I called this office looking to transfer my policy from another office in Auburn that I'm not happy…read morewith. Keith Thomas gave me a call the day after I called and told me that he isnt allowing any local people to transfer to his office!!!!! can you believe the nerve of these people!!!???? I have been with state farm since I was 17 and im now 47 and this is how they treat me.......I have had a new car for 5 months and recently they raised my insurance by 50% without my permission etc.......they office i wanted to transfer from had a guy call me yesterday and he kept calling me "buddy" instead of my name......he was so unprofessional i had to stop him and tell him to be professional and call me by my damn name instead of insulting my with his dude "buddy" talk! These insurance companies are in for a rude awakening when all of their customers leave the state as they BEG for all of us to come back!!!!!! STATE FARM YOU DONT DESERVE ANY OF US TO BE YOUR CUSTOMERS OR TO PAY YOUR WORTHLESS SALARIES!!!!!!!!!!!!!!! WHAT YOU ARE ALL DOING SHOULD BE AGAINST THE LAW 100%!!!!!

Wonderful folks. Needed to shop my Homeowners insurance and they got back to me right away with a…read morereply and an offer of a HO Policy. This was better than my existing one of many years and was more reasonable. No upsell, just excellent information and even in this craziness of office closures and mandatory off-site working, Marianne was able to email me all the forms I needed and answered all the questions I had. Highly recommend.

I love the personal touches the Henshaw agency provides. They answer my questions no matter how…read moresmall and always make me feel important. Ryan recently reviewed all my policies with me and showed me ways I could save money. His team is always friendly and helpful. #customerforlife

This office offers amazing customer service. I received my auto insurance quote quickly and…read moreeveryone was really polite and professional. They took their time to answer all of my questions. I highly recommend this office.

After neglecting my taxes for years and receiving countless letters from the state and federal. I…read morewas fortunate enough to catch this wonderful family ran business that was willing to help me. I had a couple other local places, turned me down, frustrating but all my fault. Totally pleased with the service down for pricing, it was absolutely in line. And she was able to explain way that was easy to understand. Thank you, Liz and Charity for all the help.

The good was she got back to me! She's not taking on clients since it's tax season, but she was…read morevery nice to tell me why she couldn't and suggested I call in May, which I plan todo!

Quentin is the most professional tax man I've seen in years. He is straight to the point and will…read moretell it like it is. I was very impressed by how fast he was able to handle my tax situation and will be using him from now on ! He was referred to me by a good friend, thanks Aaron !!

Horrible. This woman should not be allowed to do taxes! She cost my sister's family thousands…read morebecause she not only failed to enter their deductions, she also failed to file their 2006 taxes, which she was paid to prepare.

Well they did my 2023 taxes, but decided I wasn't big enough/special enough to continue. Threw me…read moreout...but then just one little old lady who makes under $200,000.

Patient and quick service. Very happy with them. I gave them my tax info at the last minute and…read morethey responded brilliantly and got my tax return done before the deadline. Couldn't be more impressed with their performance.

This review has been long overdue. The team at Nevada…read moreCounty Mortgage helped me purchase first home in March 2021. As a millennial, first time homebuyer I was constantly underestimated and had some not so great experiences. Previous to them, I had been to 3 other mortgage companies and one even told me to my face that they wouldn't make money off of me. The others would take weeks to hear back from and I was near the end of my rope. I'm not sure why it was such a challenge to find a responsive, professional and caring team but I am here to sing the praises of Nevada County Mortgage. They fought tooth and nail for me to get into my home. They understood my budget and never made me feel less than or like just a number. They don't forget who you are/your situation and were the best collborators. They were incredibly responsive and would be on email at all hours which was super helpful for time sensitive materials. Even almost a year later I am still able to email them with random questions and their thoughtful responses let me know they're on my side. I'm now plotting on my future second purchase and can't wait to work with them again. They also can loan in the ENTIRE state of CA! Don't even call anyone else. This is the team you want to work with. Paul and Shelly are Rockstars!!

These guys are the absolute greatest! 5 stars just doesn't seem to do them justice. This was the…read more5th transaction they've helped me with in the past 4 years. Wendy got me the terms i was looking for and required very little leg work on my end. They did it all. The staff at Nevada County Mortgage is AMAZING. Not only are they knowledgeable, very professional and attentive to detail, but they are very friendly and an absolute pleasure to work with. I will choose them every time. I recommend them to everyone i meet. Well done guys!!

We have been with just for years!!! 20/10 She is on point ,…read morewe get the best service , our return is back within weeks , she's helped me with my business and filing. She just great

Becky is amazing! She is professional and very accurate. She takes her time. She is a great person…read moreand tax preparer. She always takes clients calls and answers all questions. I would not take my taxes anywhere else. Dora Valenzuela

AVOID BANKING WITH PLUMAS BANK. They approved me for a line of credit and had me come into the…read morebranch, only to later make excuses about incorrect "verbiage." After that, they completely ghosted me--no calls, no emails, no updates. Weeks later, I had to follow up myself and the only response I received was a denial letter in the mail a week later. This was a total waste of my time. The lack of transparency, accountability, and basic professionalism especially from branch manager Ana Rodriguez is unacceptable. STAY AWAY.

Poor customer service and rates are a joke, each time I have recently came into the bank lobby, the…read morefirst teller is always they sane, she questions you instead of greeting the customer, then when you indicated you need to speak with a representative she rudely says, you can wait over there, pointing to a bench, no would you like something while you wait? Then to find out how low their interest payments on savings is they offer a better rate, do that before you loose the customer, so glad we know longer bank with this bank, they are financially incompetent or just a ripoff, but be warned better rates are everywhere.