Ted Gasper always help me find what I'm looking for and zero tax is icing on the cake!read more

Buyers take caution... First the positive - Sound Pure has a…read moregreat selection of guitars and other musical instruments. Their staff are great and their shipping speeds are almost instant. Now the negative - Should you receive an instrument that requires a return, the nightmare begins. I purchased a $3500 Collings guitar. When I requested information on the condition of the guitar, I was told "It's perfect. I hate perfect but it's perfect" - The guitar arrived and it was less than perfect. Dings, dents and scratches all over the guitar. The bridge was also replaced. I requested a return label for a full refund. The label arrived the next morning and the guitar was shipped back to them, arriving back to the store 24 hours later. I was told that they cannot refund credit card transactions (first red flag) and needed to send me a check. 2 weeks went by with no sign of a refund. I was then told a check was cut and I would be receiving it overnight. Another week went by with no sign of the refund. I sent a message stating that I would be filing a dispute if the tracking number was not provided. I never received the tracking, so a dispute was filed. Magically, the check was sent out 48 hours after the dispute was filed. Check arrived and to my surprise, the refund amount was $250 less than the purchase price. Though the guitar did not arrive as described, Sound Pure found it appropriate to hold back $250. Buyers beware - I have purchased over $20,000 in guitars from this store. I have requested assistance with solving this issue, but have not received a response. Please be aware that if you are not pleased with your order, this will most likely happen to you also. Huge disappointment. Feel free to reach out should you have any questions or would like any additional information.

Very helpful. Very reasonable. We are renting a violin from them and my daughter is taking lessons…read morethere.

Will never understand how this place stays in business. At the moment it's about the only show in…read moretown so I guess local school programs keep it open. Most recently wanted some new thumb picks; sign on door said call for open hours. I left a message saying I could come by most anytime and to please let me know when someone would be there. It's a small purchase and I was trying to be accommodating. No one called me back. I didn't mention that I also wanted to talk about special ordering an upperline Deering banjo that would have gotten them a huge profit. As they didn't want to sell me the picks for it I assumed they wouldn't be interested in selling me the banjo. I had it shipped from the Sam Ash store in Las Vegas.

Top notch repair services with very fair prices and speedy turnaround. Mike was incredibly kind and…read morecommunicative during the entire process and was able to get my tuba looking and playing like new!

From the owner: We are a brass musical instrument repair business. We also offer new and used french horn sales. By…read moreappointment only please.

This is one of the best violin shops I've been to. Shay is extremely fair and very talented at…read morehelping people pick out a violin that's right for them at their price point. He also restores old violins and does a fantastic job. My daughter bought one of his restored violins and the sound was incredible, so much better than a violin that she already had. She used it to play in the Enloe orchestra and got complimented on it. I also bought my Coda bow from Shay and the price was very fair. I would definitely go back to him... and probably will be soon to get my bow rehaired.

The sincerity of this small business is refreshing. It's located facing the Main Street of…read moredowntown Pittsboro so you can park anywhere and walk to it in a very short time frame. My son is 11 and joining orchestra for the first time. He was fitted properly for a violin and I felt confident in their hands. Some info: Rental: $25 a month and no contract. Debited or credited automatically each month. It came with violin, bow, chin rest, shoulder rest and a case. Not to mention ALL repairs are covered and tuning. The $25 also includes accidental break insurance. Value: 70% of each monthly fee is stored as credit on your account towards a brand new violin. They said it takes approximately 2 years worth to get one! By that time, my son will be able to know if he is committed to the violin and can get his very own. How awesome

Just wanted to the the guy who waited on me at 11 am this morning, I traded in one of my amps and a…read morepedal for a killer LTD AS-1 and he tested my amp and pedal and had me out the door in like 20 minutes. I did not get his name but super nice and professional! This is my favorite MGR store out of all of the ones I have been to. Thanks, Gene H

Friendly, helpful staff, reasonable offers, reasonable prices on used gear that seems well…read moremaintained. This is the second time I've sold/bought to/from them, and I'll definitely go back when the itch hits me again.

