Sucks as a business and they have a say they are great prices and quality buildings and great…read morecustomer service all of that is a lie I bought a building from them and had them out here a number of times with the same issue and now again but nothing it's been almost 5 1/2 months and the district manager John tucker is involved and so far no help at all but keeps dropping the ball can't half reach him by phone leave messages and eventually he calls it seems he lives by being as dishonest as the company in there sayings all lie don't buy from them go where the company actually cares

When we bought the building they talked on and on how it would be no problem to move it when we…read moreneeded to. We knew we were going to need to eventually move the building. So, the time came and we went to get them to move it. Had to show up in person because they would not answer the phone. Should have know it was going to be trouble imediately becauase one of the first things they told us was that their priority was not sell buildings and not move them. This is completely different from what their attitude was when we bought it, and was one of the reasons we bought it fom them. Also, they charged one amount but said they may have to charge another charge if they have to use the "mule". I don't know what that is but it was like another $100 or $150 or something. I don't remember for sure because it never happened at all, and I will get to that. So, the time they were going to move it came close and we still had not heard anything. They never, and I mean never answered the phone. Someone had to go in person anytime any communication happened at all, and this was after we went there and paid to have it moved already. Everytime we got the same thing, they guy is going to be in the area next week, they will call you, whatever that means. They can't call the guy for us? I asked that one time and they said they would but they are busy so they can't answer but they will leave them a message. Like the person working for them is not working for them. I don't know. Anyway, the time the "guy was supposed to be in our area" came and went several times,we had already moved out, and had to be the building out of where we were renting. All together about 3 months were wasted on these people. Also, one of the times that we had to go there, they were joking about how people were mad at them and was laughing about it like it was comical. They even talked about how people were threatening to give them a bad review. The response he said he gave them was go ahead. Then he said he was going to delete it anyway. I don't know if he told the customer that, but he told us that. That is these people idea of customer service, and we are talking about customers that have made the mistake to pay them already. It is a different customer servce when you are shopping. They will tell you anything to get the sale because, to them, that is when they got your money and don't care. So, we ended up having to call someone else that didn't even mention this "mule" and was cheaper. Go somewhere else. You will save money, time and frustration. Especially, if you have to move the building.

While we didn't buy a playset from here, we did have a birthday party and it was absolutely…read moreperfect. We have a 5 and 3 year old and it's hard to find a place that will suit both of them and their 9 year old sister. From the beginning it was just perfect. The staff was wonderful and acccomodating. The entire facility was extremely clean and even had table covers when we arrived. They were beyond helpful and even let us use the fridge to store our waters. You can bring in food and anything else you may need. If you are looking for an outside the box option for your kids -- this is definitely it!!

From the owner: Backyard Paradise offers high-quality outdoor playsets in Greensboro, NC, as well as basketball…read moregoals and trampolines for both residential and commercial customers. Our products are superior to our competitors in terms of durability and affordability. As a smaller company, we take pride in providing exceptional customer service to our clients. Whether you're looking to create a fun and safe play area for your children or want to enhance your business's outdoor space, Backyard Paradise has everything you need to make your backyard dreams a reality.

we have had our Woodplay set for a year to the day of this review:…read more Pro: - Install was professional and well done - Customer service was great in walking you through the process Con: - Quality of the wood/stain finish it showed signs of wear in 6 months on areas that don't have kids on it (roof) - when I called and asked about this, they said all play sets are recommended to have a "service" done 1 year after purchase. - the stain they use is $100/Gallon, if I'm paying $100/Gallon for stain it better not wear off in less than a year because of rain - Cost. you get similar quality from Costco Overall, if I had to get another play-set I would probably purchase plans and build it myself with quality wood.

Kids had a blast at a birthday party here. The staff was friendly and cleaned up after us :)read more

Worst quality imaginable. We paid 2400.00 for a Playset. Within 6 months it looks terrible. Their…read morecustomer service said basically it wasn't under warranty which they promise in the beginning to make the sale. DO NOT BUY!!!! You will be very unhappy! 1 start because they at least will return your call to tell you the bad news.

Their website stated "floor sample sale." We made a 40 minute drive to only find that they didn't…read morehave a single floor sample for sale. Even worse, they didn't have a single floor sample to view and only "place" orders out of catalogues. Highly dissatisfied with the entire experience.

I purchased a large shed from Bunce(12x28). I am pleased with the building …read more However, I feel this company only wants your money. They did absolutely nothing in helping with the building. All out building in NC require a building permit for any wall over 12 feet. The state of NC also requires that any out building requires a hurricane type tie down. At delivery, they level the building and take your picture. So before you purchase a building from this company, don't expect much information or assistance from them. You can read all the other reviews posted, and I have read some of them where people received assistance during the buying process, but I certainly did NOT. If you don't get the building strapped upon delivery, then expect to pay 500.00 for them to come out and strap it down I would not buy another building from this company.

This place is absolutely amazing! The plant selection is endless. They even have bee-keeping…read moresupplies as well. Every person we spoke with was knowledgeable and very courteous. One very kind worker even walked around with my wife looking for a particular plant before realizing they didn't have it. Additionally, they have a wide selection of pots and gardening tools. If I lived closer, I would be here quite often. Great establishment.

Great selection & very very informative staff. The price is the price and their plants/flowers are…read morebetter than the big box stores