery needs. Our fleet is maintained for optimum service delivery, following the laws and governance of the NC Towing & Recovery guidelines, as well as the guidelines set forth by the NC Highway Patrol. You can be assured of excellent protection of your property, as Waller's Wrecker Service is fully insured with optimum liability coverage.

Everything was good on my car but then when I asked about my hubcap to my tire that I've been…read morewaiting for 2months he ignores my calls and text but NO he decided to do it the worst way and ignore his own customers that's very unprofessional.

My vehicle was towed 6 weeks ago and determined to be totaled. He sold the vehicle to the junk…read moreyard and claimed to be mailing me the check. It's been 5 weeks and I have not received the money for my vehicle and he has stopped responding to messages.

Boy were we in a bind today! My husband got his truck and…read moretrailer stuck in a muddy wooded area today and after calling another company they redirected us to Deans. I called them explained our situation and they sent out Cody 25 min later. We were so defeated, and Cody came with such a great attitude and put us so at ease he really knows what he is doing. He got the job done quick and efficient he is a real asset to ur company!

Great experience- very chill staff, easy going- and gives you tools to use if needed (Screwdriver…read morefor plates for example) Puts lots of trust in customers so it's equally deserved. Doesn't spam you with messages or updates like others. Plus they have personal pets at the shop such as dogs which is a plus if you're an animal lover. Overall great service- makes you feel positive even if you're at your lowest dealing with a loss of a car. They do everything they can for you without a hiccup so to say- wonderful company. Only downside- I never received a call regarding my vehicle, the process, etc. when it was taken by my insurance company. Would like that "peace of mind" if plausible... I get they can't control everything- but even a little phone call would be nice to update me on my vehicles stance? Like who took my precious car and whatnot? And it's not only on them- I also didn't receive any information from insurance themselves. So take what you want- but otherwise a great company given what you have received on the roadway and the aftermath. Would definitely recommend this company....only complaint is the lack of communication. I didn't even know if my car was towed out of the lot unless I called on my own time... very weird. No one updated me- very weird. Not a call- text- Etc. Would at least like a heads up so to say- or more information regarding a vehicle on your property that's being taken care of. Very peculiar..... but it is what it is. A worthwhile company to look into- but if you want response and action? Do it yourself... no one and I mean NO ONE has called me from their number regarding my vehicle? Very random. They're super friendly but something is off. Either way- it's a great company, but does NOTHING to reach out to you. Sad shit- all I have to say.