Had a confirmed paid in advanced reservation with documentation and the manager rejected and wanted…read moretwice the money paid at the check in. That would have given him 3X the advertised fee. No thanks. This guy has his own rules and Best Western should drop him.

The problems started from the very beginning. Room 215, where we were placed, was in a terrible…read morestate: the door to the wardrobe was completely broken, the curtains were torn off, there was dust everywhere, and the bathroom was dirty. We returned to the reception, and they changed our room 207. But after the manager's hysterics, who tried to prove that the wardrobe could be fixed, the dust was blown off it and the curtain was rehung. Why this was not done before the guests checked in is unknown. In addition, as we already saw in the lobby, the manager simply yelled at an elderly man who had questions about an error in the bill. With shouts and rudeness, they gave us another room 207, in which most of the furniture was broken: a table, a chair, and the door to the bathroom did not close at all. We smiled because we did not want to listen to emotional squabbles and raised voices from the manager. In the morning, we noticed that the hotel had charged the payment twice from two different cards. The reason for this was some kind of system failure: the payment terminal showed a successful payment, but for some reason the staff asked to make a repeat payment with a different card. We showed the staff two receipts for the payment and the debiting of funds from our accounts. The manager came running again and instead of apologizing and solving the problem, he immediately started yelling at us. He also started waving his hands in front of our faces, behaved extremely aggressively, yelled at us and provoked a fight, despite the fact that we asked him to calm down and fulfill his obligations to clients. We were forced to call the police, and only after their arrival did the manager start to behave calmly. But the problem remains: two funds were debited from two of our cards. We demand an apology from the manager for his behavior. We demand an immediate refund.

Rohan the mgr was excellent , friendly and accommodating. His service approach was very positive…read moreand showed in the overall hotel site. This hotel was recently remodeled which was very nice. They had laundry facilities that were clean and did a good job after 12 days of driving I really needed to do laundry. Very clean , comfortable and well managed. Thanks to the Mgr Rohan and the cleaning staff for their positive approach and dedication to their jobs.

From che k in till che k out it is great We did not have…read morealarm clo k in room and man from desk found one and brought it It was broke but he tried The only negative was no bottle water in vending machines

I don't like chains and gravitate to classic motor courts. This motel was Aol but I don't…read moreunderstand how proprietors think they can get by with shoddy wifi connections. It's frustrating. I had a room next to the office and still was told I needed to stand near the window and it still wasn't really functional. A good wifi connection is imperative! Fix it!

??? I travel a lot and…read more jeepers are they rude shoddy rooms proprietor has ZERO MANNERS try somewhere else

The guy at the counter was nice for the most part but dose dance to his own drummer which is not…read morebad He did ask payment for my service dog and I had to let him know that by law he was unable to charge for a ADA certified Service dog He told me his boss was watching by Remote Camera and if he did not ask for payment he would be in trouble. He did not charge The room was clean if not a bit worn down but hey it is at lower end of the hotel scale so what can you expect I did note on the Bill that Hogan was a ADA certified Service dog

Dirty old smelly. Reserved room with two beds. Get here they give us one. Switch rooms that took…read morehalf an hour. So our room slept 4. We had two towels in bathroom. Shower was disgusting. Wouldn't ever give my kid a bath here. Absolutely shit show of place. Oh and no elevator. DO NOT STAY HERE

Beautiful and peaceful retreat. The cabin we rented was dog friendly ($25 additional fee per dog),…read morewhich is perfect because the point of our getaway was to spend time with our corgi and to take her hiking. Check-in was at 4. It was self check-in and super easy. The cabin was clean, and everything was in order. The office was closed by the time we got unloaded so we didn't go. It is open for guests to borrow movies or puzzles or purchase firewood. We met one of the owners the following day. Very friendly and lovely lady! I forgot my hair dryer and she lent me one. There were trees surrounding the cabin area, a swing on the front porch, a grill and picnic table in the backyard, and there is a 2-person jetted tub along with a shower stall inside. It had such a comfortable feel to it. Full kitchen and a table for 4, a small TV and a blu-ray player, and a comfortable full sized bed. The couch was a futon, so if you need another bed, it's ready to go! There was enough space to set up our large crate for our dog. We stayed at the Zonta cabin. Overall, I had such an enjoyable time. Nothing beats waking up early in the morning to some fresh, cool air, the trees swaying gently and a nice stroll with the doggo away from traffic and car horns honking and people hurrying to get to places. I got a lot of peaceful reading time done, about 4 hours' worth of hiking in 2 days, and worked on some puzzles we borrowed from the office. I absolutely recommend this cabin resort for a relaxing getaway!

My friend and I spent two nights recently in one of the smaller cabins, looking for a peaceful,…read morecountry-oriented break from the big city. I'm very happy to report that Kishauwau's cabin fit the bill nicely. Kishauwau is what I've been describing as a cabin development. There are about 15-16 cabins in an area that backs up to the Vermillion River. In fact, the ravines behind some of the cabins are very steep. Anyone with small children will have to keep a close eye on the kids every minute they're out back. The scenery is spectacular, but oh boy, you don't want anyone sliding down that ravine. Our cabin had all the basics we needed -- a double bed, a fold-out futon couch, a big bathtub with a separate shower, and a kitchen stocked with plates, silverware, pots and pans, dishwashing liquid, and more. Every cabin has a outdoor fire ring, a grill, a porch swing, chairs, and a picnic table. The larger cabins had several chairs and tables. We had a TV with a DVD player -- you can borrow DVDs from the plentiful supply in the office building. NO INTERNET! If you can't live without access to instragram, you will be out of luck. So, be sure to plan ahead for ways to entertain yourself. I should also mention that the cabin was spotlessly clean when we arrived. The grounds are neat and well-maintained. The office has simple supplies for sale such as toothpaste, shampoo, etc., along with some snacks and drinks. There is also a small gift shop. I've already recommended Kishauwau to two friends here in Chicago. I'm very happy to recommend it to you, too.

The room was perfect and clean. The sheets, blankets, comforter, pillows, and towels all seemed…read morenew. It was quiet and comfortable. I was afraid with the trains we would hear them all night but I never did. The mattress was a bit too firm for me but I was out as soon as I hit the pillow. The shower was great and plenty of hot water. It was a great addition to our Rt. 66 travels.

Amazing very clean.The staff is wonderful. No crime. Every time I'm in town , I stay here.read more

This is a nice clean run hotel . It's off the expressway and that said is a great gem of a find …read more Jack is the general manager and is very responsive to all your needs. Nice breakfast, when others are offering limited amenities . This place is clearly the best value.

Beautiful setting. The lodge is amazing and so very typical of the type built by the CCC in the…read more1930's. Enjoyed some delicious food in a cozy dining room. Bar room available as well. Then take a walk to burn off that comfort-food type meal!

We love staying here. Love the hiking and the lodge and the restaurant and entire atmosphere.read more

Service with a smile. Concert in town. Mistake made in reservation. Handled with grace All…read morewhile training someone new. The room is beautiful and spacious can't wait to try out the bed.

Stayed at this hotel on our way to a state tournament. There is parking in a garage across the…read morestreet. Our room was fine. It was clean. Water pressure was not good. Bed was comfortable and the breakfast was packed so not many options available as the kitchen may have been behind but for free it has plenty of options. Would stay here again but try to get a room on a higher floor.