Great environment with just about every machine you could need. Highly recommend for any type of lifter.

Good 24 hr gym. Has everything you need. No issues so far.***** plenty of free weights and dumbbells to get a good workout in before 5:30 am. read more

I canceled my membership signed all papers and that was done, fast forward to the 10th of the month I had a charge in my bank account. Confused I called the gym they told me to email someone and that I they had no paper trail of me canceling. Be carful with them this is not the first time I had to dispute a 150 dollar charge from them cause they made a mistake. read more

Average gym. Take note that it's not actually 24/7. They close in the middle of the night (12 or 1am) and reopen at 4.

I hate to leave a negative review, but this gym is terrible. My biggest complaint is the cleanliness. The gym is filthy. The machines have crud all over them, the mats are ripped and dirty, you can definitely tell the equipment is not cleaned. If this gym charged $10-20/month, i might push myself to overlook it even though my skin crawls every time I'm there, but $40 a month for dirty, outdated equipment is not ok. You're better off paying the extra $5 and going to LA Fitness. It's bigger, cleaner, and less crowded. They also don't offer any perks, no guest passes, no free trials, no nada. And I get why they don't want to give a tour or free trial, you'll see how dirty and gross everything is and not sign up. Makes sense. read more

Great new equipment and is always available! Also love that they have a boxing bag to do my boxing rounds on. Great gym!

This place is legit! Have been going here for the past two years. Staff is super nice and attentive. Tanning is free for members. Large locker rooms with clean bathrooms and showers. They will routinely take suggestions for new equipment, with the addition of the glute machine recently. Ample parking, which is so rare in Stamford. Great location. read more

Great gym- very convenient. Friendly atmosphere. Highly recommended to my neighbors in Springdale. read more

Misleading information on hours of operations. Their front doors state different hours, their website is all 24/7, which is not the case. I got sold on a 24/7 operating hours deal, and came to find out the hours vary all week and on the weekends. Granted, hours changed during the pandemic, but there is no excuse to having inconsistent timing of when members are allowed to use the gym in 2023. The staff never answers the phone, which is inconvenient if a member is trying to check what time they open or close on any given day. Hygiene - there was missing tissue paper on multiple dispensers one day, and when I asked the front desk representative if he had any tissue paper left over, there was no response in return, just a blank stare of "Please don't bother me". It would be great if they had a cleaning company do a thorough dusting session of the ceiling once a month, as it's filled with dust, that way members don't inhale the overall dust since the gym is ventilated daily. New floor mats are necessary, as the current ones are outdated and in a bad condition. The gym itself has potential to be in top shape, but not enough strategic management to outperform its competitors. Overall, a decent fitness center if you're OK with working out in the conditions mentioned above. read more

Great place to workout, can access door at 3:00am in the morning 7 days a week. Including the powerful lighting in the tanning beds, free classes, access to the gym's peloton bike membership and the hydro row machine. If your a person that like to workout when there the fewest of people around this would be the gym for you. read more

I laugh at some of the bed reviews left here. This place isn't full of gimmicks or salespeople. It's a gym for people who are serious about working out. Go here if you want to lift weights. Go to LA Fitness if you want to be ripped off. read more

My daughter has been trying to cancel her membership for over a year. Every time she calls gym the manager, whom she has been told is the only person who can help her, is never available and has not returned any of her calls. We've told them to stop charging the credit card, however they continued to charge us anyways. The billing stopped finally for a brief period but we recently noticed we were being charged again. It may be a great place to work out, but their billing practices are a mess. read more

Best gym ever! Been coming here since 2012. The people and the Staff are superb! Better than most packed gym in Stamford.

Great gym been going to this gym for years. I love going to this gym because it open late night and like most gym.

