I had a ice maker fail on a 22 year old refrigerator. i called first thing in the morning, and…read moreexpected to be told they would be there 2-3 days later. I was able to schedule a late day appointment, and was requested to send a picture of the model number. it was almost 7 when he showed up. He was polite, asked the needed questions and went to work, quickly confirming the issue. i was told the price before starting, and an hour later, everything was working again. Upon leaving, there was no mess. polite and friendly at all times. I didn't expect him to still work so late and do such a good job. Overall, very pleased with the work done, and for future appliance repair, this will be the first number i call.

AGN promptly arrived to service our dishwasher. They evaluated the situation and identified the…read moreissue and was able to fix the issue by cleaning an existing part. Completed a job well done. Thanks for the great job!

These folks are great! I chose them because their ad said "family-owned" and the owner even…read moregraduated from a local high school. When I first called them, I had specific questions the lady could not answer, so she had the owner call me back. Wow! How nice! Deimy was so nice, knowledgeable and helpful. He answered my questions, and I booked an appointment. The technician, Jimmy, arrived right on time the very next day, having called on his way. I was very pleased with the work he did. Definitely Highly Recommend this company!

Every time they walk through the door, you know you're going to get an honest assessment, fair…read moreprice and excellent work for the cost. We've had them fix nearly every appliance in the house (washer, dryer, oven) and each one has been smooth. Highly recommend this company!

Immediate response!! Robin was great. Took his time and was very professional. The job was a little…read moremore difficult than he thought, but he did it and we are so happy we chose Lux Appliance Care!

Robin did an amazing job. He diagnosed both our washer and dryer quickly and efficiently. I would…read moredefinitely recommend.

I normally do not post negative reviews but I'm so upset about how I was just treated by, John, the…read moreowner of Marathon, I have to post this. I actually kicked him out of my house within one minute of him arriving which I NEVER have done for a service person before. I needed our dryer repaired because heating element was no longer working. My husband had removed the front cover of the dryer to replace the thermal fuse to see if that would fix the problem. When it did not, we called marathon to come out for a diagnostic call. We figured leaving the cover off would be no problem and allow for easy access. John arrived, wasn't particularly warm on the onset (seemed annoyed or stressed). As I led him to the laundry room, I acknowledged that the dryer was partially disassembled. Which honestly was a stretch because it was literally just the front cover off, no parts were undone. He immediately says "Uh, well that's a problem. I can't fix a dryer I can't diagnose." When I paused for clarity, he goes on to say (in an excessively rude and condescending tone) "I mean I'll try because I'm going to charge you the service fee anyway, but you really should have mentioned that in your scheduling. I usually charge an additional fee to put the dryer back together before servicing it." Had he said all of this in a polite tone, I would have inquired about the cost to reassemble the dryer, and then with understanding, say go ahead and do what you need to do. I wasn't trying to withhold any information, And honestly, it wasn't even really disassembled. His tone, approach, manner towards me was so incredibly rude and offensive, and frankly, I don't think he would've talked that way to my husband (or a man) like that. I simply asked him to leave my house. He promptly says " OK, Good luck" With an arrogant tone and then proceeds to walk out of my house and slam the door. Clearly, he doesn't need the business. Ladies, if you want to be treated with respect - AVOID!!

Marathon did an excellent job in repairing my refrigerator that quit on me suddenly. The technician…read morecame out the same day that I called and quickly assessed the problem. He ordered parts immediately and returned a few days later to perform the work and get me up and running again. The technician was prompt, professional, extremely knowledgeable and really nice. I also know that he was honest because my brother has his license in refrigeration repair back east and I consulted with my brother about the work and costs. This is the second time that I have used Marathon Appliance and I will definitely use them again in the future. They go the distance!

Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Amazing quality service on my fridge. Quick to arrive, diagnose the issue and recommend 2 repair…read moreoptions. Communication was very good. Returned quickly with the part and had us back and running in 45 min. Very meticulous and thorough on the clean up. I'd highly recommend Kyle for any future service.

We've brought them out to fix appliances and correct user error!…read more Great to work with.

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

Responsive, personable, and arrived on time. Did a great job and had all parts on hand which made…read moreit a quick repair. Fair price and I will definitely use them again.

I'll never know how well this company can fix things - I can't get a response. I reached out Friday…read moreat 9:40 am. It's now Monday at nearly 10 and I haven't heard from them at all. If you can't get to me, then just say that. Attached photos show my communication and the website that says to reach out via text with "same day appointments available."

I just want to give a shoutout to the owner Duane for helping our church's kitchen get back up and…read morerunning! He knows his way around commercial appliances as will as home appliances. And we were in a predicament so he came the next business day and gave us a very good deal. Can't say enough nice things about him and his company! Thanks Duane!!!