Good news is the hotel was recently renovated; the rooms are very nice looking and fresh. More…read moregood news: Rogue and Deidra are top notch front desk employees who were both exceptional and knowledgable. In addition, the location for this hotel is great, and it has a nice little pool outside. The not-so-good news is some of the front desk people seemed like they needed additional training. I had two consecutive nights and two different reservations (one was with rewards points). The front desk people who checked me in on the first night said I had to check out and move rooms the next day because that room type wasn't available the second night. But the next day I found out that wasn't true and ended up packing up all my stuff unnecessarily and hauling it to my car in between. Boo. More not-so-good news: the shower water pressure was awful (in room 423). I'm not sure what was wrong and didn't have time to speak to the front desk about it when I left. It was the worst water pressure I've had in frequent travel for multiple years. It could be a renovation issue? I also suspect in the renovations the climate control system changed and now is one of those where while you're sleeping and inactive in the room, the room becomes much hotter -- like WAY hotter. Probably a cost savings measure. This used to be my favorite hotel in the Blacksburg/Christiansburg area, but I am reconsidering whether I want to return or try someplace else next time.

Please look at the reviews, do not stay at this location. Management is terrible. They will not…read morepick up the phone. Hilton Garden Inn or any other property would be better. I stopped staying at Hilton because of Andrew the GM.

We had a great stay at this hotel! The staff was friendly and helpful from the time we walked in…read moreand the lobby was clean and inviting! The parking lot is well lit and safe and there are a lot of great food options in walking distance. Our room was spacious and clean and came equipped with a desk, closet, pleanty of charging outlets, refrigerator and excellent air conditioner. The beds were fresh and clean and comfortable and the bathroom were well sticked with quality soaps and fresh towels. For breakfast I had a cream cheese bagel and cereal and a waffle. This is a very comfortable hotle and I will stay here again next time I am in town.

Good prices and nice rooms . Friendly staff. They don't have a hot breakfast as most do but there's…read moremuffins and bagels to choose from. Cereal etc. free parking on premises .worth a look.

Our second stay at this Courtyard. Very clean safe and quiet. Conveniently located close to the…read moreUniversity area yet tucked away in lovely woods. The inside pool area I kept nice as well.

My room was super clean, bed was sooo comfy, and the staff was kind. The location felt like a safe…read morearea, and overall I just got good vibes from this hotel. As a Marriot gold member, this courtyard definitely held up to the Marriot standard during my stay. Will be back here for sure when I need a place in Blacksburg again.

It was a great stay on the way to DC. Our checkin was quick and efficient. The young lady at the…read moredesk was so kind and explained all the amenities. The room was super clean with extra pillows. Bed was comfortable. Was nice to have refrigerator and microwave. The breakfast far exceeded expectation. Jennifer made sure everyone had exactly what they wanted. I will be staying at Hilton Brand in the future. Previous Marriott award consumer. But I will definitely stay at Hilton again tonight. Ty for a Great sleep.

We stopped here half way between DC and Knoxville and were so pleased it will be our go to place to…read morestop. The hotel seems newer and is very inviting upon entry and the room was perfect for us with a full kitchen and very clean. Breakfast was next level with overnight oats, full breakfast taco bar and scones! We didn't have a chance to use the gym or pool, but they both looked nice. There is a neat outdoor patio area and a small basketball court. Staff were very friendly and helpful. Would highly recommend!

SUUUUUUUPER-CLOSE to the VT stadium, walking distance. Great location to restaurants, bars,…read moresupermarket. Jean at the front desk was extra-polite and efficient. He was cool. I enjoyed my stay there. Next time I go to a VT game, I WILL NO UNDOUBTEDLY stay there. It helps being a Hilton Honors member.

Gotta give a shout out to this hotel for their school spirit. We came for graduation week. The…read morerates at these chain hotels skyrocket to 4x the regular rates. Picture paying Four Season prices for a standard room at a residential type hotel. The big plus was the full kitchen: full size fridge, dishwasher, real kitchen utensils and a full sink. The bad: sofa bed sheets had not been changed for decades. This brand hotel doesn't clean rooms every day, it's every other day.... Or in the case of the sofa bed... well decades. We had a guest stay with us on our last of the 4 days. The sheets on the bed felt weird almost like a thin sheet of nylon. Again, this is not the Four Seasons but.... Staff were super friendly. We requested new towels and sheets(for the sofa bed) when we saw the staff in the hallway. This brand serves a complimentary breakfast. Most people seemed to enjoy it. I like that they have hot coffee and tea available in the lobby and it's free. Four stars is generous but it's because of school spirit and lots of available amenities.