Male staff member who worked the night of 8/25 was very rude an disrespectful. The gym hours are also not clear. Thought it was 24/7 as posted on many spots in the gym and online but turns out it isn't. Very small and had the male staff member staring over my shoulder for the last 10 minutes of my workout waiting to kick me out. read more

At first it's easy to dismiss the gym since it doesn't have windows and is tucked away in a shopping center. However, I have been more than pleased with my experience with the gym so far. I have been going there for about a year now and I don't see myself switching anytime soon. My only big suggestion would be adding a sauna. Pros: Amazing bodybuilding gym. Lots of versatile equipment. Motivated and fit members. Tanning booths. Small turf area. Tons of cardio equipment. Open 24/7. Never too packed. Members have a respect for the gym and put weights away. Spinning room and smaller enclosed fitness studio. Con: Literally underground (as expected). The locker room can use a remodel. Saunas would be amazing. read more

Clean... Friendly greeters... Lots of space to work out... MOST OF ALL, I LOVE THE 24 / 7 option!!! I've gotta say, hands down they beat the competition!!! read more

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I cannot rate this facility on the quality of machines, services, or staff. I didn't get that far. I was looking for a gym to join for the winter months to supplement the fitness classes I take. Unfortunately, there are not many options in Stamford. After much research, including reading through many yelp reviews, I decided Underground would be a good option due to location, hours, and price. I called to find out about getting a day pass to try out the facility before getting a month or several month membership and was told that the only way I could get a day pass is if I accompanied a member. Huh? I said I'd be happy to pay for a pass to try the gym out, but I didn't want to commit to a full month before I knew if I'd actually like the facility enough to come back. The girl I spoke with didn't seem to understand my logic. I asked to speak to a manager, who wound up being very nice, although he gave me the same spiel wrapped in some BS about fire codes and capacity of their facility and other local gyms closing down, etc... Obviously Underground is doing REALLY well because they aren't interested in new members. Yes -most gyms offer a free day or week pass to get you in the door to test the place out. This is a smaller operation, so I completely get that not being their policy. I don't, however, get the rest of their story -not being able to buy a day pass? At the end of my conversation with the manager, he did say I could come down and look at the place and if I came on an off-peak hour, I could test it out. By that point I was so turned off. Definitely not the type of place I'd foresee as welcoming and inclusive. Perhaps they're great. They might be the best gym ever (probs not), but the utterly confusing conversation I had with these people was so off putting I wouldn't even consider stepping inside. Super glad they're doing so well membership wise that they're able to have the policies they do -that's an awesome problem to have, especially for a small business (and that isn't sarcasm)! read more

Great gym to go and get a awesome workout where you don't have to worry about anything but your work out. Tons of great options for lifting between free weights and machines plus the cardio section is awesome. Very friendly people and staff there to help you if you need anything. read more

Primarily a weight machine and cardio place. Weight Machines Many Strive weight machines. Cardio Approximately 40 cardio machines (treadmills, cycles, elliptical, and stairs). Most have personal TVs. Free Weights They have a small collection of free weights and squat racks. Other facilities Class room with mostly evening classes. 3 tanning booths. Cost Yearly: lump sum $380 for the first year and $240 thereafter. Monthly: $80 first month, $40 thereafter Locker room A mix of large and medium lockers. About 4 personal showers. Some litter in the area. Parking In a strip mall with lots of parking available. Atmosphere Energy music, fairly regular people. read more

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A great fitness community! This small gym is situated in the basement of a shopping center. 24/7 access allows members to workout when it suits them best. The crowd is always friendly, but it is never crowded. The staff is friendly, and works quickly to resolve issues or set up new members. The gym seems to be undergoing a transition, and I must say: the newer areas are STUNNING. The locker-room/bathroom feels like that of a luxury gym. The equipment could use better organization, but it is all modern and maintained well. read more

Been looking for a new gym for the longest time and a friend recommended me to underground fitness. I was lucky enough to meet Alexa at the front desk who went above and beyond for the sign up process! Safe to say it's an amazing gym and have to thank Alexa for the amazing service she gave me read more

