Nice mattress. Friendly staff. Very worn building needs much more than fresh paint and carpet. Strange smells like mildew and abandoned building smells come and go. read more

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My family stayed in this Hampton Inn in Stone Mountain last week. The bathroom was filthy, patches of filthy in every corner. The whole place is run down and the staff less than engaged. I was so embarrassed that I suggested this facility. I can only be thankful that they only had to spend one night there. They chose not to bathe because of the dirt. They did say the beds were good, but that was the only positive other than location. If it were a $25 motel, I might understand, but it cost $168. read more

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They are remodeling the floor they put me on but it was private and we were fine we did have an issue with the shower it was cold

This place is a gem. The staff members are extremely friendly and helpful. The location is perfect. I was close to everything! I was able to go hiking, out for dinner/drinks, and the most massive beauty supply store all within 10-20 minutes from the hotel. The rooms are basic, but perfectly fine for what I needed. I will definitely return again. read more

Rooms are basic or no frills. Don't expect anything super luxury or fancy. I wasn't staying in the room long. Basically just a spot to rest. Close to hiking spots. Definitely one ofbthe better hotelsbin this area compared to other ones I've been to. I would definitely go back. read more

We stayed this weekend for a family function and I must say I have no complains. No car break-ins, the breakfast was decent, the staff very nice and sweet. The bathroom was a bit outdated, needs a paint job and maybe update the shower and floor tile in the room. Other than that, it was pretty well. read more

Out of all my hotels stays I've ever been had This was one of the worse ones yet !!! To start I called this location to verify they had a pool lady on the end of the phone said yes we do Main reason I booked Get there to find out it's a lock on the pool and the pool is closed , no reason as to why it is closed ! Enters into room , No extra tissue , none of the toiletries items were filled and it was leftover items for the previous guest a fish line , lighter and candy Let's go to breakfast This is supposed to be a self serve meal They had workers SERVINGGGGGG THE HOT FOOD I immediately just lost my appetite!!! To end of with check out They had the cleaning crews doing rooms with music BLASTING , high pitched singing and graffiti cleaning carts I really think this Hampton hotel believes it is a motel or it's not a place of business They need MANAGEMENT ASAP !!!!!!! Pictures in review read more

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I usually love Hampton Inns but this location is by far the worst I've ever stayed at. It felt and was so grimy. The room smelled stale the moment I walked in. The room overall not deep cleaned. I'm afraid to touch anything. I've attached several pictures which show the dirty floors, fridge, walls and more. I didn't even take all the pictures of grossness. The window is missing the privacy curtain so it's either blackout and no natural light or open and I'm looking at everyone in the parking lot and vice Versa. The bathtub faucet leaks. I wish I could switch hotels but I prepaid. Breakfast was okay but the only fruit was a banana or apples. No other fruit options available. read more

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Not the Best!!! We went to the front desk and asked for our room to be serviced Saturday morning as we were leaving out for the day and when we got back to the room nothing had been cleaned. At that moment we called for fresh towels and linens and the staff member acted like she didn't want to bring us any. They finally brought them that night. Sunday morning we asked for fresh towels and long story short we never received any. There was only one working elevator, so it took forever to get to and from the room. The service was horrible!!!! read more

I usually love Hampton Inns, but this one was a big disappointment. The carpet was sopping wet in my first room. The little fridge was leaking everywhere. Okay, stuff happens, and the front desk staff member very kindly relocated me. However, the second room was dirty -- hair in the shower stall, dirty baseboards, and check out the TV remote that says it was cleaned for my protection! In all fairness, it appears that Hilton is making the housekeepers put big stickers on the TV remote and the sticky stuff gets gunky -- so not good corporate practice -- but still, yuck. On both floors where I was located, garbage was spilling over from cans by the elevators. Not a good pandemic choice. read more

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This is the Stone Mountain Hampton Inn. It's rather typical of most Hampton Inns with the slight exception of this one being where a lot of tourists stay who are going to see Stone Mountain, the museum and sights to see in Stone Mountain Park. The rooms are Hampton Inn pleasant and the complimentary breakfast just like all other Hamptons, but oddly with all the guests staying here with the purpose of going to Stone Mountain one would think they would have a map, directions or some literature concerning the park, but they don't. Not a single thing, and even more odd, none of the staff seem to know anything about Stone Mountain Park, so from that perspective, not very helpful. read more

Hampton Inn Atlanta/Stone Mountain - Front Desk Area - Hotels Near Me - Stone Mountain, Georgia

