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    Handy Rents

    5.0 (3 reviews)
    Closed • 7:00 am - 5:00 pm

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    6 months ago

    They are just good to deal with and their equipment is good too. And close to my house

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    4 years ago

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    5 years ago

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    The Home Depot

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    I Highly recommend this Home Depot location for all your building needs. Great experience with…read moretheir service and staff. Clean and friendly facility. I hope this helps someone when looking for fair and honest shopping experience. Very helpful with a family atmosphere. I have witnessed great interactions with their the staff and customers.

    I don't think I have ever been so mad and upset at the absolute INCOMPETENCE of a business in my…read morewhole life than I was at my September 2026 visit to this tragically terrible Home Depot in Cleveland Heights, OH. I'm gonna keep this complaint short and sweet so I don't have to keep thinking about it but basically, I came in to get a specific drill, listed for $119. Parking lot is full of pot holes, first of all. Not great. Then I couldn't find ANYONE who could unlock the stupid drill case for me for 20 minutes. Anyone I asked said they didn't work in that department or have the key. Then I found someone, said that that drill is online only. Nothing else in the voltage I needed was even close to affordable so the guy then grabbed me a version of it that was $169. Fine, I said. I'll make that work. I bring it up, it rings as $250 bucks, and since that worker ran off to his break, they didn't bother changing or checking the price. Since I needed the drill asap, I bought it. Then it didn't even work! Returned it at a different home depot later that day. Avoid this store! It ruined my day.

    U-Haul Moving & Storage at Mayfield Rd

    U-Haul Moving & Storage at Mayfield Rd

    (16 reviews)

    I've rented trucks from UHaul, and thought I'd seen the worst of it (e.g., rolling up a truck door…read moreand being presented with blood-colored splatter on the floor and walls that looked eerily like a scene from a snuff film), but the management at this location said, "Hold my beer." In addition to handwriting a $300 late fee on my contract, they forgot to provide the moving pads. Because I'd picked up the truck at the end of the day. I couldn't address the issue until the next day. I called FOUR times and was immediately put on hold for almost an hour trying to get the pads. Of course, this meant that the movers I'd hired to move my stuff refused to move several items because they didn't have pads, so it took a few hours longer than I'd anticipated, and I was charged for an extra day--for both the rental AND the pads I never received! To add insult to injury, I'm going to have to file a charge dispute with my bank just to get a refund for the pads because no one at the location or from customer service will help me. If you're planning to rent from UHaul, avoid this location!

    I will start out by saying in my years of experience with UHaul in general, which has only been…read moremaybe a dozen and a half times in twenty five or so years, I don't think I've EVER, EVER, had a smooth customer experience - EXEPT for ONE time when they had a location on Broadway Avenue in Bedford, which is gone now, and that was only because I happened to deal with the actual store manager that day. He was great and very helpful, as was the guy working with him that day. This was probably ten years ago at least though. Maybe more. I had a hitch put on my Outback and it was great. EVERY other time was simply to have a propane tank filled up, and I'm NOT kidding, it was never smooth. 100% of the time, and I'll say it again, ONE HUNDRED PERCENT of the time, there are employees working who don't care or are simply overwhelmed with tasks. I have waited literally forty minutes just IN LINE to tell someone I'd like a tank filled because they have ten people in line waiting to be taken care of and the one or "maybe" two employees on duty, work with ZERO sense of urgency. So, I've personally come to the conclusion that they are most likely understaffed and overworked which leads to apathy, and I know in a lot of cases that's just it. Most of the people working there are good people but are working their butts off. Anyhow, I called this location today with just a question, a simple question that would have taken literally fifteen seconds to answer, but when I called a woman answered and asked if I could hold - and I said "Yes", and then I was waiting for fifteen minutes with the same, recorded message on loop every twenty seconds. I just hung up. UHaul is famous for their horrible customer service, in my opinion. How about, you know, STAFF ENOUGH PEOPLE to have a functioning business? I know, novel idea, but hell, it could help your bottom line.

    Handy Rents - truck_rental - Updated September 2026

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