Underground fitness is my only gym choice in town after New York sports club in Springdale closed its door. I've been going to Underground fitness for a few months now. Happy with all the equipment there, plenty of cardio machines, and weights. The gym can feel too crowded at times, but I never had to wait too long for any machines and it is clean. My only complaint about this gym is ... that perfume in locker room. Oh my god, it is so strong. I understand that they are trying to cover all the sweat and body odor, but this scent is just horrible. I could hardly breathe. If any manager is reading this, please please please do something about it. Replace it with a milder scent perhaps? read more

Underground is a great value! The place is clean and there is plenty of parking. The equipment is above average and the locker rooms are comfortable. Also, included in the membership fee is tanning and cardio classes. I have belong to more than a handful of gyms in Stamford and this one is the best. read more

Easily the best gym in Fairfield County. They have been the only ones open and actually take sanitization really seriously. Staff has always been friendly to me and have been a member on and off for years in between moving. Wish there was an underground in every city! read more

Fiancé and I just joined and we can't get enough! Clean facilities, friendly staff, lots of equipment. So happy we joined this gym

Unbelievable! Tons of cardio, free weights, machines and free tanning for all the guidos... seriously equipped, clean and not crowded.

I've known about Underground Fitness for a long time. Many years ago I called to find out about their membership info and the person who answered the phone was rude and not very helpful. I was new on the fitness scene and the phone call deterred me from wanting to go there in person. Cut to years later when I decided to shop around for a new gym. I went with a friend tonight to check the place out and i am so happy I did! This place is clean, well laid out, not too crowded (even during a peak hour like 6pm) and modern. The woman at the front desk was helpful, knowledgable, kind and courteous. We told her that we were shopping around for gyms and she completely understood. She told us about the membership options and the pricing. The pricing is some of the best available in the Stamford area. She offered to give us a tour and gave us the option of walking around for ourselves- we chose to check it out without her help. They have a lot of standard cardio machines, a turf area, free weights and weight machines. There's a yoga/pilates/dance room and a very cool spinning room. The bathrooms and changing area were clean and their showers looked impeccable. Other reviews have mentioned a heavy perfume scent but I liked the air freshener. More places could use an air freshener like the one at Underground Fitness- it wipes out all sweaty smells and the possibility of catching a whiff of gross body odor. I was really impressed with the facility and the staff. Too many people at gyms are interested in making sales and pressuring people- that's not the way to win new members! The woman at the front desk didn't pressure my friend and I at all. She was confident that the gym was great and didn't once make me feel pressured, try to sell me on anything or use tactics on me to convince me that I had to sign up. Underground Fitness is doing everything right and I can't wait to go there in a few months to sign up for a membership! read more

Nice and clean. Machines clean and modern. Same thing with locker rooms. Good gym for a good price. Love the fact is open 24/7 ! Great investment! And attractive guys to have as a view! ;) read more

The woman answering the phones Tatiana is very rude. I called she answers UNDERGROUND!!! I say is this Underground Gym ? She hangs up . Then I call back and she sais did u hang up on me in a rude pitch .. what happened to good customer service . DO NOT GO HERE read more

PLEASE READ: In response to "STEVEN S." - the person commenting on Underground Reviews: I am NOT a competitive business owner - I have no idea where you got that information from, other than that you're trying to make all your bad reviews seem false. So sketchy. ----------- This review comes from someone who has joined many gyms. I don't do weak or cardio-driven workouts, and I'm not intimidated by weights dropping or heavy lifters. I'm one of them. With that said... Walk in, smells like tanning lotion. It's a gym filled with 20 somethings with ulterior motives, including people behind the desk. I went in for a tour and she barely stood up and just pointed around. First thing she mentioned was free tanning. That should have been my first and last clue. The layout is terrible, it seems as if they set down machines and weights where they fit with no rhyme or reason. There isn't a dedicated area for functional training. There's a box for jumping if you can find the room to use it. Locker rooms are clean but I can hardly breathe because they must spray the hell out of it with lysol. IT'S NOT $19.99/MO as advertised by the gigantic banner obstructing the whole strip of shops. No commitment, it's $39.99/mo for the first year, then it goes down to $29.99/mo the second year. In order to pay $19.99/mo you have to pay upfront fees with a yearly contract - and I believe that is too, after one year. Might as well join NYSC and get a better layout and staff. Not to mention free towel service. I personally give it one star, but if going to the gym should be a scene for you and you want to meet some fellow meatheads, then by all means, sign up! If you're serious about your workouts, don't join Underground Fitness. read more

