I had a really disappointing experience with this Vrbo rental. When we arrived, the place was…read moreclearly not cleaned properly -- there was dog hair everywhere, on the floors, furniture, and even on the bedding. It made the whole space feel dirty and uncomfortable. On top of that, communication with the rental company was extremely frustrating. It was difficult to get responses, and when we did, they were slow and unhelpful. We reached out about the cleanliness issues and never received a proper resolution during our stay. Overall, this was not the experience we expected or paid for. I would not recommend this property unless significant improvements are made to both cleanliness and customer service.

We rented a home through Roelens Vacations in Cape Coral that was materially misrepresented…read morecompared to the listing photos. Numerous amenities were broken or missing upon arrival, including nonfunctional appliances, broken doors and furniture, missing outdoor furnishings, dead lighting throughout the home, empty propane tanks, and torn screens letting bugs inside. We documented everything with photos and promptly reported the issues. Staff visited, acknowledged the problems, and said they would follow up--but after that, communication stopped entirely. Even after speaking directly with the owner and receiving apologies, no resolution or refund was provided, and our formal follow-up went unanswered. We spent a significant portion of our vacation dealing with issues that should never have existed in a professionally managed rental. Based on our experience, we would not recommend Roelens Vacations and suggest others proceed with caution. https://photos.app.goo.gl/wNwPfJdkEgDeTSUT7

No heated pool! Dirty rugs, blood on the pillow, and had to clean our own stove before we could use…read moreit! We rented this home in January 2016 and although the home was promised to be "in working order" upon arrival, we were left with cleanliness issues to deal with and a non-working pool. The home representative checked us in in and stated everything was fine. Once we looked around and tried the pool we notified them immediately that it was not heated. The problem was not fixed until 2 days before we were to leave on a 2 week stay! The rep was so lazy they even tried to get my 81 year old Aunt to fix it with him on the phone. Not once did any of them bother to check the actual pool temp when they came out. Rather, they kept telling us to "wait 24 hours" for it to heat up after each call. The owner refused to give us fair compensation for not having use of the pool the majority of the trip. He even tried to charge us for excess electricity - for the pool pump - on the pool we couldn't use. One big headache for my family! Looks can be deceiving! Find somewhere that stands by their word.

From the owner: Villa Aqua is a Magnificent 3 Bedroom Villa on the Honolulu Canal with easy access to the…read moreCaloosahatchee River and Gulf of Mexico. It is a completely remodeled Seasonal Vacation Rental and available for your perfect Southwest Florida vacation. The kitchen, nook and family room area, as well as the Master and Great Room, are totally open through French doors to the lanai and large solar heated pool. There are ceiling fans throughout to supplement the breezes off the canal. Located just west of Del Prado on SE 12th Terrace, Villa Aqua is in close proximity to restaurants, shopping, and entertainment.. This location on the Honolulu Canal, with a large dock, provides powerboat access to open water in less than ten minutes. There is only one 11.5 foot bridge between Villa Aqua and access to the River and Gulf of Mexico. Either by land or by sea, you are only a short trip away from Captiva and Sanibel Islands, or out into the Gulf of Mexico waters. Decorator furnishings, formal dining room, gourmet kitchen with new appliances, and family/media room with audio/visual components make this house ideal for entertainment. Three widescreen HDTV's with free satellite access including premium channel and 2 DVD's should satisfy all your video requirements. Wireless phone and free high speed Wi-Fi Internet access will help you stay in touch if you need to tear yourself away from your relaxation in the Florida climate.

Me and my boyfriend would always be a couple days late with rent so I would give the benefit of the…read moredoubt about little things but once we found black mold in all the vents, roaches and broken things I'm now pissed. They they keep most of our deposit and when I sent pictures showing it was like that before we got here they didnt care I explained to them we where in a really tight spot for money that way we had to move out and was really on our security deposit they still didn't care so don't go through them

Three years later and they are still providing excellent service and advice. House in ggood…read more shape and on time checks I've had a few repairs done that were taken care of quickly and warranty honored.

Excellent site that doesn't rack up fees like airbnb. Good experience booking. The condo was newly…read moreremodeled and owners were great.

Charges an arm and a leg and yet the cooking utensils are cheap bought at a dollar store. Pool is…read morevery dirty and not cleaned, takes a week to get someone to clean it after several calls from customer service! This business is a scam. They buy properties flip it and put the cheapest decors and things in the house. Go Airbnb and rent from a personal owner not from this scam business

Great real estate agent. Helped us find the exact house we always wanted. Kati was there every…read morestep of the way and would certainly recommend her for anyone looking in Cape Coral or Southwest Florida. We moved from Estero to the Cape.

From the owner: Waterfront Properties Investment Properties…read moreVacation Homes