I had new hardwood installed in one room, and existing 30 year old hardwood refinished in an…read moreadjacent room. The goal was for them to match and look as though they were installed at the same time, however I get that's very difficult to do. They look very similar, but the existing flooring is way more orange, even after being refinished. Still, I'm overall happy with it. The new install looks flawless. Communication was really good.

Ill let pictures speak for themselves... Out about $5000…read more Red flags on our invoice. Horrible communication. Please don't let happen to us happen to you. Ive noticed 3 different address's one P.O Box, One you send or take your money to. The one on this site.

Rex and his team came out to measure and provide color and product options for vinyl wood plank in…read morea timely manner in Summer 2019. I was happy with the professionalism, value and install, but less than 9mo later some pieces were coming up and splitting in various places that caused people to notice. I have now called multiple times and can get nobody to reply for over 2mo as to when they can fix and replace these problem spots. He had no problem getting my business, but I don't hear a word from him when he needs to upkeep it.

What a great selection of tiles. I looked for weeks for a kitchen backsplash tile for my new…read morekitchen, and I found exactly what I wanted here. They have so much variety, and the staff was knowledgeable and helpful.

Everyone at Town and Country are amazing! We appreciated their constant communication and…read moreprofessionalism throughout the building process. If we ever had a question or concern they resolved it immediately. Having the Buildertrend app was also a great tool to have all of our documents, schedule, photos and progress easily accessible.

We had a deeply frustrating experience building our home with Town & Country Builders. While they…read moremarket themselves as a custom home builder, our design choices were consistently challenged. Rather than accommodating our preferences, we were often told, "this is how we typically do it." For example, we reiterated our preferred paint choice at least five times before it was accepted--only to later discover the wrong paint had been used. Early on, we traveled from afar and spent 2 days selecting every detail of our home, expecting a smooth process. Instead, poor planning and lack of communication undermined our efforts. Our flooring wasn't ordered until the week before installation, months after selection, and it was on backorder. We scrambled to find a replacement floor, and the company was unapologetic. The wrong bathroom tile was installed. They blamed us and insisted we cover the cost, even though we had image proof of our selection. After multiple frustrating conversations, they corrected the mistake. Wrong light switches were installed, with T&C expecting us to pay for the extra labor. Items were ordered without consulting us, including major purchases like exterior siding & shower inserts. Their organization, communication, and project management were disastrous.We had little insight into what was happening or what was being ordered. Instead of using a modern system, they relied on sticky notes, leading to repeated follow-ups and confusion. Emails went unanswered for weeks or months. Eventually, we purchased our own appliances, which led to retaliatory claims that we had to install our own oven vent-- something another professional confirmed was the company's responsibility and against inspection requirements.We also had a complete lack of visibility into the budget. Updates took weeks or months, leaving us in the dark despite repeated requests. Move-in was a disaster. They failed to provide a walkthrough & purposely poured our driveway just days before move-in, making it difficult to unload furniture. The exterior was covered in dirt, bugs, and construction debris. They insisted it had been cleaned, but we had to demand a power wash. We moved in August 2024 with a long list of projects needing completion before final sign-off. To ensure completion, we withheld our final payment, which occurred in November 2024. The last time we heard from the general contractor, Brad, was June 2024. He stopped responding entirely, leaving us in the dark about key issues. Post-move-in issues reinforced our disappointment. Brad blamed a neighbor's drainage issue on us, even though the problem was caused by a faulty lawn drain that T&C had installed at the neighbor's home. He falsely claimed that our grading & sod caused the issue. Meanwhile, our yard was poorly graded, requiring us to hire another company to fix it. During freezing temperatures, a major leak occurred in our well water pipe flooding the street. Brad blamed our elderly parents, claiming they should have adjusted the heater pump before leaving for the winter. The contractor who installed the heater confirmed the failure was due to faulty equipment and no manual temperature control even existed. To make matters worse, the water pump house was poorly insulated & falling apart upon opening.We hired another vendor to fix the issue just to have running water. Now, more than 14 months later, we are still waiting for T&C to address the matter. They are refusing to communicate with us, claiming we owe $400--something that was never properly communicated. As a result, we paid out of pocket for their mistake, despite it being covered under warranty. Throughout our experience, there were repeated delays, lack of communication, and an overall sense that our project was not a priority. Emails and messages went unanswered, key orders were mishandled, and we often had to chase them down for updates. Rather than take responsibility, T&C frequently shifted blame onto us or vendors.

Had a small rug that was fraying on the edges. Schilling's rebound for me...looked like a new rug…read more Very pleased.

We've been using Shillings for decades; actually all our family has. Terry and staff really know…read morewhat they are talking about and carry top quality products. Their installers do great work. We just had some vinyl plank and ceramic installed-beautiful.

I've had so many floors installed by Yoder Carpets that I've lost count. They are the best in…read moreevery way. I don't even look anywhere else. Fair prices, great installation, customer service that is out of this world. '

We need flooring for our kitchen and dining rm to finish up our remodel. Yoder carpet had done…read moresome other work for us in our bathrooms thru a contractor a couple of years ago. That is why we went back to them. Previously we did not work directly with them other than to pick out product & color. This time we worked with them from start to finish. We had shopped around at a couple of other places. Let me tell you... Yoder Carpets is AWSOME!!! From the first time we walked in the door we were greeted, asked if we were looking for anything specific, guided to the area we were looking for (not just pointed) and the sales associate stayed with us the entire time while we were pondering colors & materials, answered all our questions & guided us to what would best meet our wants. We had color & product picked out in the time we were there. Then Gary came out to measure everything. While he was there, we discovered that the product we picked out would not work. THANK GOD FOR GARY!!!! If we would have went with another person that was also at our house, we would have been stuck with a stalled project while we ran around trying to find a fix. Not Gary, he spotted the potential issue right away & helped us with an alternative plan. Now some real magic - we have a 100+ year old home & here comes Josh who simply worked magic during the install. Having an older home, you are always going to have opportunities, and Josh was able to handle it all from crooked walls to over width floors. He is simply AMAZING!!!! We already have another floor project planned with them and I am looking forward to the results. Not only do you get GREAT customer service on the front end but, pair that with the TERRIFIC installation & on top of everything both projects are right on budget! We will never go anyplace else again for our flooring needs!!!

We used Hoosier Hardwoods to refinish our living room, dining room and hallway. They did a…read morefantastic job. Couldn't be happier with the way it looks.

Hoosier Hardwoods installed a 3 1/4" pre-finished hardwood floor in my home…read more(living/dining/hallways) in late March and I am thrilled with the results. The entire process was completed in a week with spectacular results. The workmanship of Loren and Charlie was excellent. I don't have enough superlatives to describe Hoosier Hardwoods. Francie E.

Best carpet showroom around. Friendly and knowledgeable people. We bought carpet for our living…read moreroom, stairs, and upstairs hall. Had to wait a month for install but was worth it. They even moved all the larger furniture I couldn't move. Had carpet installed in a day. Hauled the old carpet away at no charge. We suggest you go see Troyer before you go anywhere else. Very satisfying experience.

Outstanding family run business - Randy and Amy are very knowledgeable and care about the customer…read more Great attention to detail and quality. Chase and Sheldon did our tear out and install and were very professional and did a super job. They cleaned up meticulously after the tear out and were equally attentive to details with the install. Would highly recommend this business.