So much to say here, but only staying one night. If staying longer, I'd have more. Upon arrival front desk was great and pool looked murky. Elevator works. Room 313 is hot. Shower water barely turns on and is dirty. Room is hot and won't cool down. Pull out bed hurts daughter's back. I can hear conversations down the hall and alarm as right now. Sheets are scratchy and dirty. Used coffee in maker and coffee I made has floaters. Found leaking boba in refrigerator and it's leaking. Why did I decide to only use Hilton on my way home (10hours) after missing a flight. Only Hilton available on route. Breakfast person did not show therefore barely food and NO COFFEE. Get me out of here. I better not get bed bugs. I'm reporting to Hilton read more

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Reserved a room at this location the afternoon of our night stay. There was no problem getting a room. Once we arrived now I know why. The exterior stand alone sign is not light. At 10pm there were six vehicles in lot, one being ours and one being a staff person I believe as the way it was parked. This is a very tired facility. Everything from the lobby to rooms need a remodel. Even the elevator makes weird noises. Three story building has one ice machine on 1st floor. Our room was over stuffed with furniture, a large Chaise Chair. Really in the way of desk chair and getting to a closet. The room seemed ok cleaned although one of two light bulbs in restroom was not working. Checked in online with an electronic door pass so did not have inner-action with desk staff that evening. This location is right next to the busy I-64 with constant heavy truck traffic. The staff in morning was friendly and helpful. The breakfast was ok with not as many choices as other Hamptons. Only ones at breakfast around 8:30am. There are other Hamptons in St. Louis area which I wish I would have looked at reviews on. The pictures on website are not true as there is no overhang at lobby entrance and our room did not look like this. read more

Everything in this hotel is terrible. From the bathrooms off the lobby to the pool to the elevator all the way up to rooms. Several rooms have no functioning AC. Floor made my feet dirty. Debris in my sheets. The only thing good about this place is the man who came up to try fixing our AC. Unfortunately, it was fixed for all of five minutes, then went back to blowing lukewarm air. Staff is great in general though, they are not the problem. read more

So there is a horrible smell in the room, cobwebs cover every surface of the walls, one of the beds is uneven and tips. The video shows the horrible sound in the bathroom. Did I mention that the room stinks?? Breakfast food is powdered eggs and some spicy potatoes, and some thin sausage patties. Not great at all. There's a black, dirty handprint on the wall, and it looks like it hasn't been renovated in here in over 10 years. Probably 20. There wasn't any provided shampoo in the shower. No mini fridge or microwave. I can't wait to get home and shower this place off of me. It is not worth the price to stay here. read more

Hampton Inn St. Louis/Fairview Heights - Bathroom wall is peeling and un kept - Hotels Near Me - Fairview Heights, Illinois

Absolutely horrible service, I asked for a few towels and was made to feel like i was a major inconvenience (our room didn't come with washcloths). Breakfast was almost 30 minutes late, and then we watched the worker set up, throw all the trash in the over flowing trash can before clocking out without even emptying it. The whole hotel was disgusting, bathroom floors were sticky and the shower was dirty. An out of date hotel is one thing but there are still things that can be done to keep it nice and habitable. Being a Hilton honor members, we usually love our stay and expect a pleasant experience. This was a major disappointment. read more

Stayed here for one night on a business trip driving from Fairview to Quincy. The hotel is located at the end of a strip of hotels and is near a ton of restaurants and strip malls. Upon check in the staff was really friendly. I had a room on the third floor, basic room with basic tv channels but seemed to be an upgraded bathroom. The room was kind of musty when I first walked in but I couldn't tell if that was from the heater or what. This is small hotel with only 3 floors and an elevator, an old elevator at that. They offer breakfast but I didn't eat any because hotel food usually doesn't sit well with me. Decent stay for a place to crash for one night. read more

Hampton Inn St. Louis/Fairview Heights - Basic room - Hotels Near Me - Fairview Heights, Illinois

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The AC in our room did not work at all. Someone came to fix it twice and it still did not work.