Updated Review; up to 3 stars, maybe 3.5 Because of the location, I just keep coming back, and honestly this hotel really tries to offer regulars a great stay experience. The staff here has always been very friendly, very professional, and very accommodating when possible in the numerous times I have stayed since my first review. The hotel still needs some work. I routinely find that my room as minor maintenance issued; bulbs burned out, doors that don't shut right, cracked tiles, lose screws, etc that disturb me just because of my OCD and attention to detail. I typically don't bother the front desk, but always try to leave a note with the recommended fixes. Overall thought, I keep coming back and would say this is a good hotel for the price and the nicest one in the immediate area. Original Review: Not the best Hilton Family Experience. I'm a Hilton Honors Diamond. I don't say that because it means anything special other than I obviously travel and stay more than care to, so I've experiences lots of Hilton Hotels. Rm 125 at this one was bad. The room smelled like old wet blankets. The carpet along the exterior wall was soaked. The shower head was broken, and the tile in the bathroom was cracked and missing in a few spots. The room just felt dirty and dingy. The front desk said the hotel was sold out, and although very polite and apologetic, really had no solution so I had no options other than leave, which I wanted to, but had nowhere to go so I stayed. This is the third time at this Hampton and I keep hoping it would get better, but I really think this experience gave me the push to try somewhere else next time. read more

This is a typical Hampton Inn, which is pretty much a good thing. The room was a nice size, and well furnished. Everything was clean and in good working order. The bedding was quite comfortable. The best thing about this Hampton in is the location--very close to Stone Mountain Park. There are also a lot of decent restaurants within a mile or so -- the front desk has a list of them. We would definitely stay again. read more

horrible staff , didnt give any knowledge of hotels and the hotels were dirty , saw roaches in my food and threw up !!

This is my second stay here and it has taken 30m or more for me to check in both times.My room smelled stale...people were smoking on the non smoking floors and my food I put in my refrigerator spoiled because it wasn't working properly. I called the front desk. I was offered soup. I only stayed here because this location is close to my business in the city. I will likely not stay here again. 2 strikes. read more

So my overall 5 day has been great my housekeeper excellent attentive to my every need. Pillows a plus , bed not so comfy for me but i hve enjoyed my stay clean quiet relaxing not a bunch of unsavory business going on i recommend i would diffently come back read more

The service is impeccable. The entire staff is mannerable and knowledgable about the hours of breakfast as well as other things. Bill made sure I had extra towels and that I wanted for nothing! I believe that Bill should be a manager of some nature because he takes care of people like their are family visiting his own home. This hotel has very few breakfast items but that doesnt change my 5 star rating of this hotel. The lobby is clean at all times of the day and during breakfast, they have someone constantly sweeping the floors and cleaning the tables so that the people coming later to breakfast can also eat in a clean environment. Lobby seating is very comfortable with plenty of couches and cushioned seats to sit, enjoy breakfast, watch tv and talk with family, friends and complete strangers if you like. My niece and nephews love to go swimming so we had to make sure that they went to the pool. read more

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We usually enjoy Hampton Inns however this one was a great disappointment! King size bed had tiny pillows, no new coffee in room for second night! No hand towels or wash rags. Breakfast was below any standard Hampton we stayed as well! read more

Horrible experience at this hotel. I stayed 3 nights and the entire stay the hotel had maintenance going on. I was not made aware of this before arriving, and the front desk attendant did not tell me about any maintenance when i checked in. Every day at about 8am the maintenance would start and there would be working banging all day making lots of noice and the hallways were clogged with people on ladders. On top of that the hotel was painting so everything smelled like paint. The room did not have working bathroom lights, the phone didnt work, there was no soap or shampoo, the panel behind the bed was off and all the wires were just hanging out. On top of this, i asked for towels one night from the front desk and was told "i'll send my towel guy up", an hour later i called on my cellphone to see if the towels were coming and the same person said "we dont have any towel guys you'll need to come down". So he lied, and didnt even have the respect to bring them himself. I paid $500 for 3 nights and it was definitely not worth the money. read more

The property is being run into the ground. Stained carpets, stained furniture, stained blinds, cracked and broken bathroom fixtures, dirty paint, the list goes on. Hotel ran out of breakfast food this morning at 9am. High crime neighborhood. Cars parked in the hotel parking lot get broken into frequently. Last night it was four cars. (Luckily not our car.) They will not tell you that when you check in, and they are too cheap to install lights and security cameras. We thought this hotel would be a convenient place near Stone Mountain. There are much better options just a few miles away. It's worth the extra ten minute drive if it means sleeping in a well maintained room and car not getting vandalized. read more

Do Not Stay Here. Unless you don't mind not sleeping. "Security" does not enforce rules re: quiet. Kids were running through the halls yelling and slamming doors at 2AM and then again at 5:30 AM. read more

Dated. Friendly staff. Room on 4th floor. The first night was okay. The second night - strong sewage odor. :( I won't be staying here again. read more

