My sewage pump to my drain field stopped working and sewage was coming up drain. I had my son, his…read morefamily including father in law on the way up from the cities and its now Friday 5pm. My wife called a local out fit and left message I called Laneys and was on the phone for quite a while with them ruling out that the line to drain field could be frozen then he helped me by pass the electricity to the switch and the pumped but only shut off by pulling the plug, so I could use 30 gallons and repeat. Next morning Laneys had a guy out before the other plumber even called back. He pointed out the cover over pump also badly needed to be replaced fixed my switch in a couple days replaced and sealed cover. I wanted to write this because I read the other review and I thanked again the Laney people at the home show.

(This happened last summer) I have a lake home that needed a new well pump. So I made a call to…read moreLaney's so they could come out and install it. I had already bought my own but when the guy got there he said that it was too small. He told me he could install it but he would have to run to the hardware store to get the pump but was nice enough to tell me that I could buy it myself for half as much as Laney's charges. Having SOME knowledge of plumbing I decided I would go buy the pump, all the fittings, and do it myself. Because it was all copper before I decided to do copper again. I cut the pipe to proper lengths and put everything together. When I put the copper together I used this solder-less glue I found at the hardware store. After I primed the pump I turned it on and it pushed out the water that was used to prime and then no more water. Which meant it was a problem between the well and the pump. I removed everything that I had installed from the pump to the well. Then I called Laney's thinking they could solder the copper fittings and that would be that. The guy came out and pointed out that an end cap wasn't shut(dumb me) so I told him to fix it up and thought that would be that(maybe an hour of work) As he worked I was painting my cabin. He came to me once telling me he needed to go to the hardware store. I lost all track of time while I was painting and finally he comes back to show me what he's done. Turns out he removed all the copper(even the line to the house which was FINE) and replaced it with poly. When he explained it to me he said he went to poly because it was cheaper. When I received the bill I realized a few things 1. while poly is cheaper than copper it isn't when you've already purchased and cut a ten foot stick you purchased at the hardware store(not to mention the fittings) 2. They were charging more three hours of labor for a job that took me an hour so I wanted an expansion of time since I knew he ran to the hardware store. They told me that they had GPS on their vehicles but it malfunctioned. Now since the plumber had been there before I feel that if they need to run to the hardware store that's on their time not mine. I filed a complaint with Better Business Bureau. Laney's then contacted me to say they would take off two hours of labor and agreed that the plumber should have let me know he was switching to poly. Then the BBB called saying Laney's is denying any wrongdoing, but have agreed to the payment of labor and that Laney's and I have agreed to no longer do business. Won't be calling them again.

Shawn was very quick to get back to us about quote to fix our AC. Within a couple of days he was…read moreback and got it all fixed up. He did a great job repairing a mess from the person that installed. Great price and very happy with the results. Would definitely use them again and recommend others to them as well

From the owner: Lakes Area Mechanical LLC provides residential heating services, residential cooling services, HVAC…read moreUV light installations, radiant floor heating, and whole-home air purifier systems with over 35 years of experience in Detroit Lakes, MN.

We requested emergency service Saturday (March 15, 2025). It was a stormy, icy morning and a…read morerepresentative drove from Browerville to Dent! Simon analyzed the situation, clearly communicated what he thought was wrong, but was unable to fix without certainty or parts. He provided info to a Senior service person for Monday. Simon left us 4 electric heaters that kept us toasty warm. Early Monday Russell arrived, did a thorough review, drove back to Perham for 3 replacement parts and had the furnace running like new by noon. We were satisfied with the work, communications and the care they showed for our well-being.

I'm grateful for the speedy response, the wise eyes that found the problem, the professional…read moretechnician who got me up and running. Thanks Aire Serve. Thanks Essers.

They came out and spent 5 minutes looking at our kitchen sink. We called them back a few times…read moreabout fixing the problem because they said we needed an entirely new kitchen sink. Nobody ever returned our phone calls. Instead, they sent us a bill. They have extremely bad customer service. I don't recommend them.

Not only are their prices higher than others in the area, their customer service is terrible! After…read morepaying $1000s for installation of new hot water heater, water softener and hooking up well pump, they don't offer any instruction on shutting down for the winter (at cabin). Also had them out to see about a potential leak in the bathroom and they charged $175 to run the shower and flush the toilet a few times then said there's no leak and couldn't tell where the water was coming from. When I questioned the charges, they locked our account from rec'g any service in the future. Would definitely NOT recommend!