This hotel is falling apart. Rooms don't have AC and are not cleaned. The staff is really kind but their kindness does not outweigh the dirtiness and heat in this hotel. read more

This hotel is horrible, they put us in a non working room, it didn't have lights that fully worked the carpet was DISGUSTING and ion even wanna get into the beds ole dirty ass shit, this hotel needs to be TORN DOWN, the breakfast is horrible eggs don't even get cooked how you think they should be cooked, we asked for room service abt 3 times and got lied to one of the ladies went home and forgot to tell the janitors and they are short staffed!!!! It was only one cleaning person available only good thing I can say about this hotel is that the water gets hot. Don't stay at this hotel . read more

Convenient hotel just east of St. Louis. Rooms are not as updated as some Hampton Inn locations, but overall the location is clean and well-kept. Customer service was outstanding upon arrival - very friendly and welcoming. Price was a bit steep for an older Hampton. Otherwise, my rating would be in the 4-star range. read more

This hotel was a mess. I checked in on their app, came in and got a different room (no big deal). I checked out of my room and they apparently mixed up my room and had me in the original room and the other one somehow. How do you mess that up?!? Then the icing on the cake here was the moldy, rotten apple in my to go breakfast bag. That could not have been accidentally missed and was blatantly done. I would stay away from this property. read more

Hampton Inn St. Louis/Fairview Heights - Rotten, moldy breakfast...to-go bag! - Hotels Near Me - Fairview Heights, Illinois

The hotel is very disgusting and when we were there at least it smelled awful. It was an overall very sketchy experience. We had 2 rooms filled with screaming kids on our floor and we had to change hotels. I WOULD NOT recommend. It is just not of Hilton quality and is a very old facility. The front desk representative was very nice and helpful in our transfer. read more

Hampton Inn St. Louis/Fairview Heights - This is the main floor in the lobby by the elevator - Hotels Near Me - Fairview Heights, Illinois

This place only rates 2 stars because of the staff. They are friendly and helpful. Everything else, not so much. During our four day stay here, the room was clean, but well past its prime. The furniture is "1980's modern", they have added a few USB ports, but nothing else. This is the only Hampton I've stayed at that hasn't installed a mini-fridge and a microwave in the rooms. Old furniture in bad repair, plumbing in bad repair - our toilet was constantly running, the breakfast was not only the cheapest quality they could provide within the guidelines set for them by Hilton, but also was rationed - They had, at 9:00am, 4 slices of bread, 4 pastries, about enough scrambled eggs (none of the other things Hamptons usually have), and leftover sausages from the day before (and in four days, I never saw more than 10 people there, so apparently others felt the same as me). Only when a couple of people asked the person in charge of it for more. food did he provide some more. When we came back to the hotel lo the hotel at 10:00pm one evening, the front door was locked, and we had to pound on it to get let in. The night clerk couldn't open it because it had jammed (apparently due to disrepair). On the good side, when we needed some additional towels on the third day we were there (they don't provide daily maid service), when we returned in the evening they had cleaned the entire room and changed the linen, etc. which was more than I expected. Overall, though, there have to be better options as there are other similarly priced alternatives in this area. read more

I am a Hiton Honors member so I try to frequent hotels that are part of this program. We were visiting to attend our son's wedding in St. Louis. We prefer staying on the Illinois side. This particular Hampton Inn is a little dated. The first thing I noticed was the size. It is a smaller hotel and that is reflected throughout the hotel including the lobby and the rooms. The room was a little cramped, and due to the age of the hotel, rooms do not include a microwave or a refrigerator. However, we were able to obtain a refrigerator that was brought to our room within a few minutes after we requested one. Of special note, is the fitness center. Although it was small, it had one elliptical, one treadmill, and one bicycle. In addition there was a weight lifting bench but no free weights or bar bells, but there was an all-in-one machine. All equipment was Precore and in very good condition. The complimentary breakfast was typical of most Hamptons. Overall, the stay was pleasant. One of the benefits of this hotel is its location. It is very close to a number of restaurants and easy access to the freeway. Personally, I consider the price a bit high considering the above observations. When the next planned renovation occurs, a higher price would definitely be warranted. read more