2/13/16 Arrived Friday night at yet another HI under renovation. Not that they informed us while booking. Asked at the desk and was told that they don't do work on weekends. Shrug. So, of course,Saturday, 1pm, the drilling starts just as I am trying to get my toddler grandchild to nap. Sent my husband to inquire about what "no work on weekends"means in Atlanta. Desk clerk, shrugs again, and says, "I didn't know." Thanks. Also thanks for the cot that was sent when a crib was requested, and when a crib arrived, it was broken. My husband had to go help the clerk get another crib from storage because she was the only one on duty. I understand the need for renovation; just make that information available online when I book. And tell the desk clerk. Really? BTW, it's Chinese New Year. You don't do this sort of work during that time. Just saying... read more

Overall, this was a very nice hotel! The service and staff were very friendly. The rooms were up to date and modern. The only downside was the location and breakfast. First, the breakfast. The waffle machines were broken while they had a very small selection. Leaving out standard options such as sausage and eggs (excluding the "egg omelette" which I don't recommend). The location was odd and run down. It sits between a bowling alley and a high school. While not located in a high crime area, you could definitely notice the lower income society. read more

Hampton Inn Atlanta/Stone Mountain - This is the hotel during the late spring time - Hotels Near Me - Stone Mountain, Georgia

I did not like this hotel with the exception of the friendly front desk host. Hotel seems dated, cheap linens, small room which was crowded, air was muggy, bed is very soft and uncomfortable and bathtub was slippery. UGH! I am a fan of Hampton Inns, but this one is not up to par and it's most expensive one I've stayed in. Can't wait to leave in a few hours.... didn't sleep! Staying in Hampton Inn Savannah tonight! Pray it's more typical of Hampton quality! One star only!!!! read more

I travel a lot, and this is my worst hotel experience ever!! Bathroom was very dated and dirty. Heard some gurgling in bathtub one night only to wake up with RAW SEWAGE filing the bathtub!! Sounds like some infrastructure needs to be updated. read more

Just your typical Hampton Inn, it is kind of a strange place between a bowling alley in a high school but just off the highway and easy to find when you're paying attention. we shockingly check in after midnight, and still had a first floor room. set the air conditioner / 70, but still feels like its 74 in here. All in all, I earn more Hilton points, packing up and headed to Alabama I recommend this place again read more

Initially hesitant to book at another Hampton after really poor treatment in Snellville, but as husband just came out of hospital with kidney stone we could not travel. They put us n a lovely suite on the top floor where it is quiet and he can rest. Definitely would recommend! read more

It was okay. Did what I needed to do which was sleep. We were driving down and decided to stop and stay in Atlanta to see family. Complimentary breakfast was good as well, and I loved the shower setup. A few cracks and small details that need to be fixed for the eye, but overall it wasn't bad. read more

Stayed here for four nights. When we checked in, we were offered cookies and coffee and given a list of restaurants in the area. The room was very clean and maintained well. Unfortunately, my boyfriend got sick while we were here which put a huge damper on our sightseeing plans. However, the hotel has great movie channels which made up for some of it. Additionally, they were able to accommodate us with late checkout (2pm) so he could spend the afternoon resting/recuperating before our flight back home in the evening. Very pleasant and accommodating staff. Breakfast was another great amenity to this hotel. Minutes from beautiful Stone Mountain and other stores/restaurants. Laser tag/bowling and an arcade are just footsteps away. Pool appeared nice, too. Would be great for summertime. Would certainly return to this hotel! Only did four stars because one of the days the housekeeping lady bamboozled us repeatedly to stock towels even after we hollered to give us a minute. Presumably she didn't hear us? read more

I made a reservation at the Hampton Inn Atlanta/Stone Mountain over a month before I would be staying there (during Labor Day weekend). I got a confirmation number and an e-mail reminder the week before my visit. When I arrived at the hotel (after a long and tiring day), I was told that the hotel had been overbooked and there was not a room for me. The front desk employee said I was the 3rd customer this had happened to that evening. Because of the many events going on in Atlanta that weekend, there were NO other hotels in Atlanta that had a vacancy. The closest hotel I could find was 1 hour and 15 minutes away (and I also had to drive an extra 1 hour and 15 minutes to get back to Atlanta the next day). I know that many hotels overbook on a regular basis, but it should absolutely NOT be done in Atlanta hotels on Labor Day weekend. The hotel made no attempt to contact me ahead of time to let me know the situation. The hotel manager offered me two coupons for free stays in the future but I told him I didn't want them. From his reply, it was obvious that there is no guarantee that this won't happen again in the future. I don't want to risk having this happen again and two coupons don't make up for the extreme hassle and inconvenience I went through that night. At the very least, I should have been reimbursed for the hotel I ended up staying in and the extra money I had to pay for gas. The Hampton Inn corporate office was very unconcerned and unsympathetic about the whole thing. I will never stay in a Hampton Inn again (or any Hilton hotel) and I recommend you don't either. Overbooking and maximizing their profits are more important to them than their guests and they have no problem with kicking their guests to the curb. read more