This place was an absolute dump. Someone had a dog in this room, and you can see the pee stains on…read morethe carpet, and it smelled. Closet door was broke, Phone didn't work, Ceiling stucco was dropping, toilet seat was loose, no towels in the room when we checked in, Bed was literally 8 inches from the wall A/C unit so you could not get into bed on that side, curtains were stained, and they didn't even clean our room the last day. I had to keep going down to get towels and wash cloths from the desk. They need to just burn this place down and start over because there is too much wrong with it. If you considering staying here please keep looking at other options and not here. Real Slum Lords run this place.

Booked room through Super.com. I only book room for 1 night as our water line was frozen and I…read morewanted a hot shower and good nights rest. The problem is the owner Sam Jamari has decided he will not rent rooms to locals. Please if you are traveling through do not book with this motel. Can you believe it refused services because I live in the area. Sam karma is a you know what.

Horrible experience, worst motel I have ever stayed in the Hilton Chain…read more Checked in OK. First night ok. Next morning used toilet and spilled coffee several places on the bed. Went out and came back later with family. We all came to my room. The room had been supposedly be cleaned. Immediately saw the sheets were not changed even though the bed was made. Went into bathroom and saw toilet had not been cleaned. I called front desk and was told n one there to correct the issues. I was offered the opportunity to come and get new linens and stuff to do changing and cleaning myself. The next morning I called the front desk and ask for late checkout. I at the time was a gold member but Diamond now. As a perk late checkout is allowed. At 11AM a knock on the door and I told I was late checkout. At 11:25AM was told either I vacate the room by 12:00 or I will be charged for another night. Unreal, I filed a complaint with Hilton and so far received no nothing. I advise avoid this place if you expect quality services and respect.

Do not stay here. The suites are not suites. Cleaning involves setting towels in hallway for pickup…read morewith a later return. We did this and no towels returned. We had to request the towels. Breakfast selection was poor!

Stopped here overnight on the way from Florida to West Virginia. The room was clean but very basic…read more Just sheets and a comforter on the bed, no blankets but for $109 (Senior discount + $20 pet charge) it was adequate. One bed looked like someone had napped on top of the cover, and both beds looked like they had been made up in a hurry. The pillows were mismatched on both beds, and the comforters looked a little old and thin. The place could definitely use remodeling. The breakfast bar was just juice, coffee, muffins, and granola bars. We skipped it. We had to ask for a liner for the ice bucket and were given a trash can liner but went around the corner to find the ice machine was out of order anyway. Not the nicest rooms, but I've seen worse, but for the price, I wasn't expecting the Hilton.

Spent 1 night. Lady at desk was plenty nice enough. Hallways smelled like an old ashtray but inside…read moreour non smoking room the smell was fine. Room and bathroom was clean with the exception of the pull out sofa bed. It had very nasty dirty mattress cover on it. I realize things happen but that was surely unacceptable. I think 3 out of 5 stars is pretty fair.

There is no coffee at the "free breakfast". There is no television, but there are two…read morerefrigerators. It is so noisy, it sounds like a bowling alley is upstairs. Every 30 seconds a bell rings. If there was a television, maybe you could drown it out. No way you can sleep here. There's a coffee maker in the room but it doesn't work. They say they have been brewing coffee at the " free" breakfast for the last 30 minutes, but still no coffee. I've been awake all night. Also, there's no hot water in the shower. I would have been more comfortable sleeping in the car.

This hotel was a complete embarrassment. Booked two conjoining rooms for my wife and I as well as…read moremy mother for a cross country move. I was ensured that we would have conjoining, nonsmoking rooms. When we got to the hotel around 12:30 am, the front desk worker said that they didn't promise us conjoining rooms. They also charged us for our cat, even though we paid for her fee online. The first thing my wife and I found in our room was a dirty, used face mask sitting right on the desk. After check in, we discovered that the water was not working, and they still allowed us to check in knowing this the case. After this was resolved around 2:30 in the morning, I found numerous hairs in the bathtub, and the towels had countless stains in a range of colors, with the floor towel being the worst of all. Our room was CLEARLY a smoking room, and every aspect of the room was dirty. This hotel was a colossal health hazard in every way. I am someone who rarely reviews any place of business, but if only one traveler reads this and stays away, it would be worth posting. I only wish I took photos to document this terrible experience for you. DO. NOT. STAY. HERE.

This hotel off I-81 in Morristown, TN was a good choice for a one night stay. The location was very…read moreconvenient being so close to the highway. The area has a lot of food choices nearby. The room was nice and clean. My one suggestion is that the breakfast buffet could be enhanced with more choices.

