Was very professional and reasonably price for work performed. Actually a 1/2 hour early from…read morescheduled appointment. We use them again!

From the owner: Our business specializes in generator installation, repair, and service. We are a factory…read moreauthorized Generac dealer with a factory certified repair technician on staff. Because generators are a highly seasonal field, the majority of our work load is residential and commercial electrical repairs and installations.

Great communication and honest pricing. Worked with my home warranty to fix my a/c and made it a…read morevery easy seamless process. Fixed the a/c quickly and I will definitely use Brian again in the future!

Excellent quick service available when no one else was around July 4th. Can't recommend them enough!read more

Tracy diagnosed our AC problem immediately when the "other company" just kept adding Freon. He…read morechecked the units in the attic and the the outside units and upon careful inspection, found a leak in the condenser Schrader valve. He also fixed our toilet. We are dumping the "other company" and calling Tracy from now on. Tracy is also tidy and cleaned up after himself. A pleasure working with him.

We called four different HVAC service people in the area, Mr. Tracy Tardiff was one of the 4 to…read moregive us a quote. His price was the highest of the three quotes we received. When we decided to go with someone else, all of a sudden there was a $395.75 service charge? Excuse me, but how does that happen? Not once did he mention a service charge, not once did he tell me that there would be an hourly, and not once did I approve a "service"charge.

We had a patio fan wired installed, along with other wiring done in our garage. The price was…read morereasonable and they were great about communicating with us. The electrician (Dan Zimmerman) did a great job and I will request him if I need more work done.

Mr. Electric agreed to provide a free estimate for a residential income property that we manage…read moreremotely. The technician arrived two hours late and met our handyman, who provided access to the property before leaving. Our handyman reiterated that the owner's approval is required before any work is done. The technician quickly identified the issue and then left the property. Afterward, Mr. Electric's team attempted to contact us for the next hour, but we were unavailable. Despite not having received any approval from us, and without providing any estimate (either verbal or written), the technician was instructed to re-enter the home and complete the repair anyway. Later, when my wife called Mr. Electric, the secretary informed her that the work had already been completed, and the amount owed was $478. The secretary claimed that our housekeeper had given approval. While my wife was glad to hear the work was completed, she was confused by the mix-up and the high cost. Afterwards, my wife reviewed the security footage, documenting the entire visit--including the entry and exit times, the time the technician was sitting in the vehicle, and the tools used by the technician. The price being charged was four times higher than what we've paid multiple times for similar services in Gulfport. We're happy to pay for unapproved work due to a misunderstanding, but we're not comfortable paying for the hours a technician was asked to idle in our parking lot. My wife called back to discuss the issue and find a fair resolution, but was met with a combative and unapologetic secretary. No resolution was offered. Things took a turn for the worse when my wife asked me to call the owner, Kenny Moore, to try to expedite a resolution. Before I had the chance, we received a letter threatening to place a lien on our property (see attached Notice of Intent to File Mechanical Lien). What? The next day, I spoke with Kenny Moore. We had a civil conversation, and he apologized for the misunderstanding. I reluctantly accepted his offer to reduce the amount owed to $374.21. When I asked if I could make the payment right away, he said he was busy and asked me to call him the next day to process it. To my surprise, the following morning, I received a two-page agreement (see attached Settlement Agreement 03.2025) from Kenny Moore, outlining eight clauses I would need to agree to before making the payment--one of which included waiving our right to share our experience. I responded, requesting that this particular clause be removed. Kenny declined and insisted the agreement would remain as-is (see attached Email Thread with Kenneth Moore). At this point, we're at a loss as to how to proceed with payment for a service we never authorized in the first place. Summary: * Never received an estimate. * Never provided approval for the work. * Work was completed anyway. * An adjusted price was agreed upon by Kenny Moore. * Kenny Moore later rescinded the agreement and imposed a contract with unfair terms. We have security footage documenting the entire visit and a housekeeper who is willing to provide a sworn statement. Hopefully, this share helps others - especially those managing remotely. Don't be taken advantage of!