I came in to have my key fob replaced since my previous one broke from a long drop from the third…read morefloor onto the cement. The key itself still worked but the fob replacement was needed. The staff at Ace helped assist me with ensuring the new fob was programmed and working properly before I purchased it. The staff here are pleasant and professional. Job well done. Now no one can assume my vehicle predates key fob options.

Great experience here and great customer service too, Ace is my go to for B&B charcoalread more

Always attentive to your needs. Knowledgeable team members…read morewith helpful approach to my questions. They usually have what I need but not always given the smaller size of the store. Not the lowest price but I find Value in their service. Great place to refill your gas grill propane tank, too!

Burke Brothers Hardware has saved the day on a few occasions. My coworkers swear by them so I…read morestarted stopping here when I need something. I bought a saucer sled here before a winter storm a few years ago when everyone else was sold out. The staff is knowledgeable and always willing to help out. There's no such thing as a dumb question. Recently, I stopped in for a large gas container, but they only had small ones. They did have many other items needed for a storm. They are worth the visit for your next project!

"Boutique Home Improvement Store."…read more When it comes to home improvement stores, Ace Hardware isn't high on my list. However, at selected stores, they offer knife sharpening - which brought me to this particular location. Apparently, the knife sharpening machine is an infrequently used options - as the called associate needed some guidance on how to use. Also, there are size limitations, as my cleaver was too large for the machine. While I waited for the sharpening machine to work its magic (8-15 mins approx), had an opportunity to look around. Emphasis on the amateur backyard BBQ'er. Large spice section and a solid options for grills. Store is small, but I gather there is an emphasis on a more boutique home improvement experience. Price for knife sharpening was approximately $6.99 per knife. Staff friendly and store pleasantly laid Out. Home improvement: 3.7

Showed up at 7 am…read more Hours on internet say 7 am to 7 pm Nope! Opens at 8am I have to drive back later. I ended up going later and they don't actually fix lawnmowers here it is the one in Cary.

I'm all for shopping and supporting local. I went in for a few screws. There was a nice gentleman…read morewho asked me if I needed help. I did and he knew so that was nice he stopped by and ask because I was just about to do find someone. But the clerk at the register was not very pleasant. She seemed short with customers and on the phone. Maybe she was having a bad day, I don't know. But just based on that interaction I think I'll stick to Lowe's.

They sell stainless steel washers that are magnetic. The S/S nuts are non magnetic. They should…read morecheck their suppliers quality better

These guys get 5 stars because it is NOT another big box. Prices often beat the big boxes,…read moreproducts are often a higher quality, and the folks working here are helpful and friendly.

Bought a $700 dollar leaf blower. Took it home and meanwhile while I was gone my neighbor had…read morerepaired my old leaf blower while I was gone. I lived ten minutes away. I never took it out of my truck, never started or used it in any way. Took it back in an hour after purchasing. The manager told me all sales were final and refused to take it back. I explained I was never told no returns. I certainly am used to being treated more professionally with any vendor. I think they made it up because they had no posting or anything about no returns. $700 dollars and last thing I needed was two of them. Should have been a common courtesy especially since unit not even being started or added fuel. My credit card is disputing and removing the payment. Thank God for a professional company like Bank of America. They have professional service.

This is my go to store anytime I need to fix something. Everyone is so helpful. Right when I come…read morein there always someone that greets you and asks if you need help finding something. They have rewards program too, so I get lots of 5 dollar off coupons which works out great when I need to garden or have something go wrong with the house. They also do curb side pick up with covid-19. They have a really great selection of Benjamin Moore paints! If you need something really specific house wise, or lumber/ large items like sinks etc, I would suggest going to lowes or home improvement. But for basic stuff this place has it all and you are in and out pretty fast!

After several visits, here's a summary:…read more Pros: a) Easy to get in and out of. b) They have a good variety. c) Conveniently located. d) Lots of parking. e) Very Friendly staff. f) This is a perfect quick simple option if you're looking to avoid a big box experience. g) They still cut keys. Cons: a) Their pricing is a touch higher than the big box stores. b) Their offerings aren't as plentiful as Home Depot or Lowes.

Very nice employee's thru out the Store. Great price on Propane tank refills…read more Highly recommend Ace Hardware Rolesville!

This ACE Hardware has everything a person could need and somethings you might just want. Associates…read moreare friendly and knowledgeable of the wide selection of products. There are often great coupons to help your budget.

The folks at Wilder's were terrific to work with. Even though what I needed was really small - just…read morea couple of pieces - they took the time to talk to me and even each other to get me what I needed. They were quick, friendly, and efficient. Ashley was the sales person that helped me. He was great. Can't recommend Wilder's enough for their service.

I've doing business with Wilders for years. They're my go to for all things nuts and bolts. Good…read morepeople.

Within moments of entering the store, I'm always asked by friendly, knowledgeable employees, "Can I…read morehelp you find anything?" If I have a specific need, I'm in and out within five minutes. If I'm just browsing, they direct me to the correct aisle so I don't have to wander aimlessly like in Lowes or Home Depot. And if a oroduct is $1-1.50 more than the big boxes, how much is your time worth? No one at HD or Lowes will ask YOU if they can help you find something, you have to reach out to them. Ace provides ol' fashioned customer service. You guys rock! No way you should be listed as only three stars! A couple of negative-nellys wrote reviews 8, 10, even 12 years ago, don't let that drag your reputation down. Five Stars all-day!

Great customer service! Friendly, helpful employees! They always greet you when you enter the…read morestore and ask how they can help you.

Always very helpful The only thing is when your prices are…read morefree times more I can't afford that but I do try to shop at family-owned businesses.

So I went to the Hudson hardware store today to buy something for our lawn mower. A sign at the…read morefront store states: No mask, no entry. I saw 4 male teenagers walk into the store without masks and they were just mowing around the store. Nobody stopped them to question them why they had no masks on! Also, 2 employees at the yard service area also had no masks on. Why do you have a sign at the front door requiring masks if you do not enforce it especially when a lot of your customers are seniors?!?