The wait time and unprofessionalism of this clinic is absolutely absurd. I stood at the window to get checked in for 20 Minutes waiting for the front admin staff to stop their conversation about salad to check me in. I knocked on the counter and tried to get their attention but she kept talking. By the time she checked me in it was 10 minutes after my appointment time. After waiting to get checked in I waited for an hour and a half to even be seen. If you want to see a provider that values your time.. stay far away from this place. read more

This clinic handles orthopedic problems, including back pain and joint pain. The quickest remedy for back pain is physical therapy, injections, and pain medicine. This clinic sets appointments for all patients regardless of their insurance plan. However, you might not get much help after the initial appointment if your health insurance is not one of the preferred types. There are many things you can do at home to lessen joint pain or back pain. Good nutrition, exercise, and weight loss can help a great deal. read more

They could have told me I needed surgery or other interventions, but instead they said to just let it heal and gave me some exercises to do. My primary care doc saw my follow up x-rays after breaking my ankle, and didn't like the look of them. Thought surgery might be necessary. Referred me to the Hanson Clinic. Two weeks later, I was out of the boot and active again. The next month, I was back on duty with the fire department and able to pass the arduous pack test (3 miles with a 45 lb pack in under 45 minutes). read more

Care has been great and horrible depending on doctor BUT admin office staff is horrible! They don't keep very good records of payments and their mistake will cost you. I provided proof of payment and then they said I owed for a different date and different services. I have invoices showing different paid dates. It is not worth fighting as the office staff is obviously changing records and are unethical and should be fired. She is probably embezzling and covering her tracks. I have seen others have same issue so something is going on with billing department/ finance office. read more

I was diagnosed needing a partial knee replacement. I was introduced to Michael Van Manen D.O. at the clinic. Michael gave me a PRP Injection platelet rich plasma (PRP). That same day I was no longer in pain. Here we are a week later and still no pain. I am not sure how long this will last, however, it does beat having a knee replacement. Huge "Shout Out" to Michael and his staff bringing new technology/options to our Pueblo West. Thank you!!!! Darrell D. read more

I had an appointment here a few days ago and it was the worst encounter I've ever experienced with a doctor in my life. The main nurse in the hospital treated me like I was erratic and the Dr. Hanson was extremely rude and imprudent. They made me strip down to my underwear only to mock me and nothing more. It felt like my last appointment here was a con straight out the trump book. The other nurses in the hallway were bickering amongst each other about how the people who got paid the most there were doing the worst jobs and they had to clean up their mess. To tell you the truth, I couldn't agree more with their statements. Too bad they're working under a tyrant; those skills could be put to good use if they were somewhere else. Save yourself the time, energy, and money by not going here. You'd get better care if you just stay home and analyze yourself. I can't believe what a dishonorable and malicious doctor can have a building such as his. He should just retire, because the greed is getting to his old mind. read more

Doctor Hanson told me I wasn't having a allergic reaction to a cortisone shot he gave me even tho I had hives and tingling all over my upper body. He determined this after looking at the hives for about 2 seconds and not asking about my other symptoms and immediately left the room. He also didn't tell me that cortisone can cause sever sun sensitivity. Within a few days of leaving I went to relax in the mountains because I was feeling a plethora of symptoms from tingling to extreme anxiety. I got an extremely severe sunburn that lasted 6+ months. My arm turned purple and I had esteemed atrophy of the muscle and fat in my wrist where the shot was administered. When I called and told them about this they said I should go see my PCP and refused to see me as "they couldn't do anything". 1 year later and I still have issues with my skin and wrist. I understand that I had an allergic reaction and that's not the doctors fault but telling me I'm not having an allergic reaction when I most certainly am is malpractice at it's finest. Lucky for Dr Hanson I'm not the type to sue but I would like to warn others. Dr Hanson will not provide you with safe or adequate medical care avoid this place if you value your health. read more

