We've been going here for a while - they used to have two locations when we first started going to…read morelook at them. They had really good prices back in the day now we're finding that things they post are old pictures to get you to come in or when you get there, things are broken and the prices aren't as good as what they used to be. Will still go because sometimes you get that one deal that you're looking for -

the only place where you can buy a $1000 TV for $350....Chris and Ronelle (owners) are awesome! its…read morebasically a more affordable Walmart/target. They get new products every week. Worth the trip!

Came for a few half inch binders. It was very Easy to…read morelocate them. I appreciate how well Target is organized. The cheapest binders I could locate today for $2.79

Mr. Larry and his team are doing an amazing job running the store. When I first met Mr. Larry, I…read moredidn't even know he was the Director of the store because of how down to earth, personable, and genuine he was with me. He has overseen the sales of Pokemon cards and made it more of a delight than the vast majority of stores (including other Targets). Mr. Larry sees to it that the Pokemon card sales are peaceful. In addition, he has stopped people from taking products to hide them under shelves, or buying more than the limit. I appreciate his excellence and diligence at a time where it is almost impossible to find good customer service and experiences.

So many employees yet not one of them know how to answer the phone. My order was supposed to be…read morehere at 2 pm they canceled it I had to reorder now I'm waiting until 7pm.

People still park at spots reserved for online order pickup, even though signs have been put up to…read morewarn them their vehicles would be towed. Well, many people in Houston are lawless. Sam's should reinforce by really towing some vehicles every day.

Stopped in to hit up the Costco Cafe…read more Numerous ordering kiosks were closed, forcing everyone to use only a few. The staff were earning their pay... they were HUSTLING back there. They were friendly. Wait time wasn't terrible despite quite a crowd waiting for their orders. We finally tried the chicken bake ($3.99) and it was delicious. Also grabbed the famous $1.50 hotdog and soda, which was good as usual. Definitely would stop back to shop as well.

We have loved shopping at Costco for many years, but unfortunately we had a very disappointing…read moreexperience with Angela R at checkout today. We were next in line, and I stepped away briefly to distract my toddler while my husband checked out and paid. About two minutes later, my husband called me over because he was having trouble opening the Costco app to scan our membership card. As I walked back to the register, I realized Angela R had already skipped us and started checking out the couple behind us. I was only a few steps away, but she seemed too impatient to wait for me to scan my card. While my husband and I were discussing the issue with the app, Angela R interrupted to repeatedly tell my husband to connect to the Costco WiFi, which he had already done. Frustrated with the app, my husband responded that he was already connected. Angela R and her helper (whose name I did not catch) then told my husband not to "get loud" with them, even though he never raised his voice or insulted anyone. The entire interaction felt rushed and disrespectful. We would truly appreciate being treated with more patience, professionalism, and respect while shopping at Costco.

Pros: great up-front -- nice showroom, quick delivery if items are in stock, decent sale prices,…read moreand pleasant employees. Cons: terrible once they have your money -- strict policies and poor customer service. Read the fine print! Our sales associate was nice, but I left feeling duped. She mixed up some of the models (like which ones had which features), and didn't tell us about important details for our furniture set (like that it is not full leather). I clearly felt pressured and uncomfortable, which she even commented on, but the sale continued. We were unhappy with the furniture once delivered -- sometimes you don't realize things are a bad fit until you see it in the space. For such a costly purchase, you should be satisfied. I reached out within 24 hours to see if there was anything we could do. TFH bounced me between the sales person, their customer service dept, and a store manager. They all maintained "final sale" -- no exchange/credit, restocking fees, or anything else. I get it. I was asking for an exception. However, there are many other local stores that allow grace periods to make sure that you are happy with your (expensive) investment. At TFH, it seems like satisfaction doesn't matter once they've finished the sale. If you read the fine print on your receipt, you will see strict policies around cancellations, rescheduling, etc, that make it clear they are not on your side. We wanted to seek out a local, family-owned business. Instead of getting personalized consideration and problem-solving, we got pushback about policies and profit margins. This is not a mom-and-pop shop, but a large multi-site operation. If you care about flexible, customer-oriented care, look elsewhere; there is no shortage in Houston. I hate leaving reviews like this, but I wouldn't want this to happen to anyone else. I'll update this review if/when I interact with them again regarding warranties, etc.

