Chain hotels are not run and managed by corporate employees. They are run by contractor management…read morecompanies. This hotel is run by Krishna Management, LLC. We now nickname them the gang that can't manage straight. We have stayed at this hotel four times in the last 12 months since our last review and quality of furnishings continue to degrade. Our recent stay over the Thanksgiving holiday weekend, and six weeks prior to that revealed a broken elevator. It seems Krishna management can't find anyone to fix the elevator. Normally, this wouldn't be a problem for the short term part time traveler. But for those unexpected travel with more things to haul, this can become a big problem especially if you're elderly or handicapped do you think someone at HG would take a look at Krista management once in a while to make sure they're doing your job right but it's pretty clear there's a little oversight. The staff continues to be friendly and cordial but quality overall is lacking. During our previous stay, six weeks earlier, we couldn't get anyone to clean the room, and when they did, the work was incomplete and sloppy We no longer recommend this hotel. There's a Hampton Inn across the street in the same town. Is the only other alternative for a major chain or brand name Hotel.

ZERO STARS!!!!!!!!Booked through Hotels.com. Two rooms. I had a death in my immediate family and…read morehad to cancel. REFUSED a refund through them. The "manager" was unavailable to take care of this. I only hope they do not have the same situation. Hotels.com & Holiday Express Monticello/Goshen are nothing but money hungry, unfeeling, & cold hearted. DO NOT GO TO THIS HOTEL!! Go with another more reputable hotel chain. I had two rooms booked, I could have used that refund to help pay for the funeral! I will NEVER go to any hotel in this pathetic company.

Friendly staff but the property is in terrible condition. Rusty bathroom and bedroom fixtures, the…read moreroom stinks, and I kept having to get my key reprogrammed because it would randomly stop working. Not to mention housekeeping; terrible!!! Day1: housekeeping did nothing at all. Day 2: When I was leaving for the day, housekeeping asked if I wanted my room cleaned. I told her "yes, please". She took the towels but cleaned nothing. Didn't clean the floor, didn't empty the trash; nothing. Just changed the towels. Room is gross. Don't stay here, but if you do, bring shower shoes, and house shoes.

Im not sure why this hotel is receiving such bad reviews, so i figured I'd share my experience to…read moreease the skepticism that other guests might feel, which hopefully will encourage you stay here. I was skeptical to stay at this property after reading the reviews, but decided to stay anyway since it was the best price in the area. Upon arrival, I was greeted with a smile from the friendly front desk clerk. The check in process was quick . I was in and out in less than 5 minutes which i loved (i booked my hotel online). When i got to my room, it was amazingly clean! The wooden floors were shiny - I was able to walk barefoot on the floor and my feet were NOT dirty. The bedsheets were bright white, smelled fresh and clean, the bathroom was spotless. I was very impressed! Oh, and there was NO roaches. The fridge and microwave was spic & span. Not a trace of dirt! I was very comfortable staying here with my family . When i called the front desk for more towels, they were delivered to me in less than 3 minutes. I asked for 2, and received 3. The sweet girl at the front desk (i think it was Tiffany or Amanda (sorry, i can't think of her name) personally delivered them to me herself (the date was 4/2/22 between 9am - 10am, and she deserves a raise. Her customer service was remarkable!) If you travel, you know how hard it is to get towels delivered to you in a timely fashion. This was huge to me! I give this hotel 5 stars. I would definitely stay here again. The only negative comment would be the lobby coffee. Yuck!

Strange place. It's somehow owned by a public university system, but forget about separation of…read morechurch and state. "Jesus Loves Me," propped up on the piano. 'Manna in the Desert,' or some such volume in the room. Caretaker had an appointment in the morning, so the breakfast bit of 'bed and breakfast' was lacking. A crazy resident, who we weren't quite sure was real, haunted the halls. Caretaker cooked smelly dinner after hours. Exterminator knocked on the back door next day when caretaker was gone. I begged him to wait till we had left the house for good.

When I needed to find a place for an extended stay in this comparatively rural area, I was…read moreinitially discouraged by my choices -- my only options initially appeared to be the so-so (and comparatively expensive) motels in the area. However, someone at one of the chain motels clued me to the Trotter House which turned out to be ideal. It's an elegant, beautifully maintained old-style two-story mansion owned and operated by the University of Arkansas at Monticello. Even though it's wonderfully decorated in an old, southern style, it's a very relaxed place -- nothing uptight about it at all and the guests have plenty of leeway to come and go as they please and to use the kitchen. Each room is nice and spacious with its own bathroom (bathtub, shower/tub combo, or jacuzzi), a thermostat for heat and A/C, and cable TV. The rooms are all upstairs, open into the hallway, and are nice and quiet. They each have either direct or hallway access to the balcony porches that look out onto the pleasant tree-covered grounds. There are several very nice rooms to relax in downstairs (one with a TV) and a spacious dining room, too, next to the kitchen. The free wi-fi is good and there's a Keurig coffee maker 24/7. There's a really nice wrap-around porch on the first floor -- a great place to have coffee and look out at the yard or the neighborhood. The neighborhood is a nice place to take a walk, too, since there are lots of fantastic old houses along the same street as well as a nice new library with a screened in reading area at the far end of the street. The house is also only a two-minute walk from the town square with its shops and a restaurant with a bar (convenient since -- heads up -- it's a dry county except for a couple of places). The house is very well run and the people are very friendly and unobtrusive. The manager, Lisa Kelley, is very friendly and professional and makes all the guests feel right at home - a perfect host! Since I was doing an extended stay, I usually made my own breakfast, but I did have the served breakfast a few times and also saw what other guests had. The food is excellent and varied -- Southern, but with some nice gourmet touches and the staff was flexible about guests' food preferences as well as the serving time. They really worked to make it a pleasant stay. Downsides? I can't really think of any, unless walking up the stairs happens to be an issue. (Hint: Ask Lisa about a possible option even for that situation.) The Trotter House became more like a home away from home for me since I was there for an extended period, but it would be great for a weekend getaway, too. I can't recommend it highly enough. Its rates compare quite favorably with the regular motels in the area. During my stay, I also saw how nice it was for hosting weddings and other events, both inside and outside. A great find!

