He responded very quickly to my inquiry and came to my house same day. Very professional and kind…read more I'd recommend to everyone. Also, easy on the eyes! lol

Updating review to 5 stars, looks like we just had some miscommunication. Wish I had been more…read moreclear, thank you Raphael.

Buyer Beware!! I hired George Grant to install 2 TVs, surround sound, and a security system on a…read morerecently purchased home that I was remodeling. I spent a total of $9533.14. George is very personable and was very responsive at first. However, when it was time to install, there were delays and he/his co-worker left messes behind. This was aggravating but I tolerated it as I needed to get everything up and running. A few months after installation, I had an issue with my TV and I learned that the TV that I purchased through Grant Elite Installations was not what I received. I then examined all my equipment and learned that most of it was not what I had ordered and WAS OF LESSER QUALITY!! I contacted Mr. Grant and he said he would make it right saying it was a distributer problem. I emailed again a few weeks later and he again stated it was the distributors fault. He still didn't refund the difference. I filed in small claims and won a judgement of $2203.95 plus costs and interest. See photos. I urge everyone that left a 5 star review to look at your product - since he did it to me, he probably did it to you!

I recommend these guys for TV installation. Quick to respond with a quote on yelp late at night…read more And they showed up on time the next day. Very reasonably priced. They were very professional, made sure to work with me on the exact options on the TV mount and how it would be mounted (ie - could they hit a stud and get dead center on the wall). I noticed that they also tested the mount to make sure how secure it was prior to adding the TV (even though it was a fairly small 43 inch TV). Also very polite and made sure to vacuum up the small amount of dust from drilling into the wall. I will definitely use them again.

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Not sure about the "No job too small" claim…read more We had a great initial experience with them when they upgraded our Wi-Fi gear and ran Cat6 Ethernet wiring through our house. Nice work, professional, great customer service. Then... not so much. I called them a couple of years later, following post-storm home renovations (thanks, Gulf Coast weather), to get Wi-Fi working again and re-run Ethernet cables. Over the next couple of weeks, when I'd call to follow up, Kimberley would tell me that "the GM is working on the proposal," but never got return calls. Ghosted. Finally hired an independent IT guy to make the fixes, as well as for some followup reconfigurations on the Wi-Fi gear.

Brandon and team showed up on time, looking and behaving courteously and professionally. They gave…read moreus good advice on a configuration to meet our needs and took care of the job: outdoor TV, soundbar, outdoor speakers, and indoor TV installation. A few days later and working around our schedule, Brandon came back once we received a device we were missing to help us install and configure it. Great service, very knowledgeable and reliable. Will use them again and highly recommend them.

Excellent customer service! Installed my home theater system 4 years ago. Absolutely zero…read morecomplaints! Look to rehire again! 10/10

What can I say about Mr. Miller except to say I'm very happy I found him! He is the man when it…read morecomes to electronics! He fixed my old technics receiver and a week later it was done. Been listening to it just about every weekend! And me being a musician and a recent guitar player with Mr. Miller's background working with musicians and electrical equipment. I have the upmost confident he can fix just about anything. Thanks again Mr. Miller!!

Very honest, we called to see if he would take a look at our samsung tv that just randomly stopped…read moreworking. After explaining the problem, he was honest and said he doesn't look at those anymore because they are built to break. I appreciate the honesty and him not charging us for something he knew he wouldn't be able to fix.

I can't say enough positive things about Grand Slam Audio Video! These guys are amazing! We needed…read moreour Control4 system upgraded along with adding a mesh network and expanding our Ring camera/security system. John came and listened (really listened) to what we wanted to do and very patiently explained and answered all my questions. His team of technicians are top-notch and are so pleasant to have in my home. When they finished, they not only cleaned up their own mess but also the disaster that the previous Control4 company left behind. I would give them 10 stars if I could!

We can't begin to express our satisfaction with Grand Slam AV & Security. The patience and…read moreknowledge that the crew at Grand Slam has if off the charts. Their pricing was fair and competitive. The service they provide after the install has been superlative. We have a question they respond in minutes. The service that John, Jared and the entire crew provide is fantastic. -Stuart and Lori Speer

Jay was wonderful, came to my house and hung 75" TV over my stone fire place. His price was the…read morebest and he was on time, told me what mount I should get, and gave me price over the phone and it was very simple. Other place I've gotten quote charged me a trip charge and told me that they charge by the hour but Jay knew exactly what he was doing. He's also a veteran, always good to support veteran business, thanks for your service Jay and good luck on your upcoming fight!!!!

Jeremy was available same day to hang my tv! Very quick and professional ha also concealed the…read morechords in my wall instead of using the kit! Will definitely be using again and highly recommend