Stored our extra furniture and summer clothes at this facility after we moved. When the weather…read morestarted to warm up we went to get our clothing. When we arrived we found that our unit was flooded from a roof leak. All of our clothes were wet and mildewed.

The customer service provided by Shumeka Brown has been beyond amazing. she has been very pleasant…read moreto work with. She's been polite, professional and accommodating. I've had a few personal set backs but Shumeka has worked with me at every turn. I'm beyond pleased with their service.

The worst!!! Originally under advertisement for 19.95. Then after I put in my credit card info, it…read morewas 29.95+1.19 per mile, + fill the gas tank back to where it initially was. What's the 1.19 per mile for???? So somehow 19.95 turned into $115.12!!!!!!!! SCAM!!!!! I just had move a dresser to one place to another. Single mom on my own! Will NEVER use them again!

From the owner: Vigilant Self Storage offers climate-controlled units (5x5 to 10x30) in Chester, VA. Great for…read morehomes & businesses. Features secure access, 24/7 availability & online rentals. Close to John Tyler Community College. Rent online today!

Love this place, staff is friendly, you get a one time waiver every 12 months for a late fee…read more Storage is good. Always clean, and always feel like I can come here and not be judged for why I came in to pay with card instead of online.

I have been a loyal customer at Advantage Self Storage since 2012, with two large storage units. I…read morewent in today and inquired about a smaller storage unit and asked them if there was any loyalty discount. To which I was met with rudeness and obnoxious replies. So loyalty means nothing to Advantage Self storage, not even enough to be polite to a customer of 10 years. Would not recommend. I am truly disappointed and dissatisfied with their service.

Just finished a call with Dylan Villegas at the corporate office whose professionalism and planning…read moreassistance were top-notch, bar-none!!! Every staff member engaged over the few years of utilizing this organization has been on the same level. Courteous, helpful, thorough, knowledgeable, professional, and simply amazing overall -- a consistent of approach hard-found in today's business world. And I'll not forget to give high props to Kiana E. at the Call Federal Drive location in Richmond, VA where my personal belongings are currently stored. Whether or not she's received a raise recently, give her another one! She is not an expendable or lose-able employee, she is an absolute keeper, and any organization blessed enough to have her on staff will be wise to take exceptionally good care of her!!!

WTF? called for a price on a storage unit, price doubles in 3 months? Listen mini, customers want…read morestraight forward pricing, no "so called Specials" or internet bait and switch, then it doubles in 3 months? you're NOT very confident about your pricing if you can't just tell the customer upfront what the REAL price is. 160 internet price for a 10x30 then 333.00? shop around. Thanks for nothing Derek.