I wouldn't even give Charles Hanson 1 star, but I had to to say what I have to say. I went into Urgent Care after falling on my elbow at my daughter's birthday party at the skating rink. They did x-ray's and the nurse and doctor there were very gentle because they clearly saw a fracture of the tibia at the elbow. The doctor sent my x-ray's to the radiologist who confirmed the fracture and I was sent to see Charles Hanson at the Hanson Clinic. After waiting for well over an hour to be seen, the nurse kept coming in to ask me questions, before I ever talked to Mr. Hanson. Mr. Hanson walked in, with nurse in tow who had her computer in hand. They both sat down and here is what happened. Mr. Hanson said so what happened here? I went to respond and he said "No, I am not talking to you. I'm talking to her and pointed at the nurse. The nurse went on with "43 yr old female fell on ice at ice skating rink...." I butted in and said no it was at a plain Ole skating rink. Mr. Hanson seemed to be irritated that the patient was talking. He then told my I had an old fracture, not a new injury. I explained to him that I have never injured my elbow and he blew me off. He said he was going to put me in a moveable brace so my muscles do not atrophy and the place would call me to be fitted for a brace. 1. I never got a call about getting a brace for my arm. 2. I talked to another, we'll respected, orthopedic surgeon and he actually got angry and said there was absolutely no healing in this injury. This was a new fracture and I should not be bending my arm and I needed another x-ray in 3 weeks. 3. I showed the x-ray to my family practitioner and she said the same. It is a new fracture. So, 5 different medical professionals said I fractured my elbow and not to listen to Mr. Hanson because he is completely wrong. Horrible bedside manner, never even talked to me (the patient). Misdiagnosed me, which I was told by 2 other doctors that I could have ended up with permanent damage. Do not go to this man? He his old, and needs to go back to school and also go through some kind of training on how to speak to people. Horrible experience and horrible man. I do not consider him a real Dr.! read more

Moved to area and was recommended by individual to go to Dr.Hanson. Made appointment to see Dr.Hanson. Upon arrival the first visist had to wait 30 minutes beyond appointment time. Finally got in to examine room and was seen within 30 minutes. After being seen by nurse and doctor I was told no medical records was transferred from prior doctor. Nothing done. Was given new appointment and told to call prior doctor and get all records sent to Hanson Clinic. So next day I call prior doctor an ask why records were not transferred. I was told that they had been already been sent and had a email conformation to boot. So I called doctor Hansons office back got them to check and was advised yes they did have them.Got in on second appointment waited 11/2 hours to see Dr Hanson. He looked st my MRI and Exrays and tells me nothing is wrong with me. Keep in mind this is the same Xrays and MRI that three previous doctors said there is a problem. So he as a medical doctor said that three previous doctors basically don't know what they are talking about. This is incompetency at the highest level. He never once asked me how I was doing in regards to my medical condition nor did he even care. This will warrant that legal implications will follow. He basically tells my insurance that there is no problem and that my pain and suffering doesn't exist. I don't sleep now because of this and having pain and mental issues as the result of his incompetency .Please be for warned this is not a doctor I recommend. read more

Don't make any other plans for the day of your appointment. We have been to clinic multiple times and we have never been seen on time. Minimum wait 45 minutes. Today we are approaching an hour wait. I think hanson is a decent surgeon, but he needs to get his clinical practice in order. read more

This place has some of the worst customer service I've ever dealt with. After months of dealing with a ankle injury I finally get down to scheduling surgery and am told i will have to find a different provider. Nothing to do with the doctor it's the billing department and front part of the front desk. They are rude and do not return phone calls. read more

i took my lgbqtia child and dr. hanson kept dead naming him and mis gendering him even after being politely corrected over 10 times. last straw was dr. hanson looking him in the face and misgendering him agaun deliberately. wouldn't recommended taking your lgbqtia family memebers herd. read more