Dirty and disgusting would be two great words to describe this hotel. The GM should be so ashamed. Dirty carpets in the hall, wall paper peeling off the wall, no renovation in at least 20 years, not even fresh coat of paint. Dirty qtip on my bathroom floor, shower went ice cold in the middle. This place flat out sucks, stay away! read more

This place sucks. Stay the hell away from here! Building looks like it is falling apart. Rotten eggs (literally) served for the most pathetic breakfast I've ever seen at a Hampton inn. Someone should do us all a favor and burn this place to the ground. read more

Older Hampton Inn. A bit outdated. ONE elevator, 3 story's. If you plan on staying for a few days, keep in mind there is NO laundry facility here. This hotel is clean and front desk is friendly. Breakfast is just like any other hotel... simple. 24/7 coffee by the front desk, although I wish they would make it fresh in late evenings as well. Conveniently located by lots of restaurants, freeway and mall. read more

booked a room just for valentine's day/night! before even arriving, I had some issues getting my digital room key (never did get it) and with authorizing a card, even though i had already been charged for the room. I got a message from the hilton app around 1pm informing me that there was a problem with my card and that I needed to go to the front desk asap. I had called a week before and asked for early check in, and the girl told me noon, so we were already by the hotel wasting time until our room was ready and we just headed over. when we got there, the desk woman looked confused to see us because check in isn't until 3. so we had to deal with getting that sorted before we could go up to our room. we picked a room at the end of the hallway. bad idea. this hotel is next to an interstate and we picked the end closest to the road. you can hear every single car and semi, especially when they ride over those rumble strips for what seems like miles!! on top of that the walls themselves are thin. I could hear peoples keys while they walked down the hall and every time someone opened their door (and then let it slam!) there also wasn't a microwave or fridge, the room was incredibly hot, the ac was loud, and I couldn't find any ice anywhere. bed was also not very comfy so I barely slept, which was the second sole purpose of the room. but it (somewhat) served it's purpose for the night without any bugs, gross stains, or rude employees so it definitely could've been worse. read more

Room was great for sleeping. Low water pressure in shower. Only decaf in room. Great towels as usual. Breakfast was pretty bad. Bacon limp and swimming in grease. Potatoes looked as if mixed with dust bunnies. Strange. I couldn't eat any of it, and I was starving. Diamond member discounts provided. Front desk employees well-trained and competent. read more

I don't like to say bad things about businesses, however I hope the owner makes the changes that this company is supposed to have their owners uphold. The pool is dirty, but only allowed 45 minutes per guest with a reservation for the pool. No hot tub . No ice machine in the whole hotel, It's broken. However they give you no option to find any ice. Boils down to bad management. Very difficult getting Wi-Fi. And then this Covid environment we had only one wrapped cup out of 6 cups in our room.. No body lotion in the rooms, one single small elevator for the entire hotel. The front desk woman was nice and helpful getting us on WiFi. But the sad thing , is that we're really positive people and we just wish that we could've gone somewhere else. But it was too late and we were tired from driving. By the way this hotel is remodeling in areas, thats no excuse for no ice machine and a dirty pool. read more

This Hampton Inn definitely needs to be updated. It smells dusty and it looks dusty as well. The bedding was clean as well as the bathroom. But it doesn't change the fact that the hotel room seemed below par in comparison to the average Hampton Inn these days. The price we paid was higher than it probably should have been. ($10-20 lower than a much more modern Hampton Inn in St. Louis). Just a warning, the bathroom is small and cramped. Only one person at a time unlike the spacious bathrooms in the updated Hampton Inns. I don't think I would stay here again. I'd be more comfortable paying the extra $20 a night for a newer hotel. This hotel was chosen because it was cheaper than the others and we only used it to crash for some sleep during our drive from Utah to Florida. read more

