This is by far the cleanest hotel I've ever stayed at. Staff is extremely friendly. I don't have…read moreone single negative thing I can say.

My wife and I stay at Hampton Inns quite a lot and this one is amongst the nicest we have stayed…read morein. All seemed new, well-kept, and clean. Alec, the front desk receptionist was especially friendly, efficient and professional. The room had lots of electrical and usb outlets, the bed was comfortable and the bathroom and shower relatively large. There was even an adjustable shower-massage type nozzle. There was a large indoor pool. Breakfast had omelets, sausage, fried potatoes, waffles, yogurt, breads, bagels and muffins. No fresh fruit. We'd definitely stay again.

Had a confirmed paid in advanced reservation with documentation and the manager rejected and wanted…read moretwice the money paid at the check in. That would have given him 3X the advertised fee. No thanks. This guy has his own rules and Best Western should drop him.

The problems started from the very beginning. Room 215, where we were placed, was in a terrible…read morestate: the door to the wardrobe was completely broken, the curtains were torn off, there was dust everywhere, and the bathroom was dirty. We returned to the reception, and they changed our room 207. But after the manager's hysterics, who tried to prove that the wardrobe could be fixed, the dust was blown off it and the curtain was rehung. Why this was not done before the guests checked in is unknown. In addition, as we already saw in the lobby, the manager simply yelled at an elderly man who had questions about an error in the bill. With shouts and rudeness, they gave us another room 207, in which most of the furniture was broken: a table, a chair, and the door to the bathroom did not close at all. We smiled because we did not want to listen to emotional squabbles and raised voices from the manager. In the morning, we noticed that the hotel had charged the payment twice from two different cards. The reason for this was some kind of system failure: the payment terminal showed a successful payment, but for some reason the staff asked to make a repeat payment with a different card. We showed the staff two receipts for the payment and the debiting of funds from our accounts. The manager came running again and instead of apologizing and solving the problem, he immediately started yelling at us. He also started waving his hands in front of our faces, behaved extremely aggressively, yelled at us and provoked a fight, despite the fact that we asked him to calm down and fulfill his obligations to clients. We were forced to call the police, and only after their arrival did the manager start to behave calmly. But the problem remains: two funds were debited from two of our cards. We demand an apology from the manager for his behavior. We demand an immediate refund.

Rohan the mgr was excellent , friendly and accommodating. His service approach was very positive…read moreand showed in the overall hotel site. This hotel was recently remodeled which was very nice. They had laundry facilities that were clean and did a good job after 12 days of driving I really needed to do laundry. Very clean , comfortable and well managed. Thanks to the Mgr Rohan and the cleaning staff for their positive approach and dedication to their jobs.

From che k in till che k out it is great We did not have…read morealarm clo k in room and man from desk found one and brought it It was broke but he tried The only negative was no bottle water in vending machines

The guy at the counter was nice for the most part but dose dance to his own drummer which is not…read morebad He did ask payment for my service dog and I had to let him know that by law he was unable to charge for a ADA certified Service dog He told me his boss was watching by Remote Camera and if he did not ask for payment he would be in trouble. He did not charge The room was clean if not a bit worn down but hey it is at lower end of the hotel scale so what can you expect I did note on the Bill that Hogan was a ADA certified Service dog

Dirty old smelly. Reserved room with two beds. Get here they give us one. Switch rooms that took…read morehalf an hour. So our room slept 4. We had two towels in bathroom. Shower was disgusting. Wouldn't ever give my kid a bath here. Absolutely shit show of place. Oh and no elevator. DO NOT STAY HERE

Beautiful and peaceful retreat. The cabin we rented was dog friendly ($25 additional fee per dog),…read morewhich is perfect because the point of our getaway was to spend time with our corgi and to take her hiking. Check-in was at 4. It was self check-in and super easy. The cabin was clean, and everything was in order. The office was closed by the time we got unloaded so we didn't go. It is open for guests to borrow movies or puzzles or purchase firewood. We met one of the owners the following day. Very friendly and lovely lady! I forgot my hair dryer and she lent me one. There were trees surrounding the cabin area, a swing on the front porch, a grill and picnic table in the backyard, and there is a 2-person jetted tub along with a shower stall inside. It had such a comfortable feel to it. Full kitchen and a table for 4, a small TV and a blu-ray player, and a comfortable full sized bed. The couch was a futon, so if you need another bed, it's ready to go! There was enough space to set up our large crate for our dog. We stayed at the Zonta cabin. Overall, I had such an enjoyable time. Nothing beats waking up early in the morning to some fresh, cool air, the trees swaying gently and a nice stroll with the doggo away from traffic and car horns honking and people hurrying to get to places. I got a lot of peaceful reading time done, about 4 hours' worth of hiking in 2 days, and worked on some puzzles we borrowed from the office. I absolutely recommend this cabin resort for a relaxing getaway!

My friend and I spent two nights recently in one of the smaller cabins, looking for a peaceful,…read morecountry-oriented break from the big city. I'm very happy to report that Kishauwau's cabin fit the bill nicely. Kishauwau is what I've been describing as a cabin development. There are about 15-16 cabins in an area that backs up to the Vermillion River. In fact, the ravines behind some of the cabins are very steep. Anyone with small children will have to keep a close eye on the kids every minute they're out back. The scenery is spectacular, but oh boy, you don't want anyone sliding down that ravine. Our cabin had all the basics we needed -- a double bed, a fold-out futon couch, a big bathtub with a separate shower, and a kitchen stocked with plates, silverware, pots and pans, dishwashing liquid, and more. Every cabin has a outdoor fire ring, a grill, a porch swing, chairs, and a picnic table. The larger cabins had several chairs and tables. We had a TV with a DVD player -- you can borrow DVDs from the plentiful supply in the office building. NO INTERNET! If you can't live without access to instragram, you will be out of luck. So, be sure to plan ahead for ways to entertain yourself. I should also mention that the cabin was spotlessly clean when we arrived. The grounds are neat and well-maintained. The office has simple supplies for sale such as toothpaste, shampoo, etc., along with some snacks and drinks. There is also a small gift shop. I've already recommended Kishauwau to two friends here in Chicago. I'm very happy to recommend it to you, too.