Date: May 27, 2019 Re: Doctor Hanson MD - Hanson Clinic Pueblo West, Colorado On May 27, 2019 I took my mother Rebecca to see her sister Henreta & go with Henreata to see Dr. Hanson M.D. Hanson Clinic 109 S Burlington Dr. Pueblo West, Colorado 81007. 719.766.9000. We drove from North Colorado Springs to Pueblo West, Colorado. We arrived about 11:00 at the rehab facility. Henerata fell and broke her right arm at home & had surgery to repair the damage. Henreta suffers from decreased sight, parkinsons disease, limited mobility, limited speech & other health issues. When we arrived at Hanson clinic, Henreta was transported by a medical transport company. Rebecca is her sister & helped Henreta with the needed paperwork before seeing Dr. Hanson. My mom Rebecca & l asked permission for her & I to attend the appointment. We were granted permission. The medical assistance stopped to take her vitals with a concern about her blood pressure 82/67. When we walked toward the exam room I noticed a older man in the room at the end of the hall talking to someone with the door open. When we got settled in the exam room the medical assistant took Henreata to get x-rays of her right arm. With the door still open at the end of the hall I heard a man, which I know now is Dr, Hanson, Dr, Hanson asked the lady in the room if she was still taking birth control & she needed a shot in her abdomen. I thought this was strange discussing the health of a female patient. I did hear her respond that she is still on birth control & she was ready for a shot. I noticed that the female leave the exam room with a cast on her right leg & was using crutches. The medical assistant brought Henreta back to the room and reviewed her x-rays. He stated that the Dr. would need to review the x-rays. Another man came into the room & was taking notes for Dr, Hanson. The male medical assistant came back to the room & said that he needed to take additional x-rays. The medical assistant took Henreata to the x-ray room. Suddenly Rebecca & myself heard a loud voice giving commands in the x-ray room. Rebecca stated that she was going to see what is going on. The berating continued as I walked to the x-ray room with the door open. I saw and heard Dr. Hanson screaming at Henreta to get your feet moving, stand up, hurry up! As I stood and watched with concern Dr. Hanson began to lecture the young medical assistant on the proper way to take x-rays. All three men were holding up Ms. while Dr. Hanson continued to give orders to move, stand up, let's get going, move your feet, move your body in this direction. It was clearly visible that Dr. Hanson was frustrated that Ms. could not move as quick as he demanded. Dr. Hanson saw that I was observing this elder abuse & shut the door in my face. I approached the front desk telling the young lady that I need to file a complaint against the old man who has been abusing verbally Ms. Autobee. The lady at the front desk said that she would get the information needed. I noticed that Dr. Hanson, his assistant & the medical assistant came out of the x-ray room taking Ms. Autobee back to her exam room. I said to Dr. Hanson that I saw & heard how he was speaking and treating my aunt. I told him that he should be ashamed of himself, how disgusting his behavior was, that we expected more from a Doctor & I will be filing a formal complaint against him for his disgusting treat of Ms. Autobee! read more

I have been a patient of Dr Klajnbart for the past 6+ months. The staff very friendly, efficient and professional. Dr Klajnbart in an outstanding surgeon and I would highly recommend him. Their physical therapy team very caring and concerned about their patients well-being. read more

March 2019. 40 minutes waiting room 2 hours in the patient room. Thought they forgot about me. A loud nurse entered she talked to me so loud I felt the whole clinic heard my business. To discover she was conditioned to talk that loud for dr Hansons hard of Hearing. I went in for an arm that hurts I cannot use, he had me take my shirt off then they left for awhile leaving the door open shirtless. They both returned neither had any empathy or emotions like robots. I did not feel like a patient, I felt like a number and the nurse kept reading my info and addressing me as {subject}. * The doctor spent the whole appointment criticizing the nurse helper as if she was poorly passing a medical review and I was the pawn subject for the nurses school class. Nothing about the appointment felt about examining and taking care of me?? My arm exam was poor, and again he told the nurse not me what he was finding all in medical terms as if I should go to medical school to know what he's saying. Again no empathy that a surgeon should have? He didn't seem to care or even pay attention to the pain I was in, and had a lot of questions about my other disabilities and if I used pot or not than to be focused on my arm. I was given no info on a return date, just that id get an Mri. Where your clinic or some outside company. Who's calling me and when and where. He didn't even give me any advice on what kind of splint or arm brace or sling would be best. No medicine prescript for my pain, he didn't even give me no brainer advice like use iboprefen like most cop out doctors do. I had already brought xrays in, and no advisement on them either. I made sure to take them with me on my way out for the next doctor I find. He literally kept answering all my questions by telling it to the nurse as if she was the patient not me?? So I Just read these other reviews and was like wow I am not surprised these things happened to other people too, and I am here to back up their statements. Now I need to find a real doctor all over again.. read more