I had a really disappointing experience with this Vrbo rental. When we arrived, the place was…read moreclearly not cleaned properly -- there was dog hair everywhere, on the floors, furniture, and even on the bedding. It made the whole space feel dirty and uncomfortable. On top of that, communication with the rental company was extremely frustrating. It was difficult to get responses, and when we did, they were slow and unhelpful. We reached out about the cleanliness issues and never received a proper resolution during our stay. Overall, this was not the experience we expected or paid for. I would not recommend this property unless significant improvements are made to both cleanliness and customer service.

We rented a home through Roelens Vacations in Cape Coral that was materially misrepresented…read morecompared to the listing photos. Numerous amenities were broken or missing upon arrival, including nonfunctional appliances, broken doors and furniture, missing outdoor furnishings, dead lighting throughout the home, empty propane tanks, and torn screens letting bugs inside. We documented everything with photos and promptly reported the issues. Staff visited, acknowledged the problems, and said they would follow up--but after that, communication stopped entirely. Even after speaking directly with the owner and receiving apologies, no resolution or refund was provided, and our formal follow-up went unanswered. We spent a significant portion of our vacation dealing with issues that should never have existed in a professionally managed rental. Based on our experience, we would not recommend Roelens Vacations and suggest others proceed with caution. https://photos.app.goo.gl/wNwPfJdkEgDeTSUT7

Me and my boyfriend would always be a couple days late with rent so I would give the benefit of the…read moredoubt about little things but once we found black mold in all the vents, roaches and broken things I'm now pissed. They they keep most of our deposit and when I sent pictures showing it was like that before we got here they didnt care I explained to them we where in a really tight spot for money that way we had to move out and was really on our security deposit they still didn't care so don't go through them

Three years later and they are still providing excellent service and advice. House in ggood…read more shape and on time checks I've had a few repairs done that were taken care of quickly and warranty honored.

Excellent site that doesn't rack up fees like airbnb. Good experience booking. The condo was newly…read moreremodeled and owners were great.

Charges an arm and a leg and yet the cooking utensils are cheap bought at a dollar store. Pool is…read morevery dirty and not cleaned, takes a week to get someone to clean it after several calls from customer service! This business is a scam. They buy properties flip it and put the cheapest decors and things in the house. Go Airbnb and rent from a personal owner not from this scam business

Great real estate agent. Helped us find the exact house we always wanted. Kati was there every…read morestep of the way and would certainly recommend her for anyone looking in Cape Coral or Southwest Florida. We moved from Estero to the Cape.

From the owner: Waterfront Properties Investment Properties…read moreVacation Homes

I am currently searching for a rental property for March 2026. I came across this company online…read moreand was interested in a few of their listings. However, I was unable to locate a cancellation policy on their website, so I called to inquire. There was no answer, so I planned to call back. Shortly after, I received a call back from an unidentified caller. Assuming it was Happy Cape, I requested their identification. They became indignant after I asked, claiming I had called them, and then terminated the call. I would not recommend renting from a company that treats potential renters in this manner.

Paid our rental deposit of $2500 on Cape Coral Home. Relatives living in Fort Myers visited…read moreproperty and photographed blue tarp on roof front and back, mold on external areas, black pool. Total misrepresentation from advertised photos. Tried to cancel and were denied even though we were 3 months away from rental date. Paid through Venmo, so of course, no recourse! Stay away from these Gypsy characters. I have placed a curse back on them for future bad luck in everything in life....