Great service, extremely knowledgeable. Andy worked on two of my amps and brightened up my P90 on…read moremy tele. Highly recommend!!

From the owner: Vintage tube guitar amp service and repair in the Triangle, NC, for Durham, Raleigh, Chapel Hill,…read morePittsboro, Cary, Apex, Graham, Burlington, Hillsborough, Greensboro, Sanford, Siler City, Ashboro and nationally and internationally via secure and insured shipping. Servicing Fender, Gibson, Marshall, Vox, Ampeg, Orange, Magnatone, Selmer, HiWatt, Park, Standel, Traynor, Garnet, Guild, Supro, Gretsch, National, Airline, Masco, Danelectro, Silvertone, Harmony, Lectrolab, Sound Projects, Premier Multivox, Sano, Kay, Sound City, Univox and boutique tube amps including Dumble, Trainwreck, Kendrick, Carr Amps, Swart, Dr Z, Victoria and others.

Tims a good egg and fixed my martin acoustic that cracked plays great…read more and the best thing he's one of my neighbors.

I honestly can't say enough positive things about Tim at Apex Guitar Rescue. I brought my…read moredaughter's guitar in with a dead pickup and a switch that seemed wired backwards, and told him I knew very little about guitars. With me watching, he opened up the electronics, with a small amount of space due to a PCB board making things tight. He tried moving things around and tried different things but nothing was happening. Then he noticed the switch itself was loose and pulled it out of the guitar and it started working. "I know what it is. The paint on the inside is actually conductive and when this thing got turned, it shorted against the inside. That's also why it seems like it is wired to the wrong side - the switch has turned a full 180." He aligned it back, tightened it up, and everything plays great with both pickups and the switch now aligns with where it should be depending on which pickup is active. Basically everything works great. Tim talked a bit about how the electrical connections can be sensitive, and quickly went over a bunch of other parts of the guitar and aligned, tightened, so many different parts explaining what he was doing along the way. I feel like I walked out with a new guitar, and yet he charged a really modest fee! Before bringing it to Tim, I went to another local shop. One he realized I was not interested in his (more expensive) services other than just fixing the pickup, he was dismissive about almost everything on the guitar and said it probably plays horrible without ever playing a note or even plugging a jack into it, and suggested I buy a new guitar for my daughter. Contrast that experience with Apex Guitar Rescue, where Tim was so honest, skilled, and respectful of my time and money, and even said our guitar is great. I can't imagine bringing my guitar anywhere else. (BTW, the big G has tons more reviews of Apex Guitar Rescue.)

Darin recommended against spending more to fix my older piano and suggest upgrading, against his…read moreown financial interests. And his enthusiasm and expertise about tuning is unmatched.

I'm the Director of Music at an Episcopal church in Chapel Hill with 35 years of experience as a…read moreprofessional musician. The moment the opportunity presented itself I began contracting Darin as our piano technician for our Steinway-B and several uprights. His work is absolutely tremendous. The Steinway, especially, has never felt or sounded better. I've known Darin for years and can attest not only to his exemplary skill as a technician but also his impeccable musicianship and his warm, genuine personality. He's an absolute delight to work with and the work he does is as good as it gets, anywhere.

I want to retract my previous review. I am more impressed with how he handled the misunderstanding…read morein such a professional manner. Please understand we all go through certain ups and downs in life (and I'm not going into details about what happened), but the way he handled it once I understood what was going on impressed me the most. I WOULD use his services again if needed. Kirby H.

From the owner: Atlantic Piano & Electronic Services specializes in Piano service including piano tuning, piano…read moreregulation, piano player automation system repair and installation. We also service Hammond Leslie, guitar amps, keyboards, home digital pianos and more. Authorized service for Steinway, Spirio, Yamaha, Roland, Nord, Kurzweil, most major Brands. Ensuring joy for 27 years.