We've stayed here a couple of times now when we've been in town for work. The front desk staff is very friendly and eager to help with any odd requests. The building itself is easy to access right off the highway, and has plenty of places to eat nearby. My biggest qualm is during our stay, we noticed alcohol that we had bought was no longer there after housekeeping had come through. We brought this issue to the attention of the front desk-- they were extremely apologetic, took detailed notes on what was missing, and said they would happily replace what was taken. Very professionally handled. But they never followed through on their promise. Disappointing. read more

After 10 hours on the road the last thing you want to deal with is trouble with your hotel room. We checked in online so that we could run right by the desk to get some much needed rest. The desk had a wait for it being late at night. The individuals behind the desk were very professional and calm dealing with a disgruntled customer. When we got to the room we found our toilet wouldn't flush. I told the front desk manager and he came right down to take a look. They offered a new room but we had already settled in and needed rest. I commend the staff of this location for holding true to their brand and doing there best to make sure the customers are satisfied with the location. Asside from the small issue with the toilet the shower heads could do with an upgrade. Great place to stop on a road trip. read more

Though small, very good quality, clean bed room, bath area. Nice Breakfast options. Felt very good to stay here. Dropped a star due to little road noise from the Freeway next to it. read more

Room and hotel were clean. Friendly staff. Exercise equipment - treadmill- was in working condition. Great location.

This was a decent Hampton, although probably not up to par with most. I WILL say that because they accept pets, score. However, there is a $50 fee for pets, which I wasn't made aware of when I made the reservation and specifically asked if they accepted pets. So points off for this. I paid the $50, but at least let me KNOW about it! read more

Looks like these reviews are old, the hotel seemed to be updated and clean. Great friendly staff.

The place is very worn and run down looking, both in the common areas and in the rooms. The room furniture is WAY overdue for replacement -- the desk was beat up, the desk chair fabric had stains in it, the carpet floor in the room was dirty and stained. And it is so close to the highway, that even with the 1960's style air conditioner on "high", it is as if your bed is sitting out next to the highway... it is very noisy with traffic noise even in the middle of the night. The only plus side is that the staff is friendly. (There is free wifi, but it does not work very well.) read more

I am not impressed with this hotel what's ever. The room was $119 plus tax and not worth the money at all. Although they are in the process on renovating and the staff was extremely friendly, I do not see myself staying here in the future. read more

No hot tub, tiny pool, fox news is blacked out on TV but all other news stations come in just fine. Very musty smell as soon as you walk in and also down the hallways. The condition of the American Flag hanging out front is embarrassing and should really be replaced. read more

Bring ear plugs way too close to the interstate, older hotel, not as good as other Hamptons. Windows are not sound proof, pool was unheated, hot tub was closed, exercise room had two old running machines. Breakfast was frozen eggs and fruit cocktail. The non smoking rooms had been converted from smoking rooms without changing the wall paper. On the plus side the staff tried their best. read more

I rarely write reviews but felt compelled to after the experience I just had. I am a traveling physician and checked into this hotel earlier today. I immediately was treated with what I can best describe as "dismissive" behavior by the front desk staff. Maybe it's because I had been traveling all day in casual clothes and wasn't in a suit like the two men in front of me who were treated much differently, I'm not sure. After the check in process I went to my room to find there was no mini fridge. Not necessarily a huge deal except for the fact that I am here for a week for work and had bought groceries prior to arriving as the website featured amenities including a mini fridge. When I approached the front desk to inquire I was told "they need to update the site and he would look into getting me a fridge." Fast forward twenty minutes after not hearing anything yet, I walk out to the front desk and find the above mentioned staff texting. When I asked for an update I was told "yeah there's nothing I can do". It would have been nice if I had been told this instead of sitting around waiting for a response! Save yourself the time and energy and book elsewhere! There are plenty of other options nearby. read more

Unlike other Hampton Inns I have stayed at, this one lacked a microwave refridgerator combo. They also decided to have a construction done which included a jack hammer digging up the floor. The breakfast area was also being renovated and breakfast was setup in two rooms. I am a Hilton member and I was extremely disappointed with my stay. read more