I started going here because my trainer works out of here. EVERYONE is happy, up beat,…read moreprofessional, and happy to see you succeed. I recommend it for anyone looking for that 1 on 1 experience, WORTH IT!

Great place with an easy location. Family style gym with big spaces and lots of machines and…read moreweights. Only negative comment I can give is some trainers act a little too juvenile and fray bro like. But all around I recommend.

Way too crowded with people sitting on machines looking at their phones checking social media. Used…read moreto be great before they absorbed LA fitness, now expect wait times to use anything.

Terrible customer service. Most people who work at the gym are either watching their phones or…read morechatting with other employees or friends. The locker room is always a mess, the floors are wet from people stepping into the sauna fully dressed and coming out dripping sweat. Young guys always taking photos in the locker room no matter how many times you bring it up with the management. The gym itself is usually very crowded by younger men who work out in groups of four or more. Many people sitting at machines using their phones and no one mentions anything to them. Really not worth it unless it is the only option you have around.

The Norwalk CT location is Way Too Noisy! The music that is blasting in the space during my times…read morethere is cranked up to almost 80 db as I have tracked it on my iPhone app. That is too loud for me to hear my music through my earphones.

Was visiting CT and decided to go to this gym location. It's definitely a different atmosphere vibe…read morefrom nyc. It's bigger, and equipment are spaced out and are working! I like how there are more than 1 machine of the same kind to make way for other people. Bathrooms are on the same floor, and the black card spa is of decent size. One star down because gym etiquette is not the best at all. I had to wipe down every machine before and after because others don't know how to clean up after themselves. 4 stars because weights are actually placed back to their designated areas.

Horrible customer service.. or should I say LACK THERE OF! I came on a Sunday morning at 8 am…read morebecause google said they open at 8 am. I pre-messaged them on instagram asking what the procedure was to get a guest pass / day pass but they left me on read. That should have been the firs red flag. Anyway, I went in planning on just doing everything in person at 8 am. I took my preworkout & was excited to workout! Get to the door.. that SAYS open at 8 am ......... & then a member let me know that staff doesn't come into until 9 am & I can't come in without signing a waiver with them first........... So at this point, I'm beyond pissed. Have your hours updated, it's not that hard. Or at the VERY least respond to DMs informing people or have something on your website that clearly states how the day pass process works & that you can not come in at the POSTED TIMES. (Ridiculous)

Very big Pros, and very Big Cons at this gym…read more PROS: Equipment CONS: Price, management, and policies There's an amazing selection of quality equipment, all from Arsenal Strength. Not many other gyms will make the investment into actually having such high quality machines, although Iron Vault's cardio selection is lacking (but then again, cardio is not really a draw for Iron Vault's ideal customer). Iron Vault also has a great sense of community, although it feels very clique-y during certain hours wherein the majority of regulars come in. It feels like IV also chooses to hire from within the community it's established, which is a great concept in theory, and very important to building a strong community. However, this unfortunately means the majority of staff comes across as having no customer-facing experience whatsoever working in such positions. Sometimes it feels as if the staff is simply putting in the bare minimum to get what I assume to be a employee-priced discount on membership. On any given day during the staffed hours, I wouldn't be surprised to see the staff on duty getting a workout in rather than being present at the desk. The television selection is great, as it mostly has either CrossFit, Strongman, or any other strength-focused sports on all of the many screens, yet for some reason there were times when it was also kept on a channel that solely played Fear Factor. I don't mind the show, but it's a little off-putting when trying to get a workout in. The $100 per month price tag isn't too off-putting, but I would expect either more attentive staff, more bathroom space, or even locker-rooms to justify it. You'd get more amenities at literally any other gym in the area (even the budget gyms), or you could get an entirely better experience at an Equinox for just $200 total. I recently moved away from South Norwalk, and could no longer maintain my membership at IV. If you cancel your membership at any time during the month, your membership is terminated immediately, despite paying for the full month in advance. They do not prorate your membership in this situation, nor do they just revoke access at the end of the month. Overall, if you like a gym with quality equipment and machines, a decently sized turf/stretching/plyo area, and prefer to workout in the early mornings, this is a great choice. However, if you plan on coming in any time after 2:00pm, be prepared to have long wait times on equipment and to be inundated with high-schoolers, with staff either sitting at the front desk scrolling on their phones, or working out themselves and taking up equipment during the busiest time of day.

Love the vibes. Manager was kind enough to waive my fees as long as I rejoined the gym. Went back…read morewith a clean slate and got in shape. Hands down, one of my favorite gyms in Norwalk

The management are deceiving and try to rob you. I tried to cancel my membership when I moved and…read morethey're demanding that I pay additional membership fees in order to process the cancellation. I ended up just calling my bank and preventing them from stealing any more of my money. Theft isn't covered under the mountain of terms and conditions.

Marcello's class was the primary reason I went to Intensity, his music is always great, his…read moreroutines always high energy, and you always feel incredible after his class. In regards to the woman who was asked to move from the front row and then proceeded to cry ageism and emotional distress, give me a break. You sound like a white entitled whiner whose ego was bruised. If you can't keep up with the moves, you should NEVER be in the front row of any class- ever... Do yourself a favor and go to one of Marcello's classes, you'll sweat like crazy and have a huge smile on your face the whole time.

This is my happy place, especially Marcello's Dance Fitness (Zumba) class. I took a break because…read moreof COVID and am so thrilled to be back dancing ,smiling and getting a great workout! Marcello is creative and keeps class challenging through his varied routines. I highly recommend him. The class is also filled with a wonderful community of women that like to have fun! Try a class- you'll love it too!

If you want the most seamless, stress free gym and fitness experience and it is in your budget, I…read morehigh recommend Equinox Southport. I can't find a single bad thing to say about it. It is extremely clean, not too crowded, friendly and helpful staff, engaging class instructors... I could go on and on. The maintenance staff does an amazing job.

The Facilities were great, and their amenities were top notch for a gym. However, my trip was…read moreruined by the fact that someone stole my Birkenstocks from the Men's Locker room while I was in the shower. Be careful of your belongings at this location.

I love this gym! The 45-minute workouts are unique and challenging. The team fitness format is very…read moremotivating. Coaches are friendly, supportive, and always push you to give your best! Shout out to two of my favorite coaches, Meg and Haley - thank you for all the great workouts!

Amazing new gym focused on team fitness -- emphasis on cardio (HIIT) and strength training. The…read morecoaches are motivating and always give you that extra push when you need it! I am addicted! Thanks F45 SoNo!