This really is a great gym. Never over crowded even at peek times. You can always get on any of the equipment. Lots of free classes and a great atmosphere. I also see lots of people pushing themselves so it inspires me to go an extra mile on the treadmill. read more

Don't be a dumbbell, Join Underground Fitness!!! This place puts all other Gyms to shame.. It's open 24/7 365! So instead of craving a midnight snack you can hit the weights at Underground. The gym is very clean, spacious and never crowded. The owner is a great guy and takes pride in his establishment. I'm proud to be a member of Underground instead of a big corporate ripoff. read more

Terrible customer service. I was a member for over a year, and decided to bring my first guest ever- was told by the manager during the day that the guest just had to be signed in before 10pm- came at 9:15pm with my guest and the guy at the desk was giving my friend a death glare, told me he wouldn't let my friend in and proceeded to cut me off and say "I don't give a f*£¥ who told you 10"... I was shocked because I was being very polite and I've spoken with the employee in the past with no issue whatsoever. I was appalled at the treatment we were given. I asked for his name and left. Previous to this, they gave me a front key car to get in that was broken, so for a month, after they lock to doors around 10pm, I couldn't get in. Extremely disappointed in this place for their service. read more

To say that I am elated is an understatement! The gym is so well laid out, the staff is attentive and friendly and the prices are more than fair! I did two walk troughs before committing and each time I was greeted with someone who actually knows about fitness and seemed interested in my goals! The equipment all is well maintained and there is a great vibe too! I am so happy I listened to advice from my co-workers - if you looking for a great fitness facility that focuses on you, then you have found your new gym! read more

These guys care about their business. Will go the extra mile to make sure people have a good experience.

I have recently moved to Stamford and did some research on gyms in the area. Underground Fitness had the best reviews, decently priced, and has what I was looking for in a gym. It is $380 if you sign up for the year (including $140 sign up fee), which comes out to $20/mo., or $40 a month plus the sign up fee. Price includes 24/7 access to the gym, classes and tanning. It's not huge so when it's busy you might find yourself waiting for a machine. read more

I am merely rating this facility based on the 5 minute negative encounter I had with the woman at the front desk. I walked in to learn more about memberships and cost. When I walked in the girl at the front desk was talking to another woman (seemed to be another employee) behind the desk. I stood there for about a minute before they both turned to me as if I was interrupting their conversation. Once they acknowledged me, I asked what the membership costs look like. The girl spit out random prices... $40 down, $40/month or $300 something per year, then said nothing else. I asked about the $19.99 membership poster that is taking over the storefront of the gym, and she said "oh thats nothing, only yearly but you still have to pay an initiation fee". She didn't hand me any type of brochure or paperwork, didn't explain either membership further or even ask if I wanted a tour. Just totally felt like I was intruding on her pow wow and not being cared for what so ever. So, I walked out. Needless to say, I will not be purchasing a membership at Underground Fitness because of this. I am not one to write reviews online, but I couldn't resist. From my experience and some other people's reviews, seems like this gym needs to train their employees on the importance of customer service. read more

To the business Manager...yes you do have a member named David S....I frequent this gym regularly and the upholstery on the benches is torn, locker rooms still smell like dirty feet, members still video tape themselves and leave their gym bags that should be put in the lockers on the gym floor on equipment making us have to inconvenience them by removing it so we can use the equipment. Safe to say that won't change and equipment will still need wiping down after the user walks away from the equipment with the plates still in tact on the barbells. read more

The place is neat but the the owner is a big turn off.. There are only two trainers at night that looks like they know what they are doing!!!! They say 2 for 1 do not believe them ..let the owner explain.... I will never go back... found a gym up the street and I love it... read more