Terrance was such a great young man to work with. He was informative, polite and engaging. He is a…read morereal asset to the store, as we went to another mattress store and wanted to double check the outlet before we made a purchase. We discussed what we were looking for and he was very helpful. We ended up buying from Terrance.

In and out in 10minutes with an excellent Queen mattress only. Sales clerk was efficient and…read moreprofessional. Didn't try to sell me on something I didn't need. Great prices and highly recommend

Excellent person Jillian, and a great product at a great price.She is Highly Recommended and now…read moreat Fountain Drive in Wilmington

Amazing service and quality products at an amazing price! Jillian is the best, and very helpful!…read more If you're looking for a new mattress, mattress by appointment is the place to go. Our queen set was a steal price, and although she didn't have the frame with her, she delivered it to us the same day..exceptional service!!

We enjoyed the friendly, helpful and efficient service from Bob and the timely delivery from Jeff…read more There was no pressure sales and an easy personable vibe.

I recommend this store. The Custermer service is outstanding!…read moreTed Sample the Sr. Sales Exec. is one of the nicest sales persons I have ever dealt with. He went out of his way to help me and get me the box springs I needed. Thank you for your service Ted!

Came into Mattress Firm on Oleander Drive after calling earlier in the day with some basic…read morequestions. Jay was the one I spoke with on the phone and he was friendly, patient, and genuinely helpful, which made us feel good about stopping in. When my wife and I got there, Josh helped us and made the whole process easy. We had a general idea of what we wanted and what we didn't want, and he walked us around to several different mattresses, explaining the differences in brands, features, and pricing without ever pushing us toward anything. He had us actually lay on multiple beds, answered all of our questions, and gave solid recommendations based on what we were saying. What really stood out was how low-pressure it all was. Josh was just as happy to show us clearance mattresses in the back as he was the higher-end models on the floor, and we never felt judged or rushed. Mattress shopping usually isn't fun, but this honestly was. We narrowed it down to a few options and ended up buying one we're really happy with. Overall, great experience and a great team. We'll definitely be back when we need anything else. Also worth mentioning--they have a really good pillow selection. The Purple pillow might be the most comfortable pillow I've ever tried.

this was by far the most amazing experience I've had with a sales team! they helped me and my…read moregirlfriend with our needs and made a few adjustments for us so we can walk away with what we wanted! our sales rep was Jay he was great and very informative! skylar was a great supervisor bringing in deals and great information. Mike was also another sales rep who made us feel comfortable with our decision!

Whoever you have running around town in beat up black BMW with a business logo all over their rear…read morewindow is not a good representative of the company. He was pulled over on the shoulder doing something with the signage, felt he was entitled to actually being in the drive lane at the exact moment I pulled up, in the lane to the light, tried to cut me off without so much as a blinker indicating his intended motion, wasn't actually able to buy me off, then got behind me. Upon the light turning green he raced up next to me, flipped the bird (as he was taking up two lanes of traffic - a turn lane and a drive lane) and then at the last moment swerved out of the turn lane into the drive lane. He was a truly gross representation of this company. If I was in need of a mattress or furniture, his behavior single handedly would keep me away. Gross road behavior and even nastier behavior toward a woman.

Ruby is a sweet, loving young lady.. great customer service. The company made a right choice to…read morehire her.

Our experience was absolutely amazing from the start! Shawn was extremely helpful in the showroom…read morewhere they had examples of various furniture that they carry along with a big touch screen tv to look thru other furniture that they have. We picked out our pieces, a small couch and recliner, paid and scheduled delivery of the items. And even though it was about 2 weeks later, the delivery guys (who we are sorry their name slipped our mind), had given us a window of between 11 and 12 to bring the items, they came at 11! The delivery guys work directly for Discount Furniture Gallery and were an amazing! They even took our old furniture downstairs for us! They assemble the furniture and left behind no trash. Great prices and we love our new furniture! Highly recommended!!! :)

Out of all the furniture stores I've visited in Wilmington, Discount Furniture Gallery had them…read morebeat across the board in price and service!! Nick was so helpful and incredibly personable, not a pushy salesman like I've experienced at other stores. Our order came in quickly and the delivery guys were great too!!

I recently called a good night sleep store to get some help with my mattress that I purchased. I…read morespoke with Andrew H. and he was so helpful! He gave me a lot of very good information about my beauty queen mattress and answered all of my questions. Definitely makes me want to continue buying from a good night sleep store!

I just did a purchase at the Fayetteville location . My mattress came with a hole on the side . I…read morecall the store manager Trey and got a very bad experience , very poor managements skills . In this competitive market costumer service is a plus. I was going to purchases 3 more but I will go some where else.