I have never been treated so poorly by a front desk person in my life, and I travel a lot. Really…read moredisappointing to be on the road all day and have someone look you up & down like you are garbage when you walk into a place.

Decent value for the price. The room was clean and spacious for what you pay. Saw one cricket in…read morethe room. Nice flat screen TV. Decent shower. Comfortable bed. Has WiFi and a fridge. The TV and bed were nice for what I expect from Super 8. Friendly staff. I wouldn't want to pay more than $70 for this room, otherwise I would lower my rating to a 2. But, for $50 - $60, you get what you pay for. There are covered picnic tables in the back that back up to a wooded area for smokers who want a no-smoking room or if you want to eat outside. Stayed here 1 night and it was very quiet.

Clean times a million! Check in is at 3, however when two weary travelers arrived at 2 Heavenly…read moreworked magic and secured rooms for us. Pros Easy access Ample parking Super friendly staff Nice pool Zero carpet in rooms Cons No meeting space Super cute rooms, comfortable and clean!

No HOT Water .. read more reviews ..say the same thing!! They tell you to wait 20 minutes leave…read morewater running .. still Luke warm at best.. ALSO horrible check in! I checked in on the Hilton App the day before. I am a Hilton Diamond member I travel for work a lot... then while sitting at Dallas airport I requested early check.. I get to hotel at 1.. check in as 3.. They tried to charge me $50... Then I sad I've never had to pay that before.. Then said there was no rooms anyway . They were booked last nite .. parking lot was empty .. The second shift lady gets there at 2:30. I asked do you have any rooms available. She said of course .. have you been waiting ? She couldn't believe it! She was so nice!! Felt so bad. I am checking out at 8 am are they giving me $50... Also while I was sitting waiting another customer was complaining about items being stolen from his room..another no hot water.. All the while the manager walked around talking on her phone ..

This is actually the Quality Inn Suites now. GPS still says Days Inn …read more The Inn was clean and very comfortable, upgraded nicely We received a military discount of 13% so was an excellent value. When we travel back we will definitely stay again. Breakfast was waffles, sausage biscuits, yogurt, apples, cereal and oatmeal, and muffins. I highly recommend!!

Wow...can't believe no one has reviewed this hotel....but I guess I shouldn't be surprised. Dumas…read morehas a population of just over 4700 people....and there is literally nothing to do in the town....but the one shining star is the Days Inn. I mean I have stayed at several hotels all across this country....and as Days Inn's go......this one may be one of the 3 best I have EVER stayed in. It is centrally located right off US Hwy 65 South.....McDonald's......Fred's.....Exxon Gas.....Mad Butcher Grocery Store.....Merchants and Farmer's Bank......a Car Wash....Pizza Hut...etc....are all within walking distance. The Hotel room is very clean....spacious....well appointed.....and extremely comfortable. Huge King sized bed....mini fridge....microwave....Iron and Ironing board....sofa....work table.....dining table.....two end tables and a Flat Screen TV. I was extremely impressed and that is saying something for anything in Dumas Arkansas. I highly recommend that ANYONE who visits Dumas and needs a place to crash...to stay at the Days Inn. One more thing that was awesome.....ROOMS ARE ONLY 60 Bucks a night and FREE WIFI.....I have spent more for WELL LESS.....outstanding. Eat, Drink and be Merry my Friends!!!!

The room's are clean. The service is spot on. The price point is just great…read more I came back home for a funeral, & chose to stay here (4 nights). I couldn't be more satisfied. I have no hesitation referring this Express Inn. This is best suited for Business travelers or groups of 1-2. Turn down service is excellent. Thank you Mr Sam..

A must stay every time in Warren, the staff is friendly, the rooms are clean and comfy!read more

Super clean, nice facility with lots of good informational materials on Arkansas. Friendly staff,…read moresafe place to stop for a break.

Five stars for this Arkansas welcome center that is along US-65 as you drive north from Louisiana…read moreand as well is quite near the Greenville bridge that crosses the Mississippi. There really aren't that many Mississippi crossings so this one works well as a two-fer. It's a spectacular welcome center. I've never seen so many brochures. Hundreds of them, neatly organized into the different regions of Arkansas, because Lake Village is a gateway to so many other parts of the state. Free wifi, free coffee and clean restrooms. All of those things plus a great view of the Mississippi from their deck makes this a five star welcome center. Welcome to Arkansas, the Natural State!

The room had dirty sheets on my bed. The room is usually clean when I go there…read more The staff were very friendly. The property did not have breakfast at all when I was leaving that was very disappointing.

Traveling through late at night. Was able to get a room quickly for a reasonable price. Room was…read moreclean. Bed was very comfortable. Bathroom was also very clean and upgraded recently. WiFi didn't seem to work, but otherwise was a great stay.

The history behind this hotel. The space, price and staff were just great. Definitely would love to…read morestay again.

From the owner: Modern &Sleek. Historical, but still unique. The Skylight is a newly renovated, affordable and…read moreluxury themed boutique hotel that offers a memorable stay in the heart of Downtown Greenville.