This place was an absolute dump. Someone had a dog in this room, and you can see the pee stains on…read morethe carpet, and it smelled. Closet door was broke, Phone didn't work, Ceiling stucco was dropping, toilet seat was loose, no towels in the room when we checked in, Bed was literally 8 inches from the wall A/C unit so you could not get into bed on that side, curtains were stained, and they didn't even clean our room the last day. I had to keep going down to get towels and wash cloths from the desk. They need to just burn this place down and start over because there is too much wrong with it. If you considering staying here please keep looking at other options and not here. Real Slum Lords run this place.

Booked room through Super.com. I only book room for 1 night as our water line was frozen and I…read morewanted a hot shower and good nights rest. The problem is the owner Sam Jamari has decided he will not rent rooms to locals. Please if you are traveling through do not book with this motel. Can you believe it refused services because I live in the area. Sam karma is a you know what.

Horrible experience, worst motel I have ever stayed in the Hilton Chain…read more Checked in OK. First night ok. Next morning used toilet and spilled coffee several places on the bed. Went out and came back later with family. We all came to my room. The room had been supposedly be cleaned. Immediately saw the sheets were not changed even though the bed was made. Went into bathroom and saw toilet had not been cleaned. I called front desk and was told n one there to correct the issues. I was offered the opportunity to come and get new linens and stuff to do changing and cleaning myself. The next morning I called the front desk and ask for late checkout. I at the time was a gold member but Diamond now. As a perk late checkout is allowed. At 11AM a knock on the door and I told I was late checkout. At 11:25AM was told either I vacate the room by 12:00 or I will be charged for another night. Unreal, I filed a complaint with Hilton and so far received no nothing. I advise avoid this place if you expect quality services and respect.

Do not stay here. The suites are not suites. Cleaning involves setting towels in hallway for pickup…read morewith a later return. We did this and no towels returned. We had to request the towels. Breakfast selection was poor!

I recommend this Fairfield if looking for lodging in Morristown. It is close to the freeway and…read moremany businesses. The room and all facilities were extremely clean. The person who checked me in was very helpful and pleasant. The other two that I interacted with not as much. The breakfast, Wi-Fi, an extensive gym, pool, and more are available at no extra charge. Daily housekeeping is only available upon request. I had to go to the front desk when I ran out of tissues.

The hotel room is average, slightly dated with odd smell. Truly awful service, though. GM Nick was…read moreparticularly rude and dismissive when I followed up about a charge. Worst service I've experienced ever at a hotel

It has been just over a week from the time that I had to leave the ranch. I have refrained from…read morewriting a review until I could really give it some thought and attention. We were welcomed from the first moment (and we arrived later than expected but a text to Lynn had us feeling confident we were headed to the right place, because the last few miles can seem like you are in the middle of nowhere). I woke up after the first night tent camping and instantly had tears in my eyes while enjoying sunrise with a cup of coffee. It is so incredibly beautiful, it honestly felt like a gift to be there. The land is beautiful, well maintained, and perfect for a couples or family getaway (I am actually planning a few lone trips because I felt such a spirit connection here). There are numerous sites for camping, the lodge is super cute and I will probably stay a few times at one of the rooms there. The entire ranch is stunning and we felt like we were among family the entire time. We had freedom to socialize if we desired, but had plenty of space to go off on our own. We enjoyed coffee in the morning, a glass of wine at night, and our days were full of hiking, horseback riding, and sometimes just enjoying the ability to unplug. I implore you to enjoy breakfast, lunch, and dinner (at least one of each) to get the full extent of how great this side of the Ranch is. I highly recommend the biscuits and gravy, but nothing compares to the has brown casserole that is handmade by Lynn and is a culinary delight! The chicken Cesar wraps are a great lunch to take if you plan on going on a hike (with a quick text to the owner, we had lunch packed up for us and ready to o when we headed out to Rainbow falls). The dinners have a community feel, though you could certainly take it to go. We enjoyed both the cafeteria style dinners as well as bacon cheeseburgers (drool-worthy). The area is perfectly located to give you a break from reality but close enough to Gatlinburg, Pigeon Forge, and Seiverville (easy day trips and we spent a day in each area). Rainbow Falls, Grotto Falls, and countless other outdoor adventures are also a quick drive, but there is also a lot that can be done on the ranch. We enjoyed walking the farm, petting the horses, and decided to take a trail ride. It was such an adventure. The guides were extremely thoughtful of my anxiety/fear of horses while also encouraging to my partner's comfort and ease around them (giving each of us room to enjoy the ride as we needed). They also became like friends/family by the time we left (we even extended our stay by one day because we did not want to leave). I truly want to see them succeed, they have a great story, and have encouraged all of my family and friends to visit. I hope to make this place a regular getaway spot. Don't wait, book it now!! Tips: * If tent camping, make sure you account for possible rainy weather (think shoes/boots if it gets muddy) * Be aware that it can get windy at night, you are at the base of a mountain - tents should be securely tethered * Bring a treat for the horses, you won't regret making friends with them * Communicate with the owners/hands, the idea here is a bed and breakfast even if you are camping. * Don't be shy to reach out when you want a meal, being that they are a small operation, there may not always be someone readily available but they will accommodate if given a heads up (and won't make you feel guilty for it) * Branch out of your comfort zone, have a conversation with other campers or visitors