This is a great value for the money. Secure location rate management really cool staff nice people…read morearound I stayed there for a while and it was clean. Rooms are nice. Great value

Good: pretty beds, close to interstate and some restaurants, warm water, fridge and microwave,…read morecheap, open parking, friendly staff. Bad: soggy carpets, stinky room, no gym, no pool, staff goes out to smoke, marijuana filled the air, very limited breakfast selection, HORRIBLE WIFI connection.

Location is great! Lots to eat around. Your shopping needs met too…read more The gym is an absolute joke. The size, the lack of equipment. The DBs is literally just 3 of them! And it's a small room and humid due to being next to the pool. The AC in my room was loud and despite putting on 'auto' it was on more than it wasn't, so I was freezing or hot.

I stayed here twice over a two week period and I must say it was a great experience…read more As someone that stays overnight often for work, I can see an immediate decline in the attentiveness and quality of hotel stays but this Holiday Inn really provided a quality and comfortable stay. The staff was very friendly and kind-I interacted with about 5 different team members and they all treated me like I was the most important person in the room. The dinner specials were right on time and the food was good. So much so, I ate my meals at the hotel. The rooms were clean, housekeeping was daily and automatic, and the coffee/hot chocolate/tea station was always clean and well stocked. Breakfast is not included but if you add it on during checkin you get a discounted rate of $5 instead of $12. Thanks for an amazing stay!

Welp, you pay for what you get. I'll start with the pros:…read more They offer breakfast for free They have 24hr front desk assistance Free parking lot I didn't see bugs or bed bugs There's a strong AC You get a small conditioner, hand soap bar, shampoo, and towels There's a microwave and mini fridge that's empty TV comes with sports channels Cons The room had a musty humid smell Rooms look outdated Sheets look worn down Not super clean Bathroom was clean, but had mold on the wall Curtains don't close so the light shines in The AC unit had so much dirt in it like old food particles or something I wouldn't come back here. However, it hit the job done with having a place to lay my head for a few hours and shower.

Definitely a place that you stay when you're either trying to save money or just staying a night…read more It was not the most comfortable accommodation. My gf and I had slightly higher expectations. The floor was damp from the humidity. There was what appeared to be mold on the bathroom walls. The room was fairly humid during the time we were there. There were no bed bugs or anything so that was a positive. And they have free breakfast in the mornings as well as popcorn at night and lemonade all day.

Came to visit my daughter at the university and stayed here for first time. I was highly impressed…read more The staff was friendly during check in and the room was spacious and clean. The breakfast in AM wasn't that great but to be expected

Once came in greeting us and in a respectfully manner room spacious bathroom big we come backread more

Worst check in experience!!!!! Arrived at midnight (called…read morehours earlier to let staff know of anticipated late arrival) No staff was in lobby for approx 20 minutes, while multiple guests waited to check in. Called hotel multiple times for assistance and did not get an answer-finally called main TRU number and check in staff arrived. Staff had issues with computer- Unable to locate reservation by name then was able to locate with confirmation number. Given keys to room- and when we opened the door someone was occupied in the room sleeping- and were startled awake. This has never happened in all of our hotel stays. We, along with the poor guest who got woken up were given poor excuses for the mishap. Both of us had long travel days with not much sleep. In the morning all the manger did was say "Sorry"- they said they were not able to discount or refund money spent on the hotel Will not ever stay at a TRU again

The room was clean and comfortable, as was the rest of the hotel. The breakfast was pretty good…read morewith pancakes, eggs, cereal, the classic hotel breakfast. The walls are thin and we could hear snoring coming from a room next to us as well as loud packing early in the morning that woke us up. The reception was decent but they didn't seem to put much effort into making us feel welcome or getting us into a room even though we were just 30 minutes early to check in and the app showed at least 12 rooms that were ready.