If you're a commercial customer you don't want to deal with Kyle or this company. He will gladly…read moretake your money and sign you up, but if you have any problems, questions or concerns he refuses to respond or help you. Half the time it takes days for a response. Most brokers will pick up the phone and help. Kyle can barely get an email response out. We deleted a vehicle from our policy and added a new one and our auto policy doubled. We now pay more for 1 vehicle than we were paying for the 5 previous vehicles. His only response was "will you added a new van" I have asked repeatedly why added a van and removing a van doubles my policy price and all I get is the same response. I'm not adding a Rolls Royce. $900 a month for 5 vehicle before now $1904.83 monthly with the change. Help me make this make sense. NOPE he's no interested. Thanks for your business, but I got bigger fish to fry. Bad business. Just horrible.

Wow!! Rude and not helpful. Go any where else. Plus the rate were much higher then elsewhere.read more

BETH CHAFFEE and STATE FARM are absolutely awful. After being a customer for probably over 12 years…read morehaving insured our home and five automobiles. BETH has been benefiting off of us for the past 12 years. We make A homeowners insurance claim due to a leak in our kitchen. Which took STATE FARM about seven months to pay out for. After dozens and dozens of phone calls to BETH CHAFFEE and STATE FARM to get it finished to get paid for it to get reimbursed. It was a nightmare. People can't control what happens to their home when accidents happen. And when you use insurance for what it's actually for they drop you. We found better insurance through USAA anyway. And when I called back to tell her that we're canceling our auto policy, she apologizes telling me that they had to drop us for homeowners insurance. No, you did not. You did not have to drop us. I told her that she's not sorry and she doesn't care, and then she hangs up on me. Not even confirming with me with a cancellation number or anything. That's just goes to show how little BETH CHAFFEE and STATE FARM cares about people. They just care about money. STATE FARM and BETH do not care about you. All these positive reviews on here are probably fake. The whole Insurance industry is a scam. They don't wanna help you, especially STATE FARM and BETH CHAFFEE. Don't make a claim because she won't answer your calls or call you back. We left dozens of messages for her or anyone in her office and she would never call us back when we had our homeowners insurance claim. Living without a kitchen no sink no stove. They did not care we lived that way for over six months. STATE FARM is awful and so is BETH CHAFFEE.

We have been insurance with State Farm for over 10 years.This office has the best service and…read morefriendliest staff around! every person in the office is extremely helpful ,especially Jennifer , she is a really sweet lady, It seriously makes a huge difference to just have nice, caring staff. Thank you all ~

Coriano Insurance Agency made the entire process of replacing my landlord insurance incredibly…read moreeasy. I received a notice that my existing policy for a rental property was being discontinued, so I reached out to Coriano for help. Since they are a broker, they were able to shop multiple carriers and find the best landlord policy for my situation. I worked with Caitlin B, who was responsive, knowledgeable, and quick to help. She guided me through the options, secured a new policy promptly, and even helped me set up online access and e-statements with the new carrier. Excellent service from start to finish. Highly recommend.

Would definitely recommend. Carley was super helpful, kind, and continued to follow up to make sure…read moreI got the documents in and even preemptively wrote before my insurance expired and offered other, lower priced options for my renewal.

One day I found out my condo insurance had been canceled! Not for lack of payment of premiums, the…read morecompany just wasn't doing that coverage. When I called the agency, they explained they weren't doing that kind of coverage anymore with anyone? Finally they gave me a few names to call, thank you. Karri, at Optimal', worked with me through the whole day to find coverage at was a reasonable price. This took phone calls back and forth. I consider the way it was all handled to be very satisfactorily. They wanted my business and were willing to make it happen. I do know one thing. I wanted coverage that day and I got it.

We were with another insurance company paying way to much. We called Optimal Insurance AZ and wow!…read more What a difference . It's not just about lower premiums... it's about comprehensive coverage at a fair cost. Jeremy was fabulous and we feel really safe and secure in the knowledge that we have the right coverage for reasonable cost.