One of the most beautiful places on Earth. Kind and helpful staff. Beautiful horses, beautiful…read moretrails, clean lodge. Thanks for a great visit.

A very clean hotel. The desk clerks was very friendly. She…read moretook care of check in quickly and efficiently. I know that with Hiltons you can do it all on the app, but I want to ensure everything is correct. The room is very clean and up to date. The beds and pillows are the most comfortable I've experienced in a long while. The room has a fridge, coffee maker, and a microwave. Of course a TV, but no alarm clock. There are plenty of charging ports. There's even a usb-c port next to the bed. This is a nice hotel.

OMG, we checked in after 11 hours on the road. Man at check in didn't know what he was doing,…read morecouldn't make room keys, had to wait for someone else. Gave us room on 3rd floor but Elevator is broken! Room was large, but smelled dirty. Glad we only have to stay one gross nite. Looks like place is falling apart and may be under construction in some areas. Just a weird experience! Very disappointed as we always stay at Holiday Inn Express, but this one is terrible!

Not only was this an unexpected amazing hotel, we were upgraded to a better room upon arrival…read more Thank you so much for sponsoring the Joker and Jester Comedy Tour. Hope to stay again.

This was such a nice time! The staff was super friendly and helpful from the time we checked in…read more Out room was very large and clean and well equipped with furniture and antique decor. The halls are full of history from the 1800's. We had the 'do not disturb' sign up so they left fresh towels out side our door. Breakfast was delicious including sausage biscuits and coffee cake, apple dumplings. I would absolutely stay here again!

This has to be the dirtiest place I've ever stayed!…read more The bathroom was dirty when I arrived. I asked for it to be cleaned. I guess it was. The sheets in the bed are either dirty or very stained. The floors are grimy, there is dirt caked in the corners and even used gum behind the bedside table. The award goes to the sink. It is covered in hair and caked with soap in the corners. Easily the most disgusting thing I've had to live with. I asked that my room be cleaned, with special mention of the sink. The bed got made and the gum is gone. No clean sheets, no cleaned sink. If I hadn't paid for my whole stay when I checked in, I'd clear out of here and stay in my car if I have to. It, at least, would be clean and not covered in someone else's hair!!!

if I could give it zero stars, I would. I don't know how they rent rooms in the conditions they…read moreare in. I walked out and went to another hotel. I did get a full refund plus a $50 credit from hotels.com

I stayed with my mom for a night and it was nice at first but when I got to bed there were ants…read moreEVERYWHERE. You have to slam the microwave door so it can close. A lot of cracks in the walls

Stayed there in October. Had a reservation which the hotel cancelled the day we arrived and then…read morecharged us almost $100 extra to stay. There were no other hotels available to move to. Spoke with the manager and he would see about a partial refund which we still haven't seen. No hot water. Water damage all over the hotel. Not worth staying at.