The room was perfect and clean. The sheets, blankets, comforter, pillows, and towels all seemed…read morenew. It was quiet and comfortable. I was afraid with the trains we would hear them all night but I never did. The mattress was a bit too firm for me but I was out as soon as I hit the pillow. The shower was great and plenty of hot water. It was a great addition to our Rt. 66 travels.

Amazing very clean.The staff is wonderful. No crime. Every time I'm in town , I stay here.read more

This is a nice clean run hotel . It's off the expressway and that said is a great gem of a find …read more Jack is the general manager and is very responsive to all your needs. Nice breakfast, when others are offering limited amenities . This place is clearly the best value.

Friendly staff.. relaxed atmosphere. Pool was perfect for the grandkids.. restaurant was great …read more. traditional ' home cooking '

We stayed for 2 nights before Christmas Eve. First of all the pros. Every staff member or server we…read moreinteracted with were exceptional. Check in was easy. There is a choice of 3 places to eat in the main lodge, although the café does close at 5 p.m. in the winter, which still leaves 2 choices available. But it's very nice to be able to park your car and leave it for the duration instead of braving winter weather. Sandwiches and burgers are pricey; the main dining room entrees for dinner are about what one would expect pricewise.* The atmosphere is very rustic and the public areas were beautifully decorated for the holidays which lent a very festive touch. The roaring fire in the Great Room is a huge hit with plenty of seating areas. The dining room fireplace is also beautiful. There were several jigsaw puzzles out on the tables, but the games that were advertised as being available were nowhere in sight. *On our first night in the main dining room my husband ordered the 1/2 duck. He loves duck. It was very over cooked and dry, so much so that he had to leave 1/2 of it since he couldn't even cut it. One should also be aware that dinners do not come with salads, which we are accustomed to. My bourbon pecan glazed salmon was out of this world good as was the chicken picatta the next night. The cons. As the website and brochures fully explain, this is an OLD hotel. And it shows signs of it's age. Public restrooms had lots of rust and just not the crispy clean I like to see in a stay away from home. The rooms were nice and the pillows were actually soft, but again, signs of aging are evident in the tub, vanity, etc. Shampoo and soap/shower gel are provided, but there aren't the usual amenities like plastic or even glass glasses. Just some Styrofoam coffee cups. We were able to ask for some plastic cups at the front desk. No makeup wipes, hand lotions, hair conditioner, etc. AND, the bathrooms in the rooms are not heated nor do they have bath fans to take away the steam. And as already stated, it's not crispy new and clean. I think of importance to note is that if someone in your party uses a walker or cane, or has trouble with balance, the areas that have the natural stone floors, although beautiful to look at, are extremely uneven and would be extra tricky. I know my elderly friends could not have navigated it without help. This includes the main lobby and an area near the Great Room and main dining room. We chose a special winter price that included two $15 vouchers towards breakfast, which ends at 10:30 a.m. I would much more appreciate a $15 voucher per day that could be used at any time of the day for food. Some people are not breakfast eaters. And others, like myself, have insomnia, so if you don't get to sleep until 4 a.m., it's a given that I'm not going to be ready to eat a breakfast by 10:30. What's the big deal? Food is food, and allowing a voucher to be used at the guest's desired time would be a much greater value. So we were not able to take advantage of essentially $30 of free food. We were truly looking forward to just a completely chill out afternoon, sitting by the fireplace to read or people watch, enjoying a glass of wine or coffee. Unfortunately the Great Room doesn't always live up to its "great" expectations. A group of approximately 25-30 people including MANY children took over one corner of the Great Room. The children (and parents) decided it was OK to let their children run ragged in the attached private space (which is blocked off on the front end stating it was a private event area) screaming and screeching their shoes, and running up and down the hallways. I even heard one of the moms say, "OK, let's go run again." So much for peace and quiet. I had a woman stop me in an adjacent hallway to tell me that we were raised to have respect when we were young, and children and young adults these days have none. She reported almost being run over on the stairs and had to step aside to let the naughty children continue running down the hall as parents remained oblivious. Other couples came to sit down for a minute, and after observing what was going on shook their heads and left. So much for peace and serenity. I did note the day before that a family had rented a private room for a get together, and that seems like it should be the norm if you truly want the rest of your guests to enjoy their time. A bit later when my husband made a trip to the restroom down the hallway, he overheard someone arguing with staff about a complaint received and being told "this was their Christmas." Well, it was everybody else's Christmas too. The children weren't at a gymnasium and it really soured our experience. If your children are taught that it's OK to behave that way, then they should have probably chosen a more kid-friendly venue where running and screaming is acceptable. Overall, would we go back? I'm not sure. I love rustic and I loved the cozy ambiance. But I also like sparkly clean.

Front desk is very friendly and accommodating. Desiree was extremely helpful and went the extra…read moremile to assist.

Stayed at this hotel on our way to a state tournament. There is parking in a garage across the…read morestreet. Our room was fine. It was clean. Water pressure was not good. Bed was comfortable and the breakfast was packed so not many options available as the kitchen may have been behind but for free it has plenty of options. Would stay here again but try to get a room on a higher floor.