Terrible response time and customer service...you're not getting it done, Flo. They play a game of…read morepassing off the customer to different agents...lazy and worthless company.

After paying my insurance premiums for many years to Progressive, I found out my coverage is…read moreworthless. On 2/12/26, Claim# 26-519416008, while driving on I-10 taking my wife to the airport, my vehicle, a Ford Explorer, was hit by a GMC truck insured by Progressive. The driver of the truck ran away. According to the investigating officer, the GMC truck was at fault in this accident. I'm a good driver, no tickets and never had an accident where I was at fault. For almost a month I have had a nightmare dealing with Progressive to pay for my vehicle repair. On 3/10/26, almost one month after the accident, I received a letter from Hunter Wells in the claim department stating that Progressive can't find a valid coverage for the incident and they will not be able to pay for my claim. I'm a retired auto body I-CAR, ASE, certified technician. I had already started to repair my car. This vehicle has steps, a handle, and a place for a wheelchair. My wife must have this vehicle to take her disabled mother to her doctor appointments. This vehicle is very safe to repair. I replaced the front fender and door with used parts and they fit perfectly. (see pictures) On 3/14/26, Hunter sent another letter stating the total settlement amount for my vehicle is $7,299.89. There is a catch: Progressive will salvage and keep my vehicle and sell it at the auction for a high premium. My vehicle, a Ford Explorer, was purchased new by my father-in-law. Three years ago he passed away. He made sure this car was in perfect condition the whole time he owned it. I have all the records to prove it. I have put about $5k in upgrades including a platinum extended warranty for an additional 85,000 miles left. This vehicle has a full warranty, just like owning a new vehicle. Progressive, they know I must have this vehicle, and the only way they will pay me is if they salvage the vehicle and I surrender it to them. I researched Craigslist, Marketplace, and can't find a single similar vehicle Ford Explorer IronMan rare edition for sale by owner. Most of the other available vehicles come with a salvage title, are not safe to drive, and cannot be fully insured. It's been 3+ months and the final decision I will not receive a single penny for the damages caused by a drunk driver insured by Progressive.

Ray was great to work with, he was able to get much lower rates with the same coverage's on all of…read moreour vehicles. I may have just caught him at the right time because he was able to get everything from the quotes to contract all in the one phone call. Very through and attentive. Highly recommended

I've been with Ray for 8 years, and he's always been outstanding. He's extremely responsive…read morewhenever I've had questions or gone through life changes, and his knowledge ensures I always have the best policy for my needs. On top of that, he's friendly, approachable, and genuinely enjoyable to talk with. I highly recommend him!

Mota Insurance is an amazing find. Their service is fast and very convenient. I would recommend…read moretheir agency to anyone.

I highly recommend Mota Insurance Agency. Arnie really helped me by getting great coverage and…read moresaving me $200 a month. He has also helped me with my commercial insurance. He responds quickly and gets you answers right away. Really great customer service and very professional. If I can give 10 stars I would. Thanks Arnie for getting me better coverage and a better price on my insurance. I greatly appreciate it.

Gregorio Cadena helped me get the lowest insurance for 2 vehicles and answered every question and…read moreconcern I had. I have dealt with a few insurance providers over the years and I have to honestly say that Gregorio Cadena is the best I have ever had the pleasure of doing business with and I will continue to. Thank you Gregorio for taking care of everything for me.

Mr Charles Palmer is the man you want to see for insurance, I was looking for a particular policy…read moreand Mr. Palmer was very courteous and professional. He gave me quote over the phone and I live close by so I made my way there and he was even more friendly in person very knowledgeable about insurance. I couldn't have asked for a better experience and he's also a Cowboys fan which I am as well. I definitely recommend him if anybody needs insurance at an affordable rate. He cares about his customers. Thanks again man!