Why I will not stay again at a Hampton Inn:…read more Pet fee: $75! Also, crappy wifi. It keeps cutting out unless you join Hilton Honors. And while I'm here, let me slam Booking.com, which told us this was a pet-friendly hotel, which it isn't -- not at $75 -- and because I'd already booked through booking, I couldn't cancel the reservation so was forced to pay the $75, which felt like extortion. There's a Wyndham nearby that's only $15 for the pet. That's true pet friendly.

Came here on Wednesday April 2nd, 2025 on a warm day on our way to Gatlinburg…read more Outside benches, snack machines

just a little roadside rest area in eastern Tennessee. Not much to look at but it sure is clean…read more has a fun layout in back that puts vehicles with trailers in a whole different area than the big trucks. maybe they're all like this but I've never went and had a look until now so it's new to me. probably should have got a picture except, you know, early, no coffee...

This place should be shut down! I stayed here with my parents for one night and got the most…read morehorrible case of bed bugs requiring a trip to the ER!Here it is 3 weeks later and I still have bumps and bites scabs and itching constantly!

Very disappointing!! They advertise "FREE BREAKFAST", on-site laundry facility, ice machine, non…read moresmoking rooms. The Free Breakfast does not exist. It is posted prominently on the main sign you see from the highway. They also have a hand written sign on the wall in the lobby stating "no breakfast after 9:30am". Truth is, they do not offer breakfast at all, anytime. They do have a laundry facility. Problem is, that every washer and dryer has an "OUT OF ORDER" sign on it. They do have an ice machine. It also has an "OUT OF ORDER" sign on it. When I asked the person at the desk about ice, I was told I could buy ice at the store on the corner. The "non-smoking" room we received smelled like smoke, cigarette burns on the bed spread, burns on the bathroom counter and tub. The room did include an ironing board. But no iron. I called to speak with the manager/owner. My expectation was, we could come to some sort of compromise on the bill. She was quick to provide a verbal apology. Beyond that, all she had was poor excuses as to why all of these issue occurred. And that they where out of her control. She made it very clear, they do not have to follow the same rules for advertising and services that most chains do. She also said there was "nothing she could do". It's always disappointed when the person in charge, uses this phrase. If you are the owner/manager, there is always something you can do. You are choosing not to make it right. I explained she has the ability to make a reasonable adjustment of the charges. She said no. I advised her that all I can do as a consumer, is not return and provide honest feedback online to help others avoid the mistake I made. I see now after reading multiple reviews, they have no interest in providing a quality place to stay, ONLY IN COLLECTING $$ FOR IT.

Absolutely disgusting and unsafe. Mold and other residue on walls and ceilings. Smoke detectors…read morepulled out of ceiling with exposed wiring. Stains and burn marks all over bed sheets. The smell of this place is extremely unpleasant. Walked into our room and immediately decided to leave and go elsewhere.

This was not a good experience. First, everything looked like it hadn't been washed. All the linens…read morehad stains. I can say that they had zip up mattress covers which probably helps prevent bed bugs, but otherwise, all the linens just looked dirty. We had no remote. The desk clerk found one for us, but not all the features worked and she admitted that she had to take it from another room. The blow dryer didn't work The worst part was the noise. There was a large family down the hall that had three room and LOTS of little kids that they just let run up and down the halls yelling. We had to ask the front desk THREE times to ask them to quiet down and they still persisted. Finally at 12:30 am my husband stuck his head out and yelled "It's time to go to sleep!" That finally got the quiet. The clerk said that she was going to tell them that they were going to cause other customers to leave. I reminded her that it was THEY who should be told to leave, not us leaving because of the noise. Definitely would not stay here again. UPDATE: We asked to have the room comped and he wouldn't do it since we had already stayed the night. He said we should have asked to be moved. Blamed us! Wow!

I'm not sure what the name of the motel is. The desk clerk was wearing a name tag that said motel 6…read morebut the sign says Econo lodge. Bed was comfortable and I slept.

I'm giving 2 stars because at least the staff was accommodating. We had roaches y'all! I legit…read morehaven't seen roaches since I lived in Morristown 20 something years ago. We stayed 3 nights and had 3 different rooms due to one room being a smoking room (we requested non smoking) and then our room had roaches. A lot of roaches. Each day we would take our items to the car because I didn't want to transport roaches home. Maid services never came so we only had a third of a roll of toilet paper. I didn't ask for more because when I asked for towels and wash clothes the desk clerk wanted me to bring down the dirty ones. We had one towel to begin with because the room wasn't stocked. The telephone didn't work and there was no smoke detector. The A/C buttons were torn off so the room temperature stayed on 60 the entire time. The price is cheap but damn, I expected a little better than what we got.