I purchased a dining room table here and was a bit unsure of whether I needed the 54 or 60 inch…read moreeven after taking measurements. The salesperson assured me I could exchange the 54 for the bigger size if I wanted to. She acted as if this was no big deal, but it was an entire misrepresentation. I thought I may want the 60 inch, and I called. The salesperson completely changed her position on whether I could make the exchange since the item had already been delivered. This is not what she had said before, and it was the first time she mentioned anything about being unable to exchange after delivery. She didn't deny this nor did the manager. Further, the manager did not take any responsibility for her misrepresentation. He simply stated how he doesn't know what goes on on his own sales floor. We discussed the return/exchange policy, which he interpreted and tailored to his liking. To be clear, it is not the policy I have an issue with, it is being lied to and deceived about whether I could exchange the table. Not once did anyone ever deny what I was told. I ended up being happy with my table, but the misrepresentation of the salesperson and her manager's lack of responsibility are both very concerning. It is dishonesty and a lack of accountability. I rarely have conflicts in business and ask for managers even less. This was a rare exception. Don't shop here.

We went there first in search of pricing out a living room sectional for our new place and TV…read moreconsole. We didn't think much of the outside but it is very well set up on the inside. We sat on a few sectionals and were pleased with their prices, plus many had an additional 20% off. We were then met by Zoe (think that's her name) a nice young lady. Very helpful and not pushy at all. She was able to show us some of the floor models in other colors as well. We went on a Saturday and she said they could deliver as early as Monday, which is unheard of at these times. We said we would look at other places and come back. We later decided we trusted her and liked her style as well as the fact that they can deliver so quickly. They delivered just as promised. They were just a little late but Zoe called early in the day to inform us of this which was greatly appreciated. Great delivery and nice gentleman. We are very pleased with our purchase and furniture. Don't go anywhere else!

About a month ago I had ordered an Ashley brand desk online. They delivered it in the manufacturer…read morebox. There were no dents or cuts in the box. Upon unpacking and putting it together I noticed there was a 1" long dent on the desk top edge. I called Cypress and they immediately delivered a new one out and picked up the damaged one. It was painless. I dealt with Zoe there. Upon her follow up phone call to make sure everything was ok. I told her everything was good. Better than good. I was impressed with their service regarding a $370 desk that I ordered an Ashley matching King size sleigh bed frame from them. A $1250 purchase. Zoe said it would be delivered within 2 weeks as they had to wait on it from Ashley. Which was the normal time frame from other companies. Promptly they delivered, set it up on the second floor and hauled the packing and boxes away. I have nothing but good to recommend Cypress Furniture.

They scammers under paying people for their items and gonna over price them when they sell them…read morethat's scamming and I'll take that to court

My mom has been coming here for years and absolutely loves it. I am not real big on pawn shops but…read moreso far they have supplied our needs and have given great customer service.They have great inventory on a great selection of items. We have gotten 2 chain saw, other tools, and various equipment. The workers are always helpful.

This store deserves so much more than 5 stars, Cynthia is HER. She literally is an expert at what…read moreshe does. Her skills in customer service is beyond and she will take care of you.

Stop calling my phone back to back all day long, the day after my payment is due. The furniture is…read moregets paid every month even though my fridge I bought was roach infested. Stop playing with me.

Great service from Dr. Nguyen in optometry and from Te'Andra and Aaron in optical. I'm teaching in…read moreChina and don't have insurance here so it is much appreciated plus could use my parents' membership cards.

No Customer service, calls kept ringing and no one picks up. Trying to get a hold of a live person…read moreto answer the phone to get a refund for a double charged item. No way no how, not online and you have to drive all the way back in person to speak to someone live. Costco Management need to really get the Membership service up to speed. May lose more members if no service to the members.

Extremely overpriced used stuff for the price, yes everything is organized but let's remember its…read moreused it should not be this expensive. They have an upstairs area for kids, purses and all throughout the store i was picking stuff up to see if they had any good deals, they did not. Not worth it if you are broke and need clothes, furniture. I think people forget what the thrift used to mean. Now i guess it means resellers shop and price items online so places like these take advantage? Idk won't be back

Busy and yet so cute thrift store. Highly recommend coming here. In addition to thrift store it is…read morealso a donation Center. Typically 1 or 2 guys will.come unload your items. Very helpful